10/10 Exceptional
Bar was well stocked, clean room, good service
SANGMAN
SANGMAN, 2-night trip
Lotte Hotel Hanoi
Luxury hotel with full-service spa, connected to a shopping center, near West Lake
Choose dates to view prices
In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.
9.4
Exceptional
Popular amenities
- Pool
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 4 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool and outdoor pool
- Health club
- Sauna
- Children's pool
- Hot tub
- 24-hour room service
- Room service
- Business center
- Airport shuttle
For families (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Private bathroom
- Separate bathtub and shower
- Separate bedroom
$146 nightly
$158 total
Apr 5 - Apr 6
Total with taxes and fees
Why we love this property
Wellness retreat
The spa provides massages, manicures, and pedicures. Guests unwind in the sauna and hot tub. A health club and fitness room enhance relaxation.
Luxury bedtime ritual
Sink into personalized comfort with the pillow menu and turndown service. Midnight cravings are satisfied with 24-hour room service at this luxury hotel.
Business meets bliss
Nestled in the business district, this hotel features a conference space and spa. Guests enjoy 24-hour room service after busy workdays.
Room options
Check availability for these dates
Showing 10 of 10 rooms
Deluxe Room, 1 King Bed
10.0Exceptional
7 reviews
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 474 sq ft
- Sleeps 3
- 1 King Bed
Deluxe Twin Room
8.0Very good
2 reviews
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 474 sq ft
- Sleeps 3
- 2 Twin Beds
Junior Suite, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 678 sq ft
- Sleeps 3
- 1 King Bed
Junior Twin Room
10.0Exceptional
2 reviews
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 678 sq ft
- Sleeps 3
- 2 Twin Beds
Deluxe Room, 1 King Bed (Club )
8.0Very good
1 review
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 474 sq ft
- Sleeps 3
- 1 King Bed
Deluxe Twin Room (Club)
8.0Very good
1 review
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 474 sq ft
- Sleeps 3
- 2 Twin Beds
Junior Suite, 1 King Bed (Club )
10.0Exceptional
1 review
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 678 sq ft
- Sleeps 3
- 1 King Bed
Junior Twin Room (Club )
8.0Very good
1 review
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 678 sq ft
- Sleeps 3
- 2 Twin Beds
Deluxe Suite
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 1066 sq ft
- Sleeps 3
- 1 King Bed
Premier Suite
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Hair dryer
Bidet
- 1582 sq ft
- Sleeps 3
- 1 King Bed
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About the neighborhood
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
What's nearby
- Lotte Center Hanoi - 1 min walk - 0.0 km
- Embassy of the Republic of Korea - 1 min walk - 0.0 km
- Embassy of Japan - 2 min walk - 0.2 km
- Vincom Center Metropolis - 2 min walk - 0.2 km
- Australian Embassy - 3 min walk - 0.3 km
Getting around
- Noi Bai Intl. Airport (HAN) - 33 min drive
- Hanoi Railway Station - 12 min drive
- Hanoi Long Bien Station - 18 min drive
- Ga Thuong Tin Station - 19 min drive
- Airport shuttle (surcharge)
Restaurants
- Starbucks - 1 min walk
- Pizza 4Ps Lotte Hanoi - 1 min walk
- Lách Ca Lách Cách Lotte Center Liễu Giai - 1 min walk
- Top of Hanoi - 1 min walk
- Cafe Promenade - 3 min walk
About this property
Lotte Hotel Hanoi
Lotte Hotel Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition.
At a glance
Hotel size
- 318 rooms
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- 4 restaurants
- 2 bars/lounges
- Barbecue grills
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Children's pool
What to do
- Basketball
Working away
- Business center
- Conference space (13870 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Health club
- An outdoor pool
- An indoor pool
- Full-service spa
- Hot tub
- Sauna
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible path of travel
- Assistive listening devices available
Room amenities
Be entertained
- 48-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Soundproofed rooms
- Turndown service
- Free crib/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Separate bathtub and shower
- Bidet
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Free bottled water
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.
Dining
Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan - This restaurant specializes in dim sum.
Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.
Pharaohs - This cocktail bar serves light fare only.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
- Rollaway beds are available for VND 822500.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi
Frequently asked questions
Does Lotte Hotel Hanoi offer free cancellation for a full refund?
Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lotte Hotel Hanoi?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Lotte Hotel Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Lotte Hotel Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by Lotte Hotel Hanoi?
Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.
What are the check-in and check-out times at Lotte Hotel Hanoi?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Lotte Hotel Hanoi and nearby?
Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.
Are there restaurants at or near Lotte Hotel Hanoi?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine.
What's the area around Lotte Hotel Hanoi like?
Lotte Hotel Hanoi is a short 19-minute walk from West Lake and 3 minutes' walk from Vincom Center Metropolis.
Have a question?
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Lotte Hotel Hanoi Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.6
Property conditions & facilities
What guests liked
- The breakfast buffet offered a great variety and each item was delicious. (6 reviews)
- The spa, sauna, and indoor pools were well maintained and cleaned regularly, offering a wonderful experience. (3 reviews)
- The gym was spacious, well-equipped, and well-maintained with regular cleaning. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationViewBreakfastFoodRestaurantAmenitiesValueCities10/10 Exceptional
Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities
.check out roof top bar😍
Tobe
Tobe, 5-night trip
10/10 Exceptional
Excellent place
Robert
Robert, 2-night trip
10/10 Exceptional
Good condition and close location from shopping mall
MYEONGKYU
MYEONGKYU, 3-night trip
10/10 Exceptional
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Colin
Colin, 3-night trip
10/10 Exceptional
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
William
William, 7-night trip
10/10 Exceptional
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Brian
Brian, 7-night trip
10/10 Exceptional
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Philip
Philip, 1-night trip
10/10 Exceptional
Great hotel with magical views of Hanoi
Robert
Robert, 3-night trip
8/10 Very good
Nice hotel
Christopher ANTHONY
Christopher ANTHONY, 2-night trip
10/10 Exceptional
very nice and perfect view to city
Ko Ko
Ko Ko, 1-night trip
10/10 Exceptional
Everybody was super nice. Beds were comfortable.n
Thomas
Thomas, 3-night trip
10/10 Exceptional
Loved the staff
Robert
Robert, 3-night trip
10/10 Exceptional
good
Minho
Minho, 1-night trip
10/10 Exceptional
Amazing stay as always!
Kristine
Kristine, 2-night trip
10/10 Exceptional
The staff was excellent, very wonderful stay.
Aidan
Aidan, 4-night trip
10/10 Exceptional
very cool place
tien
tien, 1-night trip
10/10 Exceptional
Great hotel
Nathan
Nathan, 1-night trip
10/10 Exceptional
Very nice and convenient hotel
Trac
Trac, 3-night trip
10/10 Exceptional
Perfect hotel
Morten
Morten, 4-night trip
10/10 Exceptional
Great hotel with good restaurants and nice staff
Mhd
Mhd, 2-night trip
10/10 Exceptional
Excellent hotel
Jong
Jong, 1-night trip
10/10 Exceptional
Great hotel. Loved our stay here
Dharmesh
Dharmesh, 2-night trip
10/10 Exceptional
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
heryanto
heryanto, 3-night trip
10/10 Exceptional
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Ba Truong
Ba Truong, 2-night trip