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City-center Ponta Delgada hotel with bar/lounge
A great value. There were imperfections with the room and with the property but for the…
Jan 2, 2022
Conveniently located in the center of the Avenida within walking distance to restaurants,…
Sep 9, 2021
This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
The service was great! Front desk clerk, Fatima, told us about great restaurants in the area and made reservations for us because we do not speak Portuguese. The restaurant that she recommended, Cais 20, picked us up at the hotel, gave us phenomenal service and the food and wine was amazing! All of the above was reasonably priced. When we missed our flight Neat Hotels happily took us back for one more night’s stay and included breakfast for a slight up-charge. You can bet that we left Fatima a nice tip for her unwavering hospitality.
6 night family trip, Jun 30, 2021
Verified Expedia guest review
Location is great. Needs a coffee maker in the room.
3 night romance trip, Nov 17, 2019
Verified Expedia guest review
This hotel is in an amazing location, everything in Ponta Delgada is in a walkable distance and the reception staff are very accommodating to our needs! I would definitely stay here again.
1 night family trip, Aug 22, 2019
Verified Expedia guest review
This hotel is in a great, central location in Ponta Delgada -- great for those who choose not to rent a vehicle. We had negative and positive experiences during our stay. Check -in is not until 3PM, which is taken very seriously and we were told if we wanted to check in early it would cost 50 euro. Once we were able to get to our room, there were no towels, and we were told it was because the laundry service would not arrive until 6. The room was clean though smelled very strongly of Mildew. Fast forward - staff was very helpful when my friend woke up with an infection under her eye and they gave her medicine and the number for a pharmacy. Breakfast is included -- but when leaving at 6AM for our flight, i made coffee and got some cereal and staff told me it wasn't included in our room rate on the last day. Weird since checkout isn't until 12PM. Hotel got the job done for a central place to stay, but it was a little strange and annoying.
Abby, 2 night trip with friends, Aug 2, 2019
Verified Expedia guest review
The location is great, the AC is strong, the staff we interacted with were nice.
3 night romance trip, Jul 15, 2019
Verified Orbitz guest review
Great place; clean rooms; amazing customer service.
Hilda, 3 night trip with friends, Jul 12, 2019
Verified Hotels.com guest review
I did not stay at the property that I booked they moved me over to another property they own away from downtown where I wanted to stay . Definitely not a great experience
1 night family trip, Jun 30, 2019
Verified Expedia guest review
Great hotel! Great location
3 night romance trip, Jun 16, 2019
Verified Hotels.com guest review
The hotel is really very convenient, safe & nice. I was in the 5th floor w/ a great view of the city, Thank you for fulfilling my request. The front desk personnel are helpful, friendly & speaks English. Check in time is late 3pm!For people coming fr the US ( arrived early). The room is quite spacious, lots of cabinet to put stuff, TV w/ lots of premium channels, English & other language. Soundproof?= Still can hear outside noise but not loud. Amenities is not much= a small soap &all in 1 body shampoo pump. The safe need to have a key & fee! The bed is firm, also the pillow, kinda stiff when i wake up. AC works well. The room is clean, housekeeping comes everyday to clean if u want. I felt safe in the hotel & also the surrounding area, very convenient, few feet fr cafe, supemarket, restaurant , port & sights. They offer breakfast & massage but didn’t try it. They have tour pamphlets from different operators to choose from. Overall, definitely i have a comfortable stay. .
Corazon, 7 night trip, Jun 11, 2019
Verified Hotels.com guest review
This hotel is 30 dollars less a night than the one 200 feet away and is near everything.
John, 14 night romance trip, May 12, 2019
Verified Hotels.com guest review