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Lotte Hotel Hanoi

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Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Above Hanoi, calm and impeccably composed

High in the Lotte Center, this contemporary tower channels the clean line of the Vietnamese ao dai, with generous proportions and sleek glass that keep the mood serene. In the lobby, a bespoke “Embracing Moments” scent layers warm spices and agarwood into the first impression. Up on the 38th floor, the Sky Garden’s bamboo-lined boardwalk makes a quiet reset between city days and skyline nights.

  • Skyline dining at Grill 63

    Contemporary French plates and cocktails meet 360-degree views from the 63rd floor.

  • evian®SPA rituals

    The first Evian-branded spa in Southeast Asia curates indulgent, Alpine-inspired wellness.

  • Ba Dinh district calm

    A diplomatic neighborhood that feels quiet and local, far from Old Quarter frenzy.
$125 nightly
The total price is $135
Aug 30 - Aug 31
Total with taxes and fees

Amenities

  • Floor-to-ceiling windows with city or West Lake views
  • All-season heated indoor pool on floors 34-35
  • Private spa-only hot tub beside the indoor pool
  • Outdoor pool terrace with plush loungers and privacy wall
  • On-property indoor golf driving range access
  • Directly above a department store and supermarket
These property details are summarized by AI

Why we love this property

Business meets bliss
Nestled in the business district, this hotel features a conference space and spa. Guests enjoy 24-hour room service after busy workdays.
Wellness retreat
The spa provides massages, manicures, and pedicures. Guests unwind in the sauna and hot tub. A health club and fitness room enhance relaxation.
Luxury bedtime ritual
Sink into personalized comfort with the pillow menu and turndown service. Midnight cravings are satisfied with 24-hour room service at this luxury hotel.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite Twin

A modern hotel room with a large window, a sofa, a round coffee table, and a bed with a view of the city.

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for CLUB JUNIOR SUITE TWIN

1 bedroom, minibar, in-room safe, desk

CLUB JUNIOR SUITE TWIN

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a city view, a wall mural, and a cityscape visible through large windows.

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with two beds, a sofa, a small table, and a view of the city.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room

A hotel room with a large bed, a sitting area with a chair and a small table, a painting of a tree on the wall, and a city view through large windows.

Junior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club )

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room (Club)

A hotel room with a bed, bedside table with a phone and lamp, a desk with a chair, and a large window offering a city view.

Deluxe Twin Room (Club)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Club )

A hotel room with a bed, a nightstand with a lamp, a painting of a tree, a fireplace, and a television.

Junior Suite, 1 King Bed (Club )

9.0 out of 10
Wonderful
(2 reviews)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room (Club )

A hotel room with two beds, a sofa, a small table, and a view of the city.

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

A modern hotel room with a large bed, two bedside tables with lamps, a small sofa, and a large window offering a city view.

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.1 km
  • Embassy of the Republic of Korea - 1 min walk - 0.1 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hà Đông Station - 12 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Cầu Giấy Station - 15 min walk
  • Cát Linh Station - 22 min walk
  • Chùa Hà Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Ramen Haruki - ‬10 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Boteyju - ‬3 min walk

About this property

Lotte Hotel Hanoi

  • Lotte Hotel Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests can be pampered with massages at the spa, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition. The property is just a short walk to public transportation: Cầu Giấy Station is 15 minutes away.

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Top of Hanoi - Onsite rooftop bar. Guests can enjoy drinks at the bar. Open daily.
Pharaohs - This cocktail bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 19-minute walk from West Lake and 3 minutes' walk from Embassy of Japan.

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