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Dar Es Salaam Serena Hotel

Photo gallery for Dar Es Salaam Serena Hotel

Lobby
Terrace/patio
Exterior
Superior Room | View from room
2 restaurants, breakfast served

Overview of Dar Es Salaam Serena Hotel

Dar Es Salaam Serena Hotel

5.0 star property
Luxury hotel in Kivukoni with 2 restaurants and spa
8.4 out of 10 Very Good
8.4/10 Very Good

246 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $236
Price available on 5/31/2023
Map
Ohio Street, Dar es Salaam
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Kivukoni
  • Kariakoo Market - 3 min drive

Getting around

  • Julius Nyerere Intl. Airport (DAR) - 10 min drive
  • Dar Es Salaam Central Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Marrybrown - 12 min walk
  • High Spirit Lounge Bar - 6 min walk
  • Akemi Revolving Restaurant - 5 min walk
  • Chapan 56 Bhog - 11 min walk
  • Hong Kong Tai Yong Sun Restaurant - 10 min walk
Map

About this property

Dar Es Salaam Serena Hotel

Dar Es Salaam Serena Hotel offers an airport shuttle (available 24 hours) for TZS 104175.00 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages or mani/pedis, and Jahazi Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from midnight - 2:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Safari nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (13121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and manicures and pedicures. The spa is open daily.

Dining

Jahazi Restaurant - This seafood restaurant serves lunch and dinner.
Serengeti - This buffet restaurant serves breakfast, lunch, and dinner.
Kibo Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Island Traders - Onsite restaurant. Guests can enjoy drinks at the bar.
Bakers Basket - This coffee shop serves breakfast and lunch.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of TZS 104175.00 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for TZS 60685.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Dar Es Salaam Hotel
Dar Es Salaam Hotel Serena
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel
Hotel Serena Dar Es Salaam
Serena Dar Es Salaam
Serena Dar Es Salaam Hotel
Serena Hotel Dar Es Salaam
Dar Es Salaam Serena
Dar Es Salaam Serena Hotel Hotel
Dar Es Salaam Serena Hotel Dar es Salaam
Dar Es Salaam Serena Hotel Hotel Dar es Salaam

Frequently asked questions

Does Dar Es Salaam Serena Hotel offer free cancellation for a full refund?
Yes, Dar Es Salaam Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dar Es Salaam Serena Hotel?
As of May 29, 2023, prices found for a 1-night stay for 2 adults at Dar Es Salaam Serena Hotel on May 31, 2023 start from $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dar Es Salaam Serena Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dar Es Salaam Serena Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Dar Es Salaam Serena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dar Es Salaam Serena Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Dar Es Salaam Serena Hotel?
Yes, an airport shuttle is available. The charge is TZS 104175.00 per vehicle one-way.
What are the check-in and check-out times at Dar Es Salaam Serena Hotel?
You can check in from midnight - 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Dar Es Salaam Serena Hotel?
No, this hotel doesn't have a casino, but Le Grande Casino (16-min walk) and Sea Cliff Casino (9-min drive) are both nearby.
What is there to do at Dar Es Salaam Serena Hotel and nearby?
Have fun with onsite activities like windsurfing, snorkeling, and scuba diving. Additional recreation nearby includes safari tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dar Es Salaam Serena Hotel also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Dar Es Salaam Serena Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Dar Es Salaam Serena Hotel like?
Dar Es Salaam Serena Hotel is in Kivukoni, a short 9-minute walk from Julius Nyerere International Conference Centre and 18 minutes' walk from Zanzibar Ferry Terminal.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.9/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Charles, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic! Love the facility, friendly staff, very clean. Love my stay .
Mojabeng, 1-night business trip
Verified Expedia guest review

2/10 Poor

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flavio, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Verified Expedia guest review

10/10 Exceptional

Zakir, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Serena Hotel in Dar es Salaam is pretty decent. The food and the amenities are exactly what you would expect from the Serena brand - Excellent. However, I believe a renovation of the building is long overdue.
Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

2/10 Poor

I had paid thru Expedia but the manager said they had not received payment from Expedia and I was charged twice ..,
Iqbal, 3-night romance trip
Verified Expedia guest review