10/10 Exceptional
The staff is what makes this place. My experience has been great, the hotel was clean, food was great but customers service especially by Rehan and Ashraf exceeded all expectations by me, well done.
Zulfiqar
Zulfiqar, 3-night trip
Luxus Grand Hotel
Lahore hotel with indoor pool and restaurant
Located in the heart of the business district, Luxus Grand Hotel offers a warm welcome with a breakfast buffet, on-site restaurant Caesars and coffee shop. Stay connected with free in-room WiFi and enjoy dry cleaning/laundry services or unwind at the indoor pool.
Very good
Popular amenities
- Pool
- Free breakfast
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant
- Indoor pool
- 24-hour health club
- Children's pool
- 24-hour room service
- Room service
- Coffee shop/cafe
- Conference center
- 7 meeting rooms
- Airport shuttle
- Area shuttle
Feel at home (6)
- Children's pool
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
Why we love this property
Breakfast and dining
This hotel tempts taste buds with a vibrant restaurant and cozy cafe. Even better, the free buffet breakfast starts every morning right.
Sleep in pure comfort
Drift into dreamland behind blackout drapes after selecting drinks from the minibar. Midnight cravings? Room service answers 24 hours a day.
Room options
Showing 5 of 5 rooms
Deluxe Twin Room
Exceptional
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
- 301 sq ft
- Sleeps 3
- 2 Twin Beds
Deluxe Double Room
Good
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
- 301 sq ft
- Sleeps 3
- 1 Double Bed
Executive Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
- City view
- 409 sq ft
- Sleeps 3
- 1 Double Bed
Executive Twin Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
- City view
- 409 sq ft
- Sleeps 3
- 2 Twin Beds
Royal Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Free bottled water
- City view
- 807 sq ft
- Sleeps 3
- 1 Double Bed
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About the neighborhood
4-Edgerton Road, Lahore, Punjab, 54000
About this property
Luxus Grand Hotel
Enjoy your visit to Lahore with a stay at Luxus Grand Hotel. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/cafe. A 24-hour health club, a fitness center, and a children's pool are other highlights.
At a glance
Property amenities
Room amenities
Special features
Dining
Caesars - Onsite restaurant.
Frequently asked questions
Have a question?
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Luxus Grand Hotel Reviews
Very Good
8.0
Cleanliness
7.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Popular mentions
Service staffRoomLobbyBreakfast10/10 Exceptional
Very cooperative staff excellent food specially breakfast Mr. Irfan cleaning staff did a excellent job
ZAFAR
ZAFAR, 17-night trip
10/10 Exceptional
Everything is good
Manjit
Manjit, 1-night trip
10/10 Exceptional
Miss Rosheen a true credit
Nice clean place good polite staff. We had some issues which was addressed quickly by Miss Rosheen she is a true credit to the hotel and as a British citizen i would give her 100% for her customer skills.
Wazeer
Wazeer, 3-night trip
2/10 Poor
NOT 5 STAR
AVOID NOT A 5 STAR HOTEL.
Tariq
Tariq, 3-night trip
2/10 Poor
Bethroom really need upgrade water leak under the the tabs
Bilal
4/10 Fair
I stayed for two weeks was charged for a second person when I came in to the hotel. and the bathroom tiolet didnt flush stinked coming from the bathroom after cleaning it.
Evelin
Evelin, 15-night trip
2/10 Poor
Disappointing stay
On arrival there was a mix up with reservation. Handed a letter saying accommodation was cancelled which was actually not the case and that i would have to pay to book another room. Was made to pay fr another room, despite showing them original booking thag was still active and not cancelled. Was only when Hotels.com became involved that this was sorted. Was finally allocated a room only to find it was filthy. Shower head had some growth on it and was eventually changed. Window view was of a rubbish tip. Was offered free mini bar for duration of stay as compensation which was nice only it wasn't re stocked after the first day!! Asked room service a few times if they could please restock. Staff are not very helpful or seem to care, most don’t speak English well so any requests fall on deaf ears. Room service had a bad habit of knocking once then barging in! Nearly got caught out a couple of times
Would not recommend or go back
Irene
Irene, 5-night trip
2/10 Poor
Bad night in a bad inn.
