Lotte Hotel Hanoi

Property class: 5 and above

Choose dates to view prices

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Above Hanoi, calm and impeccably composed

High in the Lotte Center, this contemporary tower channels the clean line of the Vietnamese ao dai, with generous proportions and sleek glass that keep the mood serene. In the lobby, a bespoke “Embracing Moments” scent layers warm spices and agarwood into the first impression. Up on the 38th floor, the Sky Garden’s bamboo-lined boardwalk makes a quiet reset between city days and skyline nights.

  • Skyline dining at Grill 63

    Contemporary French plates and cocktails meet 360-degree views from the 63rd floor.

  • evian®SPA rituals

    The first Evian-branded spa in Southeast Asia curates indulgent, Alpine-inspired wellness.

  • Ba Dinh district calm

    A diplomatic neighborhood that feels quiet and local, far from Old Quarter frenzy.
$156 nightly
The total price is $169
Nov 1 - Nov 2
Total with taxes and fees

Amenities

  • Floor-to-ceiling windows with city or West Lake views
  • All-season heated indoor pool on floors 34-35
  • Private spa-only hot tub beside the indoor pool
  • Outdoor pool terrace with plush loungers and privacy wall
  • On-property indoor golf driving range access
  • Directly above a department store and supermarket
These property details are summarized by AI

Why we love this property

Business meets bliss
Nestled in the business district, this hotel features a conference space and spa. Guests enjoy 24-hour room service after busy workdays.
Wellness retreat
The spa provides massages, manicures, and pedicures. Guests unwind in the sauna and hot tub. A health club and fitness room enhance relaxation.
Luxury bedtime ritual
Sink into personalized comfort with the pillow menu and turndown service. Midnight cravings are satisfied with 24-hour room service at this luxury hotel.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite Twin

A modern hotel room with a large window, a sofa, a round coffee table, and a bed with a view of the city.

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite

Room

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Twin Room

Room

Junior Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a city view, a wall mural, and a cityscape visible through large windows.

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with two beds, a sofa, a small table, and a view of the city.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Twin Room

A hotel room with a large bed, a sitting area with a chair and a small table, a painting of a tree on the wall, and a city view through large windows.

Junior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Club )

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Room, 1 King Bed (Club )

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Club)

A hotel room with a bed, bedside table with a phone and lamp, a desk with a chair, and a large window offering a city view.

Deluxe Twin Room (Club)

7.4 out of 10
Good
(3 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Club )

A hotel room with a bed, a nightstand with a lamp, a painting of a tree, a fireplace, and a television.

Junior Suite, 1 King Bed (Club )

9.0 out of 10
Wonderful
(2 reviews)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Twin Room (Club )

A hotel room with two beds, a sofa, a small table, and a view of the city.

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite

A modern hotel room with a large bed, two bedside tables with lamps, a small sofa, and a large window offering a city view.

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.1 km
  • Embassy of the Republic of Korea - 1 min walk - 0.1 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hà Đông Station - 12 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Cầu Giấy Station - 15 min walk
  • Cát Linh Station - 22 min walk
  • Chùa Hà Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Hương Lan Bakery 513 Kim Mã - ‬4 min walk
  • ‪Hải Sản Phố - ‬3 min walk
  • ‪Cafe Hói - ‬6 min walk

About this property

Lotte Hotel Hanoi

  • Lotte Hotel Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests can be pampered with massages at the spa, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition. The property is just a short walk to public transportation: Cầu Giấy Station is 15 minutes away.

At a glance

Hotel size

    • 318 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Top of Hanoi - Onsite rooftop bar. Guests can enjoy drinks at the bar. Open daily.
Pharaohs - This cocktail bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 19-minute walk from West Lake and 3 minutes' walk from Australian Embassy.

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Reviews

Lotte Hotel Hanoi Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious dishes and was a highlight of the stay. (21 reviews)
  • The hotel's restaurants offer delicious food and excellent dining options with a good variety of choices. (19 reviews)
  • The hotel's spa, sauna, and indoor pools were well maintained and cleaned regularly. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Value

Reviews

Verified review

10/10 Exceptional

Nice big room and very comfy bed
Verified review

8/10 Very good

Clean rooms and friendly staffs! Always pleasant to be there.
Verified review

10/10 Exceptional

Room is clean and mall is just beside the hotel where food is easily available.
Verified review

10/10 Exceptional

I think its a good area to stay.. near malls and eating places.. very comfortable and safe space
Verified review

10/10 Exceptional

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Verified review

10/10 Exceptional

The staff was excellent, very wonderful stay.
Verified review

10/10 Exceptional

Bar was well stocked, clean room, good service
Verified review

10/10 Exceptional

Great hotel with good restaurants and nice staff
Verified review

10/10 Exceptional

Great hotel and great staff. Plenty of amenities on site. Would go back.
Verified review

10/10 Exceptional

Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Verified review

10/10 Exceptional

Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Verified review

10/10 Exceptional

THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Verified review

10/10 Exceptional

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Verified review

10/10 Exceptional

Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi
Verified review

10/10 Exceptional

Best massage of my life at the spa! Indoor pool was chilly. Close to shopping, grocery store, Starbucks. Interior spaces and room were spotless. Very quiet at night for sleeping. Enjoyed my stay!
Verified review

10/10 Exceptional

Good condition and close location from shopping mall
Verified review

10/10 Exceptional

Very clean and nice
Verified review

10/10 Exceptional

very nice and perfect view to city
Verified review

10/10 Exceptional

Beautiful hotel. Lovely rooms with great bedding.
Verified review

10/10 Exceptional

Totally was good and food was delicious
Verified review

10/10 Exceptional

Great location and rich experience
Verified review

10/10 Exceptional

Nice hotel. We love spa and sauna in the hotel.
Verified review

10/10 Exceptional

Very clean, quiet and the staff were very obliging and helpful
Verified review

10/10 Exceptional

Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Verified review

10/10 Exceptional

Everybody was super nice. Beds were comfortable.n