10/10 Exceptional
Excellent staff and food
HAROON
HAROON, 2-night trip
Raffles Makkah Palace
Luxury hotel with 2 restaurants, near Great Mosque of Makkah
Choose dates to view prices
Near the majestic Great Mosque of Makkah, Raffles Makkah Palace offers an unforgettable retreat. Unwind at the onsite spa with a hot stone massage or manicure/pedicure, and indulge in breakfast, lunch, or dinner at one of two restaurants. Guests can enjoy art from around the world at the on-site gallery and explore luxury shopping just steps away.
9.2
Wonderful
Popular amenities
- Spa
- Free WiFi
- Air conditioning
- Gym
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- 2 restaurants
- Full-service spa
- Breakfast available
- Health club
- 24-hour room service
- 2 coffee shops/cafes
- Massage/treatment rooms
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
For families (6)
- Children stay free
- Free cribs/infant beds
- Private bathroom
- Separate dining area
- Separate sitting area
- Cable/satellite TV service
$336 nightly
$405 total
Mar 24 - Mar 25
Total with taxes and fees
Why we love this property
Spa day heaven
The full-service spa offers aromatherapy, body treatments, and massages. A health club, fitness room, and sauna complete this wellness sanctuary.
Artful city elegance
Discover a boutique luxury hotel in the city center with an art gallery, curated decor, and local artist showcase in a historic district.
Culinary options galore
Savor diverse dishes at 2 restaurants, including a 24-hour buffet. Buffet breakfast, 2 cafes, and vegan and vegetarian options satisfy every craving.
Room options
Showing 10 of 10 rooms
Superior Suite, 1 Bedroom, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 861 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed
Presidential Suite, 2 Bedrooms, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 1291 sq ft
- 2 bedrooms
- Sleeps 7
- 1 King Bed
Royal Suite, 2 Bedrooms (Partial Kaaba View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 1722 sq ft
- 2 bedrooms
- Sleeps 8
- 1 King Bed
Signature Suite, 1 Bedroom, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 861 sq ft
- 1 bedroom
- Sleeps 5
- 1 Double Bed
Deluxe Suite, 1 Bedroom (Partial Kaaba View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 861 sq ft
- 1 bedroom
- Sleeps 5
- 1 Double Bed
Signature Suite, 1 Bedroom (Haram View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 861 sq ft
- 1 bedroom
- Sleeps 5
- 1 Double Bed
Panoramic Suite, 1 Bedroom (Kaaba View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 1291 sq ft
- 1 bedroom
- Sleeps 5
- 1 Double Bed
Signature Suite, 1 Bedroom (Partial Kaaba View)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 861 sq ft
- 1 bedroom
- Sleeps 5
- 1 Double Bed
Presidential Suite, 2 Bedrooms (Haram View)
10.0Exceptional
1 review
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 1291 sq ft
- 2 bedrooms
- Sleeps 7
- 1 King Bed and 2 Twin Beds
Signature Villa, 1 King Bed
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
- 1291 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
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About the neighborhood
King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
What's nearby
- Great Mosque of Makkah - 2 min walk - 0.2 km
- The Clock Towers - 2 min walk - 0.2 km
- King Fahad Gate - 3 min walk - 0.3 km
- Kaaba - 6 min walk - 0.5 km
- Souk Al-Khalil - 7 min walk - 0.6 km
Getting around
- King Abdulaziz Intl. Airport (JED) - 76 min drive
- Makkah Station - 18 min drive
Restaurants
- ستاربكس - 3 min walk
- Brew92 - 3 min walk
- Dunkin' Donuts - 3 min walk
- Mado مادو - 3 min walk
- رسلانية - 3 min walk
About this property
Raffles Makkah Palace
When you stay at Raffles Makkah Palace, you'll be in a fantastic location, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Al Qasr, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 coffee shops/cafes, a health club, and a fitness center.
At a glance
Hotel size
- 226 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
- Contactless check-in available
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 16
- Check-out time is 2:00 PM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16
- Couples wishing to share a room must provide proof of marriage
Children
- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- No onsite parking
Other information
- Smoke-free property
- No alcohol allowed onsite
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
- 2 restaurants
- 2 coffee shops
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Children's menu
What to do
- Shopping
- Access to nearby health club
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 2 buildings/towers
- Built in 2007
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- Health club
- Art gallery on site
- Shopping mall on site
- Full-service spa
- Massage/treatment rooms
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Elevator door width (inches): 72
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 34
- Wheelchair-accessible spa
- Wheelchair-accessible lounge
- Accessible shuttle
- Wheelchairs available on site
- Smooth flooring in room
- Thin carpet in room
Room amenities
Be entertained
- DVD player
- 42-inch LED TV
- Digital TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Alarm clock
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Individually furnished and decorated
- Separate dining area
- Separate sitting area
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Bidet
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Office
- Free newspapers
- Free WiFi (speed of 50+ Mbps)
- Phone
- Desk chair
Food and drink
- Free bottled water
- Dining table
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
Special features
Spa
Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner. Open daily.
