Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

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Bask in the sun at Praia dos Olhos de Água, a luxury eco-certified resort with 9 holes of golf and 3 poolside bars near Pine Cliffs Hotel. Unwind with fitness classes, Pilates, or a rejuvenating spa treatment at Serenity - The Art of Well Being. With in-room WiFi and nine on-site restaurants to indulge your taste buds.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Air conditioning

Main amenities (12)

  • Golf course
  • On the beach
  • 13 restaurants and 3 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools and indoor pool
  • 5 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
$415 nightly
The total price is $445
May 19 - May 20
Total with taxes and fees

Why we love this property

Sandy beach retreat
This resort boasts sandy shores with loungers and umbrellas. After a beach bar cocktail, guests can play mini golf or try nearby water sports.
Work and play paradise
This resort blends business with pleasure. Five tennis courts, a golf course, and spa services await after meetings in the business center or conference space.
Epicurean paradise
Foodies enjoy 9 restaurants and 2 bars at this resort. A cafe, in-room champagne, and vegan options enhance the dining experience.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Room, 2 Twin Beds, Resort View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Ocean View (Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Ocean View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Grand Room, 1 Queen Bed with Sofa bed, Resort View

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Grand Room, 2 Twin Beds, Resort View (Balcony)

  • Resort view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 1 Queen Bed, Ocean View (Balcony)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Grand Room, 2 Twin Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Resort View (Balcony)

  • Resort view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Twin Beds, Resort View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Queen Bed, Resort View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Balcony

  • Ocean view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Resort View (Balcony)

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Praia Da Falesia, Apartado, Albufeira, 8200

What's nearby

  • Belharucas Beach - 5 min walk - 0.5 km
  • Pine Cliffs Golf Course - 7 min walk - 0.6 km
  • Agua Doce Beach - 19 min walk - 1.6 km
  • Medronheira Tower - 4 min drive - 1.9 km
  • Praia dos Olhos de Água - 8 min drive - 1.9 km

Getting around

  • Faro Intl. Airport (FAO) - 36 min drive
  • Portimao (PRM) - 37 min drive
  • Albufeira - Ferreiras Station - 14 min drive
  • Tunes Station - 21 min drive
  • Loule Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪A Lagosteira - ‬8 min walk
  • ‪Restaurante Tavertino's - ‬16 min walk
  • ‪Piri Piri (Seasonal) - ‬7 min walk
  • ‪Casa do Frango - ‬11 min walk
  • ‪Mirador - ‬8 min walk

About this property

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

At Pine Cliffs Hotel, a Luxury Collection Resort, Algarve, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute drive of Balaia Golf Village. There's plenty of fun with the 8 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 13 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious resort include 3 bars/lounges, a golf course, and a health club.

At a glance

DONE

Hotel size

    • 217 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 13 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Pro golf lessons
  • Mini golf
  • Segway rentals/tours
  • Evening entertainment
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours
  • Romance packages

Facilities

  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • 8 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Serenity - The Art of Well Being has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Resort fee: EUR 15 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness center access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room safe
    • Parking
    • Pool access
    • Self parking

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 65 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 501577815

Also known as

Algarve Sheraton

Algarve Sheraton Hotel

Hotel Algarve Sheraton

Hotel Sheraton Algarve

Sheraton Algarve

Sheraton Algarve Albufeira

Pine Cliffs Hotel Luxury Collection Resort Algarve Albufeira

Sheraton Algarve Hotel Albufeira

Sheraton Hotel Algarve

Albufeira Sheraton

Sheraton Albufeira

Sheraton Algarve Hotel Albufeira, Portugal

Sheraton Algarve Luxury Collection Hotel Albufeira

Sheraton Algarve Luxury Collection Hotel

Sheraton Algarve Luxury Collection Albufeira

Sheraton Algarve Luxury Collection

Pine Cliffs Hotel a Luxury Collection Resort Algarve

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Resort

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Albufeira

Frequently asked questions

Does Pine Cliffs Hotel, a Luxury Collection Resort, Algarve offer free cancellation for a full refund?

Yes, Pine Cliffs Hotel, a Luxury Collection Resort, Algarve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

Yes, there are 8 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

Yes, an airport shuttle is available. The charge is EUR 65 per vehicle one-way.

What are the check-in and check-out times at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

No, this resort doesn't have a casino, but Casino Vilamoura (16-min drive) is nearby.

What is there to do at Pine Cliffs Hotel, a Luxury Collection Resort, Algarve and nearby?

Have fun with onsite activities such as cycling, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Pine Cliffs Hotel, a Luxury Collection Resort, Algarve also has 3 poolside bars, 3 bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.