The staff at breakfast were not helpful and were not nice. I asked for a second glass of orange juice and they refused to give it. There was very limited breakfast selection and their excuse was that it's ramadan time. But we're not Muslims and do not have to fast. They should not charge for breakfast in the booking if they had no intentions of feeding their non-Muslim guests properly. I had to wait 15 minutes every day for 4 days for my tea to be served. This is not a luxurious hotel as described. It is dated and the decor is tacky. The hallway to the rooms is dark that it does'nt feel safe, especially we are women. The room and the hallway also reek of cigarettes. The housekeeping staff hassle you for tips whenever you ask for supplies, which should have been provided anyway. There's two of us and they only put one bottle of shampoo and bath gel. The toiletries are of low quality that the soap does'nt even sud. The hotel is located in a busy street and is not in a good area.
Teresa
Teresa, 4-night trip
2/10 Poor
NOT 5 STAR AVOID AVOID AVOID.
Definitely not a 5* hotel. Stayed here for 3 nights with family. Rooms were ok at most 2* unfortunately encountered many issues firstly room had cockroaches. I informed reception and showed them a video i was told a manager would contact me. Nobody contacted me for my whole 3 days stay. We all got sickness and dioerah because of the hygiene issues. Day 2 i enquired about it and was assured someone would be in touch Nobody did. Lamps had exposed wires which were buzzing all night. Linen was dirty had that changed. Bathroom had broken fittings. Overall very disappointed. Had to wait for fresh towels daily. No towels available by pool area after enquiring and waiting for over 30 mins i was told towels are drying and i would have to wait. I would advise families not to stay here as health and safety is abysmal. Most disappointing part is that no one from the management team ever got intouch to address the issues. I will upload all the photos.
Tariq
Tariq, 3-night trip
8/10 Very good
Sehr gutes und umfangreiches Frühstück. Badezimmer war für den Preis nicht sauber genug. Die Fugen in der Dusche müssten erneuert werden. Absoluter Minuspunkt ist die laute (und alte) Klimaanlage im Zimmer. Ansonsten netter Innenpool.
Verified traveler
1-night trip
6/10 Good
Area not great
Rabia
Rabia, 2-night trip
10/10 Exceptional
Excellent Stay, love the food and reception. But you need to fix amenities.
habib
habib, 2-night trip
10/10 Exceptional
Good value for money, we had a please and comfortable stay here.
Juzair
Juzair, 5-night trip
8/10 Very good
Traveller
Every thing is more than average, but need to put more equipment in gym. There is only one or two workout machines. If possible adding sauna may help for relax for travelers.
Else staff was nice, good breakfast and free ride to the airport.
Shahid
Shahid, 1-night trip
10/10 Exceptional
Very nice customer service 👌 👍
laila
laila, 1-night trip
8/10 Very good
We found the hotel convenient. The location was good with everything nearby. Staff were very accommodating and friendly. For improvements the breakfast spread could be improved.
mushtaq
mushtaq, 1-night trip
10/10 Exceptional
Great Honeymoon Hotel
Our overall stay at the hotel was amazing. We spent our honeymoon here and service was absolutely phenomenal.
Verified traveler
6-night trip
4/10 Fair
Showers water supply is bad. Water wasn't clean it's dark black color they trying to fix it but same problem I have faced next day. Thats the only problem otherwise hotel looks good.
Ranjodh
Ranjodh, 2-night trip
10/10 Exceptional
Luxus grand
Excellent facilties
Great staff
Formidable security
Amazing food
bilal
bilal, 3-night trip
10/10 Exceptional
Hidden gem.
I was not hoping this luxury during stay its a hidden gem...staff nice n friendly n above all very honest twice i lost my cell phone and it was returned to me immediately. .
Raza
Raza, 2-night trip
10/10 Exceptional
Service and staff were topnotch
Facility was ultra modern
Verified traveler
2-night trip
10/10 Exceptional
Really friendly service.will recommend everyone is helpfull.
Verified traveler
3-night trip
10/10 Exceptional
This hotel is like a castle. The food is fine and the location in very convenient. The staff are friendly and helpful. I have a good memory there.
Verified traveler
3-night trip
6/10 Good
Booked a deluxe room but somehow much smaller than advertised.
VM
VM, 2-night trip
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