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Sterling Lake Palace Alleppey

5.0 star property
Luxury hotel in Ambalapuzha with spa and outdoor pool

Choose dates to view prices

Escape to Sterling Lake Palace Alleppey, where luxury and leisure entwine. Relax at the poolside bar or on the sun-kissed terrace, indulge in a rejuvenating spa treatment, or take advantage of shopping on site. With activities like fishing and rowing/canoeing nearby, this hotel offers something for everyone.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace

For families (6)

  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
$71 nightly
The total price is $75
Jun 12 - Jun 13
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Lake View Premier Room with Balcony

Lake View Premier Room with Balcony | Egyptian cotton sheets, minibar, in-room safe, desk

Lake View Premier Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 310 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Lake View Suite with Balcony

Lake View Suite with Balcony | Egyptian cotton sheets, minibar, in-room safe, desk

Lake View Suite with Balcony

  • Lake view
  • 470 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Water Front Heritage Cottage with Balcony

Water Front Heritage Cottage with Balcony | Balcony view

Water Front Heritage Cottage with Balcony

7.4 out of 10
Good
(3 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001

What's nearby

  • Mullakkal Rajarajeswari Temple - 4 min drive - 3.5 km
  • Ponnumthuruthu Island - 4 min drive - 3.9 km
  • Chettikulangara Bhagavathy Temple - 5 min drive - 4.2 km
  • Padanilam Parabrahma Temple - 5 min drive - 4.2 km
  • Vembanad Lake - 7 min drive - 7.1 km

Getting around

  • Cochin International Airport (COK) - 164 min drive
  • Mararikulam Station - 16 min drive
  • Ambalapuzha Station - 17 min drive
  • Alappuzha Station - 19 min drive

Restaurants

  • ‪Bay Route Bistro - ‬4 min drive
  • ‪Brothers hotel - ‬4 min drive
  • ‪Cafe Leventy8 - ‬5 min drive
  • ‪Borma - ‬4 min drive
  • ‪Kream Corner - ‬3 min drive

About this property

Sterling Lake Palace Alleppey

  • When visiting Ambalapuzha, Sterling Lake Palace Alleppey is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a negative PCR COVID-19 test result
    • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 66 lbs per pet)*
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • Volleyball
  • Mini golf
  • Canoeing
  • Boat tours
  • Motor boating
  • Shopping
  • Pool table
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Egyptian cotton sheets

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Subuthi. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

SEA FOOD RESTAURANT - Onsite seafood restaurant.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for an extra charge

Pets

  • Pets are allowed for an extra charge of INR 2360 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Also known as

Lake Palace Backwater Resort

Lake Palace Luxury Backwater

Lake Palace Luxury Backwater Resort

Palace Luxury Backwater

Palace Luxury Backwater Resort

Lake Palace Luxury Backwater Resort Alappuzha

Lake Palace Luxury Backwater Alappuzha

Frequently asked questions

Does Sterling Lake Palace Alleppey offer free cancellation for a full refund?

Yes, Sterling Lake Palace Alleppey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sterling Lake Palace Alleppey?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Sterling Lake Palace Alleppey?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of INR 2360 per pet, per night. Food and water bowls are available.

Is parking offered on site at Sterling Lake Palace Alleppey?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Sterling Lake Palace Alleppey?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Sterling Lake Palace Alleppey and nearby?

Have fun with onsite activities like rowing, fishing, and motor boating. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sterling Lake Palace Alleppey also has a steam room, spa services, and an arcade, as well as a picnic area, a garden, and access to a nearby health club.

Are there restaurants at or near Sterling Lake Palace Alleppey?

Yes, there's an onsite restaurant, SEA FOOD RESTAURANT.

Does Sterling Lake Palace Alleppey have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Sterling Lake Palace Alleppey Reviews

7.6

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Location
Water
Room

Reviews

Verified

10/10 Exceptional

Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Chirag, 2-night trip
Verified

8/10 Very good

Good stay with lots of activities to indulge the guests and make their stay more comfortable
Deepak, 1-night trip
Verified

10/10 Exceptional

The property is very well maintained . The food provided was also very good.
Shravan, 2-night trip
Verified

10/10 Exceptional

Great scenic locstion
manoj, 1-night trip
Verified

10/10 Exceptional

Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
Ashish, 1-night trip
Verified

10/10 Exceptional

Luxurious property in backwaters

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Resort view from the lake
Prema, 1-night trip
Verified

6/10 Good

Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Sukhjit, 2-night trip
Verified

10/10 Exceptional

UK Family Trip to Kerela.

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
Narinder, 5-night trip
Verified

6/10 Good

We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
Access road with potholes
Seepage in room
No double vanity and bathtub as shown on hotel website
Dirty mattress
Sailendra, 3-night trip
Verified

10/10 Exceptional

Enjoyed the stay
Chirag, 3-night trip
Verified

2/10 Poor

Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
Rintu, 2-night trip
Verified

10/10 Exceptional

It is the best family resort that I have stayed in Kerala
Benjamin, 2-night trip
Verified

10/10 Exceptional

Awesome location
CHARUL, 2-night trip
Verified

10/10 Exceptional

Love the property and overall experience!!
Ankit, 2-night trip
Verified

6/10 Good

The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
Meena, 1-night trip
Verified

8/10 Very good

Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
raja, 2-night trip
Verified

8/10 Very good

Beautiful setting and well maintained grounds. Service was slow.
Verified

2/10 Poor

Worst stay yet
ABHIMANYU, 1-night trip
Verified

2/10 Poor

Stay away from this property.

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Dominic, 1-night trip
Verified

4/10 Fair

The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
David, 1-night trip
Verified

4/10 Fair

This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
Arpita, 1-night trip
Verified

4/10 Fair

Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
Adrian, 2-night trip
Verified

6/10 Good

I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.
2-night trip
Verified

8/10 Very good

Luxury Resort

A luxury Backwater resort with lots of activities.
2-night trip
Verified

8/10 Very good

Great getaway spot. Very relaxing. I feel like the food can be better. It wasn’t anything extraordinary. But everything else was on point.
1-night trip