Are there restaurants at or near Pine Cliffs Hotel, a Luxury Collection Resort, Algarve?

Yes, there are 13 onsite restaurants.

Does Pine Cliffs Hotel, a Luxury Collection Resort, Algarve have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Pine Cliffs Hotel, a Luxury Collection Resort, Algarve have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Pine Cliffs Hotel, a Luxury Collection Resort, Algarve like?

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve is a short 11-minute walk from Pine Cliffs Golf Course and 11 minutes' walk from Belharucas Beach.

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Reviews

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is stunning with direct access, beautiful views, and ample beach chairs with shade available. (11 reviews)
  • The breakfast buffet offered a wide variety of options and was described as amazing, phenomenal, and superb. (6 reviews)
  • The spa facilities were exceptional and provided a relaxing experience. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Food
Location
Restaurant
View
Bar
Children
Spa

Reviews

Verified

10/10 Exceptional

Clean room and good staff
Peter William, 4-night trip
Verified

10/10 Exceptional

Large Beautiful Resort, the online pictures do not adequately show the extent of its beauty or size. It is a wonderful property with many great amenities, the large indoor spa and pool were exceptional. Our daily interaction with the friendly staff was the best. They all were very professional and always willing to assist in any way. Their customer service was exceptional.
Penelope, 4-night trip
Verified

10/10 Exceptional

The beds were perfect, not too soft, but not too firm. Everyone was really nice, the food was amazing, and the views and beach were great. Would definitely stay here again
Tiffany, 5-night trip
Verified

10/10 Exceptional

Fantastic location, great staff. Facilities brilliant. Thanks you
Gareth, 4-night trip
Verified

10/10 Exceptional

Excellent for relaxing. Enjoy a sunny day under the pine trees or on the hotels beach. Plenty of eateries, cafes and restaurants. If you like golf or tennis, this is the place to be, plenty of Spa facilities. Brilliant, relaxing four day break.
Adrian, 4-night trip
Verified

10/10 Exceptional

Property and staff is fantastic. Amazing place to spend some time. Food on resort is pricy and beach service was somewhat slow. Otherwise a fantastic stay with really nice hotel rooms.
Brian, 3-night trip
Verified

10/10 Exceptional

Breathtaking views, great service. Beautiful facilities!
Christopher, 2-night trip
Verified

10/10 Exceptional

Beautiful location

Great spot for families. Beautiful location and excellent amenities.
Kim, 2-night trip
Verified

10/10 Exceptional

Amazing hotel with great facilities for everyone.
Iain Duncan, 7-night trip
Verified

10/10 Exceptional

The property was gorgeous with the beautiful manicured outdoor areas of the pool and the spectacular cliffs and views of the ocean. Everything was so clean, the food was delicious and the service was exceptional. I can’t wait to go back!
Lori, 4-night trip
Verified

10/10 Exceptional

Great hotel for families

Great hotel for families. Amazing green space and activities for kids. Beach area with cliffs was beautiful.
Abby, 4-night trip
Verified

10/10 Exceptional

Perfect place to stay in September. Highly recommend an oceanfront deluxe suite.
Eric, 5-night trip
Verified

10/10 Exceptional

great overall experience

Loved our stay here, room was great, staff were great, food was excellent
William, 3-night trip
Verified

10/10 Exceptional

The staff were exceptional, nothing was too much effort. Food & Facilities were immaculate and as a solo traveller I felt extremely at ease. Will definitely go back!
JAMES, 3-night trip
Verified

10/10 Exceptional

the views from each corner of property absolutely stunning elevator to the beach was wonderful
Ditta, 4-night trip
Verified

10/10 Exceptional

Property was beautiful. Restaurants that were open were very good. Friendly staff. Clean.
Caroline, 4-night trip
Verified

10/10 Exceptional

The property and staff was amazing!! Everyone was very friendly and helpful! The grounds were beautiful and immaculate. So many dining options, multiple pools and a beautiful walk down to the beach. Highly recommend!!
Alondra, 2-night trip
Verified

10/10 Exceptional

It’s a stunning property. Loved the sunset champagne bar. Food and drinks are pricey, but there are other options nearby. The pizza at the Italian restaurant and the burger at the lunch spot near the pool with the swim up bar were yummy.
Robyn, 4-night trip
Verified

10/10 Exceptional

We all had a lovely holiday. It felt very easy. The room was always kept clean, the towel huts really handy and the resort felt calm and quiet.
Phillipa, 6-night trip
Verified

