Guests
All properties in Ponta Delgada, Azores, Portugal

Neat Hotel Avenida

City-center Ponta Delgada hotel with bar/lounge

  • Free WiFi
From
$82

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Standard Double or Twin Room, 1 Bedroom - Guest Room
  • Standard Double or Twin Room, 1 Bedroom - Guest Room
  • Standard Double or Twin Room, 1 Bedroom - Living Area
  • Single Room - Living Area
  • Standard Double or Twin Room, 1 Bedroom - Guest Room
Standard Double or Twin Room, 1 Bedroom - Guest Room. Image 1 of 42
1 / 42Standard Double or Twin Room, 1 Bedroom - Guest Room
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119, Portugal
8.2.Very Good.
  • A great value. There were imperfections with the room and with the property but for the…

    Jan 2, 2022

  • Conveniently located in the center of the Avenida within walking distance to restaurants,…

    Sep 9, 2021

See all 192 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Breakfast available
  • Bar/lounge
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • On the boardwalk
  • Ponta Delgada Marina - 2 min walk
  • Mercado da Graça - 2 min walk
  • Teatro Micaelense - 3 min walk
  • Bell Tower - 4 min walk
  • Nossa Senhora da Esperanca Convent - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double or Twin Room, 1 Bedroom
  • Single Room

What’s around

Landmarks

  • On the boardwalk
  • Ponta Delgada Marina - 2 min walk
  • Mercado da Graça - 2 min walk
  • Teatro Micaelense - 3 min walk
  • Bell Tower - 4 min walk
  • Nossa Senhora da Esperanca Convent - 4 min walk
  • Ponta Delgada City Gates - 4 min walk
  • Ponta Delgada City Hall - 5 min walk
  • Carlos Machado Museum - 5 min walk
  • University of the Azores - 9 min walk
  • Santuário do Senhor Santo Cristo dos Milagres - 10 min walk

Getting around

  • Joao Paulo II Airport (PDL) - 12 min drive
map
See on map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119, Portugal

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Marina on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10.5 for adults and EUR 5.25 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between 12:30 PM and 5:00 PM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for an additional charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Neat Hotel Avenida Ponta Delgada
  • Neat Avenida Ponta Delgada
  • Neat Avenida
  • Neat Hotel Avenida Hotel
  • Neat Hotel Avenida Ponta Delgada
  • Neat Hotel Avenida Hotel Ponta Delgada

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Neat Hotel Avenida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Neat Hotel Avenida.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in are available.
  • Yes. Nearby restaurants include Casa da Rosa (4-min walk), Louvre Michaelense (4-min walk), and Azores forever (4-min walk).
  • Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs, spelunking, and game drives. Neat Hotel Avenida also has a fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    The service was great! Front desk clerk, Fatima, told us about great restaurants in the area and made reservations for us because we do not speak Portuguese. The restaurant that she recommended, Cais 20, picked us up at the hotel, gave us phenomenal service and the food and wine was amazing! All of the above was reasonably priced. When we missed our flight Neat Hotels happily took us back for one more night’s stay and included breakfast for a slight up-charge. You can bet that we left Fatima a nice tip for her unwavering hospitality.

    6 night family trip, Jun 30, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Location is great. Needs a coffee maker in the room.

    3 night romance trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is in an amazing location, everything in Ponta Delgada is in a walkable distance and the reception staff are very accommodating to our needs! I would definitely stay here again.

    1 night family trip, Aug 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    This hotel is in a great, central location in Ponta Delgada -- great for those who choose not to rent a vehicle. We had negative and positive experiences during our stay. Check -in is not until 3PM, which is taken very seriously and we were told if we wanted to check in early it would cost 50 euro. Once we were able to get to our room, there were no towels, and we were told it was because the laundry service would not arrive until 6. The room was clean though smelled very strongly of Mildew. Fast forward - staff was very helpful when my friend woke up with an infection under her eye and they gave her medicine and the number for a pharmacy. Breakfast is included -- but when leaving at 6AM for our flight, i made coffee and got some cereal and staff told me it wasn't included in our room rate on the last day. Weird since checkout isn't until 12PM. Hotel got the job done for a central place to stay, but it was a little strange and annoying.

    Abby, 2 night trip with friends, Aug 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The location is great, the AC is strong, the staff we interacted with were nice.

    3 night romance trip, Jul 15, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Outstanding service

    Great place; clean rooms; amazing customer service.

    Hilda, 3 night trip with friends, Jul 12, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    I did not stay at the property that I booked they moved me over to another property they own away from downtown where I wanted to stay . Definitely not a great experience

    1 night family trip, Jun 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel! Great location

    3 night romance trip, Jun 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good place to be in Ponta Delgada

    The hotel is really very convenient, safe & nice. I was in the 5th floor w/ a great view of the city, Thank you for fulfilling my request. The front desk personnel are helpful, friendly & speaks English. Check in time is late 3pm!For people coming fr the US ( arrived early). The room is quite spacious, lots of cabinet to put stuff, TV w/ lots of premium channels, English & other language. Soundproof?= Still can hear outside noise but not loud. Amenities is not much= a small soap &all in 1 body shampoo pump. The safe need to have a key & fee! The bed is firm, also the pillow, kinda stiff when i wake up. AC works well. The room is clean, housekeeping comes everyday to clean if u want. I felt safe in the hotel & also the surrounding area, very convenient, few feet fr cafe, supemarket, restaurant , port & sights. They offer breakfast & massage but didn’t try it. They have tour pamphlets from different operators to choose from. Overall, definitely i have a comfortable stay. .

    Corazon, 7 night trip, Jun 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Relaxed

    This hotel is 30 dollars less a night than the one 200 feet away and is near everything.

    John, 14 night romance trip, May 12, 2019

    Verified Hotels.com guest review

See all 192 reviews