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Caracol Plaza

3.5 star property
Beach hotel with outdoor pool, near Commercial Walkway

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Photo gallery for Caracol Plaza

Living area
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Point of interest
Point of interest
Living area
Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
$67 nightly
The total price is $79
May 27 - May 28
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
In-room safe
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Beach/ocean view

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk
In-room safe
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Street View

  • Sleeps 4
  • 2 Full Bed(s)

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$86 total
Total includes taxes and fees
May 28 - May 29
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About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Principal Beach - 7 min walk - 0.6 km
  • Zicatela Beach - 7 min walk - 0.6 km
  • Carrizalillo Beach - 7 min drive - 1.9 km
  • Puerto Angelito Beach - 24 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Sabores de la Costa - ‬5 min walk
  • ‪Micheladas el Adoquin - ‬6 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk

About this property

Caracol Plaza

Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

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Caracol Plaza Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
View
Service staff
Lobby
Balcony
Location
Sea
Taxi
Restaurant

Reviews

10/10 Exceptional

I love this place
Francisco Jesús Gordo, 2-night trip

8/10 Very good

Good Hotel

The hotel was handy to the adoquin and close to a place where I had a meeting scheduled. The pool water was clean (not cloudy) but there was a lot of debris floating in it, ie, palapa grass pieces and a cigarette butt. The tv only had 3 Sky TV channels.
Patricia, 1-night trip

10/10 Exceptional

Excellent
Carolina, 2-night trip

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica, 2-night trip

8/10 Very good

This property was in rebulding process
Carlos, 3-night trip

6/10 Good

the second elevator was not working. Staff, not friendly.
Wenceslao, 2-night trip

10/10 Exceptional

Ok
Katia, 2-night trip

10/10 Exceptional

Nice and clean
Danielle, 1-night trip

8/10 Very good

all was perfect
Javier, 1-night trip

8/10 Very good

There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON, 5-night trip

10/10 Exceptional

neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
JORGE, 10-night trip

6/10 Good

Tv never worked. Staff said they would work on it but nothing ever done and they didn’t communicate with us after we alerted the staff about it. Disappointing.
Vernon, 1-night trip

6/10 Good

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward, 5-night trip

4/10 Fair

At the reception they Charged xtra money
Gabriel, 1-night trip

6/10 Good

The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
Yazmin E, 5-night trip

6/10 Good

I stayed 5 days. My experience is: 1. Staff is not friendly enough, seems like if you are asking some favours. 2. They could not give me a pair of card keys, the excuse was "if we duplicate, one of them would be deprogrammed". 3. Room maintenance is not properly done, drainage smelled terrible, and cleaning is quite poor. 4. Breakfast taste is OK, but only one typical dish per day, remaining dishes are scramble eggs with Jam or bacon. Not a buffette as I expected. 5. Tours are not offered, I contacted nerby hotels for some tours, when I wanted to be informed by reception, the asnwer was "take this informative paper and call". 6. Pool is not so hygenical, I saw people eating inside and Walter got pulluted.. And some Kids telling their parents that "They did pee inside". 7. For Lunch and dinner, the restaurant does not have many options for dishes. Better to look for something nearby. Hotel arquitecture is amazing but it is being deteriorated by lack of maintenance.
SERGIO, 4-night trip

8/10 Very good

David Arturo, 2-night trip

10/10 Exceptional

Excelente servicio

Excelente servicio
Alfredo, 1-night trip

10/10 Exceptional

Fernando Jose, 2-night trip

10/10 Exceptional

Ruben, 3-night trip

4/10 Fair

Jose luis, 7-night trip

6/10 Good

El aire acondicionado no servía, no enfriaba
Nely, 1-night trip

4/10 Fair

Expedía no ayudó con un inconveniente, no regresó llamada de apoyo… la administración no tiene la atención requerida con sus clientes “¿en que puedo ayudarlos?” Mucho ruido en la noche, un domingo a las & am haciendo trabajos de albañilería y golpeando pisos…. No recomendable hasta que no corrijan la administración…
VICTOR, 4-night trip

8/10 Very good

Germán, 2-night trip

8/10 Very good

Todo bien, incluso la playa estaa 7 mins a pie. Solo la televisión podría mejorar en cuestión de el satélite.
alexis, 1-night trip