10/10 Exceptional

This was a last minute purchase as we looked for a sunny vacay. We were certainly not disappointed. The weather was amazing, the beach is gorgeous and the resort was beautiful. We did half board which was a great option as the food is so good. The Champaign bar is a must.
Sarah, 4-night trip
Verified

8/10 Very good

Pine cliffs was beautiful and had some great amenities like the beach, pool, restaurants and spa. My husband and I stayed here five nights as part of our honeymoon and enjoyed our stay! Service was excellent and property was beautiful! Only reason I am rating it as 4 stars instead of 5 is that it was overall pretty expensive and felt like they nickle and dimed you a bit. For example, they had live TV but it cost 10 euros to rent a movie. If you wanted a drink besides for beer you were pretty much guaranteed to spend at least 14 euros and any average meal on site was around 20-25 euros not including sides or beverages. Any meal on site was very easy to hit 100 euros for just two people. That being said, we still thoroughly enjoyed the resort, went golfing, enjoyed the beach and grassy areas for lounging, breakfast was included and had a great selection. Room was clean, comfortable, and modern yet still inclusive of the culture. Would love to come back, just might do more meals/drinks off the campus.
Angela, 5-night trip
Verified

10/10 Exceptional

Gorgeous resort, relaxing vibe

Spectacular last minute family trip to the southern coast of Portugal! Needed to escape the hustle and bustle of Seville for some R&R and Pine Cliffs Hotel was perfect for us! The grounds are spectacular, beautifully groomed with direct beach access. The restaurant directly on the beach served up high quality ceviche and drinks and there were ample beach chairs with shade available for our use. The 1 bedroom suite we reserved was spacious and clean though did show some signs of wear but was still clean with comfortable linens and towels. The breakfast bullet provided plenty of options to choose from with plenty of fresh fruit, pastries and the typical fare of higher end buffets (espresso drinks, juice options/smoothies, omelette station, etc). We would definitely stay again next time we visit southern Portugal!
jonathan, 1-night trip
Verified

8/10 Very good

Stayed here for a mother/daughter vacation with my 7 year old. Was a beautiful property, we felt very safe and comfortable and it was the perfect hotel for kids. Lots of other kids to play with and tons of amenities geared towards kids. My daughter loved the kids club, games room, buffet and endless selection of pools to jump in. I held back one star on this review because there were several occasions where we felt like there was not enough waitstaff to handle the volume of guests and demands. We had to wait quite a long time for food service a few times and had to seek out staff to order food and drinks when lounging on the lawn. Other than that, it was great and I would definitely revisit with even more of our family because there is something for everyone and it has a great family atmosphere.
Danielle, 5-night trip
Verified

6/10 Good

Not luxury

This is not a 5-star ”luxury” resort, 4star at best. Location is beautiful, but service falls short, food at the resort extremly mediocre (served cold!) with high prices that dont correspond to the quality. They forgot to give me a ”towel card”, I asked for vanity kits and they left sewing kits intead, the in/out-checking process took forever, always queue at the reception, the reception staff always seemed stressed, I was seated in a corner during breakfast and got an half empty water bottle. Several resturants but keeping up with their opening hours is a project in itself. I had booked a room with resort view, apparently resort view is the parking lot…Happy they changed it for me. The grounds is however stunning, the views amazing and proximity to the beach, the spa/gym good, so sadly such a failure by the management regarding ”luxury”…It simply is not. If you want real luxury/personalized service and good food choose elsewhere.
4-night trip
Verified

6/10 Good

Not Ideal for Couples Seeking Relaxation

We embarked on a relaxing vacation, with the intention of unwinding and enjoying some peaceful moments. However, it's important to highlight that this hotel resort is primarily geared towards families with small kids, and we found ourselves surrounded by young children throughout our stay. Considering that we have older kids, this came as a surprise. We did appreciate the hotel itself, and our room offered a fantastic view. The food was good, and the service was satisfactory. However, we couldn't help but notice the lack of designated adult-only areas at the resort. With more than 7 pools available, it was disheartening to find that not even one of them was reserved for adults seeking tranquility. The presence of kids breaking pool rules, such as jumping, ball games, and using huge inflatable beach animals in the pool, made it less enjoyable for us. Additionally, the absence of lifeguards overseeing the larger pools raised concerns, as we witnessed many hazardous situations that could have been averted with proper supervision. It seemed as though the staff were not intervening when rules were being blatantly disregarded. Our experience could have been improved if there had been at least one area designated for adults and if the hotel's rules were diligently enforced. We feel inclined to recommend this resort primarily to families with kids. For couples or families seeking a peaceful and relaxing experience, we regretfully cannot endorse this resort as the ideal choice.
Tony, 7-night trip