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Lotte Hotel Hanoi

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In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Room service
  • Business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
$118 nightly
The total price is $128
May 31 - Jun 1
Total with taxes and fees

Why we love this property

Business meets bliss
Nestled in the business district, this hotel features a conference space and spa. Guests enjoy 24-hour room service after busy workdays.
Wellness retreat
The spa provides massages, manicures, and pedicures. Guests unwind in the sauna and hot tub. A health club and fitness room enhance relaxation.
Luxury bedtime ritual
Sink into personalized comfort with the pillow menu and turndown service. Midnight cravings are satisfied with 24-hour room service at this luxury hotel.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite Twin

1 bedroom, minibar, in-room safe, desk

Junior Suite Twin

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

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HOTEL du LAC SIGNATURE
Old Quarter
  • Pool
  • Free breakfast
  • Spa
  • Parking available
10.0 out of 10, Exceptional, 354 reviews
$128 nightly
The price is $138
May 26 - May 27
Total with taxes and fees
HOTEL du LAC SIGNATURE
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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.1 km
  • Embassy of the Republic of Korea - 1 min walk - 0.1 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Vincom Center Metropolis - 2 min walk - 0.2 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Ushi Mania - ‬3 min walk
  • ‪Top of Hanoi - ‬1 min walk

About this property

Lotte Hotel Hanoi

  • Lotte Hotel Hanoi puts you just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can be pampered with massages at the spa, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Top of Hanoi - Onsite rooftop bar. Guests can enjoy drinks at the bar. Open daily.
Pharaohs - This cocktail bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi

Lotte Hanoi

Lotte Hotel Hanoi Hotel

Lotte Hotel Hanoi Hanoi

Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 19-minute walk from West Lake and 3 minutes' walk from Vincom Center Metropolis.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast was consistently described as wonderful, delicious, and varied with a wide range of options. (19 reviews)
  • The pool was fantastic, clean, and well-maintained, with some guests also enjoying the indoor pool and sauna facilities. (5 reviews)
  • The gym was spacious, well-equipped, and well-maintained with regular cleaning. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Amenities
Value
Luggage

Reviews

Verified

10/10 Exceptional

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Nadine, 3-night trip
Verified

10/10 Exceptional

Bar was well stocked, clean room, good service
SANGMAN, 2-night trip
Verified

10/10 Exceptional

Great hotel and great staff. Plenty of amenities on site. Would go back.
Teodor, 2-night trip
Verified

10/10 Exceptional

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Tobe, 5-night trip
Verified

10/10 Exceptional

Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
William, 7-night trip
Verified

10/10 Exceptional

Good condition and close location from shopping mall
MYEONGKYU, 3-night trip
Verified

10/10 Exceptional

THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Colin, 3-night trip
Verified

10/10 Exceptional

Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Brian, 7-night trip
Verified

10/10 Exceptional

The staff was excellent, very wonderful stay.
Aidan, 4-night trip
Verified

10/10 Exceptional

very nice and perfect view to city
Ko Ko, 1-night trip
Verified

10/10 Exceptional

Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Philip, 1-night trip
Verified

10/10 Exceptional

Everybody was super nice. Beds were comfortable.n
Thomas, 3-night trip
Verified

10/10 Exceptional

Great hotel with good restaurants and nice staff
Mhd, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Lovely rooms with great bedding.
Judy, 1-night trip
Verified

10/10 Exceptional

Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Ba Truong, 2-night trip
Verified

10/10 Exceptional

Totally was good and food was delicious
Monica, 1-night trip
Verified

10/10 Exceptional

Very clean, quiet and the staff were very obliging and helpful
Frank, 2-night trip
Verified

10/10 Exceptional

Excellent hotel, friendly and helpful staff, great perks
Dane, 1-night trip
Verified

10/10 Exceptional

Great location and rich experience
Takashi, 1-night trip
Verified

10/10 Exceptional

Nice hotel. We love spa and sauna in the hotel.
Van Hoa, 4-night trip
Verified

10/10 Exceptional

The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there.
Christopher, 10-night trip
Verified

10/10 Exceptional

Nice hotel and nice location. Plus shopping center at ground level.
Gilles, 4-night trip
Verified

10/10 Exceptional

Great service, great room
lee, 2-night trip
Verified

10/10 Exceptional

Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Mario Rodolfo, 4-night trip
Verified

10/10 Exceptional

Great location. Beautiful property. Lots of amenities. We loved it.
Marika, 4-night trip