Narjes Tea Lounge - This coffee shop serves breakfast, brunch, dinner, and light fare. Open 24 hours. Open daily.
The Creamery - This coffee shop serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately SAR 130 for adults and SAR 65 for children
- Early check-in can be arranged for an extra charge of SAR 250 (subject to availability)
Children & extra beds
- Rollaway beds are available for SAR 1000.0 per day
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007941
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah
Frequently asked questions
Does Raffles Makkah Palace offer free cancellation for a full refund?
Yes, Raffles Makkah Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Raffles Makkah Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Raffles Makkah Palace?
Sorry, there's no onsite parking at Raffles Makkah Palace.
What are the check-in and check-out times at Raffles Makkah Palace?
Check-in start time: 4:00 PM; Check-in end time: 4:30 PM. There's a charge of SAR 250 for early check-in (subject to availability). Check-out time is 2:00 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Raffles Makkah Palace and nearby?
Raffles Makkah Palace has a spa and a health club, as well as access to a nearby health club.
Are there restaurants at or near Raffles Makkah Palace?
Yes, there are 2 onsite restaurants.
What's the area around Raffles Makkah Palace like?
Raffles Makkah Palace is in Makkah City Center, a short 1-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba.
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Raffles Makkah Palace Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
What guests liked
- Breakfast offered a wide variety of options and was of high quality. (5 reviews)
- Dining options were delicious and varied with excellent service and convenient in-room and breakfast options available. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomBreakfastViewLocation10/10 Exceptional
Very clean and nice hotel
Rayan
Rayan, 1-night trip
10/10 Exceptional
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Abdallah
Abdallah, 1-night trip
10/10 Exceptional
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Renee
Renee, 4-night trip
10/10 Exceptional
V luxurious and best location ! I would recommend wholeheartedly
Afzal
Afzal, 2-night trip
10/10 Exceptional
Great for family
Hossam Mostafa
Hossam Mostafa, 1-night trip
10/10 Exceptional
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Mehmoodur
Mehmoodur, 3-night trip
10/10 Exceptional
Overall 10/10.
From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
adalberto
adalberto, 3-night trip
10/10 Exceptional
Amazing
Tariq
Tariq, 2-night trip
10/10 Exceptional
great hotel and staff
Zaki
Zaki, 2-night trip
10/10 Exceptional
Loved staying at Raffles, was so convenient in so many ways
Humaira
Humaira, 3-night trip
10/10 Exceptional
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Mohamed
Mohamed, 2-night trip
10/10 Exceptional
Clean and beautiful hotel. Staff are extremely friendly.
Reham
Reham, 3-night trip
10/10 Exceptional
We just checked out after 3 days at the Raffles Hotel and cannot recommend it enough for a stay. We brought my elderly parents and the comfort of the rooms, the delicious breakfast buffet, and daily tea service, hearing the adhan in our rooms and easy access thru p2 allowing them easy access to the haram was unmatched. This was the most memorable umrah as we came on one of the busiest months and returning to the hotel suite made the entire trip easy and memorable. The staff went out of their way and inshallah cannot wait to return.
Rabia
Rabia, 3-night trip
10/10 Exceptional
Great location and excellent service and staff!
Abdelatif
Abdelatif, 5-night trip
10/10 Exceptional
Staff and the hotel perfect
Thank you so much
Nourah
Nourah, 3-night trip
10/10 Exceptional
Location
Haytham
Haytham, 4-night trip
10/10 Exceptional
the staff are friendly and helpful
The food is very good
Gokhan
Gokhan, 4-night trip
10/10 Exceptional
Excellent location.
Staff were amazing.
Thank you all for making it a wonderful experience!!
Elhadi
Elhadi, 2-night trip
10/10 Exceptional
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Syed Osama
Syed Osama, 5-night trip
10/10 Exceptional
Very nice
Maali
Maali, 1-night trip
10/10 Exceptional
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Nausheen
Nausheen, 3-night trip
8/10 Very good
Property is very good and convenient to Haram
Syed
Syed, 2-night trip
10/10 Exceptional
One of the best accommodations for Hajj/Umrah
Behzad
10/10 Exceptional
Words cannot describe the excellent service we received..super impressed the warmth, care, personalised service and professionalism across all staff is world class. It was our first time doing Umrah ..you made sure our stay is peaceful for us to concentrate on our Ibadah..Team Raffles Makkah you are forever in our prayers ...thank you may Allah reward you all with success dunya wal akhera...keep it up and see you next time inshaAllah ..
Halima
Halima, 4-night trip