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Acacia Premier Hotel

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By the lake, Acacia Premier Hotel offers a serene retreat with a breakfast buffet, poolside bar, and terrace. Treat yourself to spa treatments or enjoy barbecue at one of the two on-site restaurants. With free in-room WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference center

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
$154 nightly
The total price is $180
Jun 9 - Jun 10
Total with taxes and fees

Why we love this property

Work and play in style
A conference center and business facilities boost productivity at this hotel. After work, indulge in spa services, massages, and unwind at the poolside bar.
Diverse dining options
This hotel features 2 restaurants serving fusion and barbecue cuisine, plus a cafe and bar. Free buffet breakfast adds morning appeal.
Rest and rejuvenation
Full-service spa and health club offer daily pampering with facials, body treatments, and massages. The fitness room completes this wellness haven.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard King Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room

Property grounds

Superior King Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 373 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View

Suite, Lake View | Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

  • Lake view
  • 828 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 2598 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Queen Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • Lake view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

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Exterior
Ciala Resort Best Hotel in Kisumu Kenya
Kisumu
  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.0 out of 10, Wonderful, 37 reviews
$130 nightly
The price is $153
Jun 25 - Jun 26
Total with taxes and fees
Ciala Resort Best Hotel in Kisumu Kenya
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About the neighborhood

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 2 min walk - 0.2 km
  • Kisumu Clock Tower - 13 min walk - 1.1 km
  • Kisumu Impala Sanctuary - 15 min walk - 1.3 km
  • Masai Craft Market - 15 min walk - 1.3 km
  • Dunga Bay - 17 min walk - 1.4 km

Getting around

  • Kisumu (KIS) - 13 min drive
  • Kakamega (GGM) - 86 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Garage Bar And Grill - ‬11 min walk
  • ‪Java House - ‬1 min walk
  • ‪The Duke of Breeze - ‬9 min walk
  • ‪Sovereign Hotel - ‬11 min walk
  • ‪Pool Bar @ Acacia Premier - ‬1 min walk

About this property

Acacia Premier Hotel

  • Acacia Premier Hotel is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, facials, or body treatments, and Aqua Pool, one of 2 restaurants, serves barbecue and is open for lunch and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8 PM
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference center (1862 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

Dining

Aqua Pool - This restaurant specializes in barbecue and serves lunch, dinner, and light fare.
Café Acacia - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 6 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel offer free cancellation for a full refund?

Yes, Acacia Premier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acacia Premier Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.

Are pets allowed at Acacia Premier Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Acacia Premier Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Acacia Premier Hotel?

Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one way.

What are the check-in and check-out times at Acacia Premier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. Check-out time is 10 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at Acacia Premier Hotel and nearby?

Acacia Premier Hotel has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Acacia Premier Hotel?

Yes, there are 2 onsite restaurants, featuring barbecue.

What's the area around Acacia Premier Hotel like?

Acacia Premier Hotel is a short 10-minute walk from Kisumu Impala Sanctuary and 18 minutes' walk from Dunga Bay.

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Reviews

Acacia Premier Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area offered a lovely view of Lake Victoria, good food, and a beautiful ambiance. (7 reviews)
  • Breakfast was plentiful, good, and delicious with excellent options. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
View
Breakfast
Food
Room
Shopping malls
Bathroom
Drinks
Family friendly

Reviews

Verified

10/10 Exceptional

Great food, nice rooms and great staff
Dan, 6-night trip
Verified

10/10 Exceptional

Staff was fantastic!!
Dave, 1-night trip
Verified

10/10 Exceptional

Incredibly accommodating staff. They went above and beyond to make us happy 😁
Kevin, 5-night trip
Verified

10/10 Exceptional

Very friendly staff
Dan, 5-night trip
Verified

10/10 Exceptional

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
Rodah Owako, 2-night trip
Verified

10/10 Exceptional

Good and clean hotel with friendly staff.
Sudhir Amratlal, 2-night trip
Verified

10/10 Exceptional

Best stay

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Diddy, 1-night trip
Verified

10/10 Exceptional

Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
1-night trip
Verified

10/10 Exceptional

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Teresa, 3-night trip
Verified

10/10 Exceptional

Great location. Great staff
Brad, 2-night trip
Verified

10/10 Exceptional

Very nice lake view!
Hiroshi, 1-night trip
Verified

8/10 Very good

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Jeremy, 2-night trip
Verified

10/10 Exceptional

Very welcoming staff.
Andre, 5-night trip
Verified

6/10 Good

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
John, 1-night trip
Verified

10/10 Exceptional

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
11-night trip
Verified

10/10 Exceptional

Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Eric, 2-night trip
Verified

10/10 Exceptional

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Camille, 5-night trip
Verified

10/10 Exceptional

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Dorika, 2-night trip
Verified

8/10 Very good

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Robert, 1-night trip
Verified

10/10 Exceptional

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Eric, 2-night trip
Verified

10/10 Exceptional

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Dina, 1-night trip
Verified

10/10 Exceptional

Super service from the staff always prepared to assist with any issue
Tina, 2-night trip
Verified

8/10 Very good

Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Dorcas, 2-night trip
Verified

8/10 Very good

Nice location, service-oriented staff

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.
Bjorn Tore, 2-night trip
Verified

10/10 Exceptional

Best hotel in Kisumu

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.
Hilde Lundgaard, 2-night trip