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The Excelsior, a Luxury Collection Hotel, Florence

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The The Excelsior, a Luxury Collection Hotel, Florence in Florence's historic heart offers a refined sanctuary with an art gallery and designer stores. Guests enjoy Mediterranean cuisine at the restaurant and relax on the rooftop terrace with views of Ponte Vecchio and the Cathedral of Santa Maria del Fiore.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$964 nightly
The total price is $1,080
May 18 - May 19
Total with taxes and fees

Why we love this property

Foodie paradise
This hotel offers a restaurant and 2 bars with full breakfast. Vegan and vegetarian options are available, including vegetarian breakfast.
Sleep in luxury
Slip into premium bathrobes after a soothing turndown service. The pillowtop mattress with hypo-allergenic bedding promises a divine slumber.
Artistic city retreat
Marvel at curated decor in this luxury boutique hotel with an art gallery. The rooftop garden offers stunning views of the river and historical district.

Room options

View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere)

Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Terrace, River View (Belvedere)

  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

  • River view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 268 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite, 1 King Bed, Terrace, River View

Panoramic Suite, 1 King Bed, Terrace, River View | Living room | Flat-screen TV

Panoramic Suite, 1 King Bed, Terrace, River View

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed, River View

Grand Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed, River View

  • River view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, River View

  • River view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 1 King Bed, Terrace

Penthouse, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Terrace

  • River view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Terrace, River View

Presidential Suite, 1 King Bed, Terrace, River View | View from room

Presidential Suite, 1 King Bed, Terrace, River View

  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, River View

  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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May 31 - Jun 1
Total with taxes and fees
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About the neighborhood

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Via de' Tornabuoni - 5 min walk - 0.5 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Ponte Vecchio - 10 min walk - 0.8 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Gilò - ‬4 min walk
  • ‪Croce Di Malta - ‬3 min walk
  • ‪Caffe del‘ 900 - ‬2 min walk
  • ‪Westin Excelsior Terrase - ‬1 min walk
  • ‪CECCHINI IN CITTÀ - ‬3 min walk

About this property

The Excelsior, a Luxury Collection Hotel, Florence

  • The Excelsior, a Luxury Collection Hotel, Florence features a rooftop terrace and puts you within a 5-minute walk of Piazza di Santa Maria Novella. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within a 15-minute walk of Ponte Vecchio and Uffizi Gallery. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

At a glance

DONE

Hotel size

    • 171 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (EUR 55 per day; includes in/out privileges)
    • Offsite parking within 984 ft (EUR 33 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cosimo Rooftop Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Donatello Bar - Onsite lobby lounge. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 52 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 90 per accommodation, per stay (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number IT048017A1S9A2BNYA

National rating

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Florence

Excelsior Westin Florence

Florence Excelsior

Florence Westin

Florence Westin Excelsior

Westin Excelsior Florence

Westin Excelsior Hotel

Westin Excelsior Hotel Florence

Westin Florence

Westin Florence Excelsior

Westin Excelsior Florence Hotel

Westin Excelsior

The Westin Excelsior, Florence Hotel

The Westin Excelsior, Florence Florence

The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Excelsior, a Luxury Collection Hotel, Florence offer free cancellation for a full refund?

Yes, The Excelsior, a Luxury Collection Hotel, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Excelsior, a Luxury Collection Hotel, Florence?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 90 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Excelsior, a Luxury Collection Hotel, Florence?

Yes. Valet parking costs EUR 55 per day.

Is airport shuttle service offered by The Excelsior, a Luxury Collection Hotel, Florence?

Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Excelsior, a Luxury Collection Hotel, Florence and nearby?

The Excelsior, a Luxury Collection Hotel, Florence has 2 bars and a fitness center.

Are there restaurants at or near The Excelsior, a Luxury Collection Hotel, Florence?

Yes, there's an onsite restaurant, Cosimo Rooftop Restaurant.

What's the area around The Excelsior, a Luxury Collection Hotel, Florence like?

The Excelsior, a Luxury Collection Hotel, Florence is located by the river in Historic Centre of Florence, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

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Reviews

The Excelsior, a Luxury Collection Hotel, Florence Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
View
Concierge
Bar
Amenities
Rooftop bar
Restaurant
Balcony

Reviews

Verified

10/10 Exceptional

Exemplary staff! Amazing! Stunningly beautiful hotel! Fabulous views!
Helen Mary, 7-night trip
Verified

8/10 Very good

We had a nice 5 night stay. The hotel and staff are all wonderful. Only slight i
John, 5-night trip
Verified

8/10 Very good

Nice hotel in the heart of Firenze , friendly staff, comfortable rooms (although a bit small). The only caveat is there’s no coffee machines in the room which should be a standard in all hotels nowadays.
View from the room
Maha, 3-night trip
Verified

10/10 Exceptional

Location historical value great service
Ronald, 1-night trip
Verified

8/10 Very good

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏
Cynthia, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel on a lovely piazza and facing the Arno. Quiet outside of the busiest tourist area . But still walkable to all that you would want to see in Florence. Great roof top bar and restaurant. Service very useful and friendly.
Walter Daniel, 4-night trip
Verified

10/10 Exceptional

Great room, close to eve
Jessy, 2-night trip
Verified

10/10 Exceptional

Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is
Elias, 2-night trip
Verified

10/10 Exceptional

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Jana, 2-night trip
Verified

10/10 Exceptional

Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view!
George, 2-night trip
Verified

10/10 Exceptional

A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening.
Paul, 4-night trip
Verified

10/10 Exceptional

Great traditional hotel. Lovely location on the Arno. A service
Douglas, 4-night trip
Verified

10/10 Exceptional

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Paul, 2-night trip
Verified

10/10 Exceptional

Superb

We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Stephen, 2-night trip
Verified

10/10 Exceptional

It´s a dream staying at The Excelsior in Florence. Architecture, paintings, each detail that make you feel totally immersive on Italy culture. The staff was amazing providing everything. The bar and restaurant have everything!
Felipe, 3-night trip
Verified

10/10 Exceptional

Excelente hotel!
DAVID, 3-night trip
Verified

10/10 Exceptional

Perfect hotel
Dante, 4-night trip
Verified

10/10 Exceptional

Staff was super helpful. The daily breakfast was the best we ever had at a hotel. Perfect location just off the main shopping and dinner hub.
Noel, 3-night trip
Verified

10/10 Exceptional

Outstanding stay!

Amazing staff and in a great location.
View from our room.
Sits on the Arno River
David, 6-night trip
Verified

10/10 Exceptional

amazing especially front desk very hospitality.
mansour, 3-night trip
Verified

10/10 Exceptional

Well worth the time and money spend. Excellent service.
Mehrdad (Mike), 1-night trip
Verified

10/10 Exceptional

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Duane, 6-night trip
Verified

10/10 Exceptional

Fabulous Florence Hotel on the Arno

Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
Nicholas, 8-night trip
Verified

10/10 Exceptional

Very friendly & well trained staffs. Felt very comfortable. The location is the best.
ZHuoming, 2-night trip
Verified

10/10 Exceptional

Cool
andy, 5-night trip