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All properties in Punta Cana (and vicinity), Dominican Republic

Excellence El Carmen - Adults Only All Inclusive

Punta Cana beachfront property with 12 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking
From
$352

Image gallery

  • Beach
  • Beach
  • Beach
  • Outdoor Pool
  • Beach
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1 / 71Beach
Playas Uvero Alto, Punta Cana (and vicinity), 23000, Dominican Republic
9.0.Superb.
  • Excellent. It was the best place to stay. Attentions, foods, drinks. Clean, comfortable.…

    May 28, 2021

  • BEST vacation and BEST honeymoon. 10/10 would recommended.

    May 5, 2021

See all 1,087 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 492 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 4 poolside bars
  • Full-service spa
  • 6 outdoor pools

What’s around

  • In Uvero Alto
  • Macao Beach - 8.1 mi / 13.1 km
  • Hard Rock Golf Club at Cana Bay - 12 mi / 19.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite Pool View
  • Junior Swim-up Suite
  • Excellence Club Junior Suite Ocean View
  • Junior Suite Ocean View
  • Terrace Suite With Plunge Pool
  • Two-Story Rooftop Terrace Suite With Plunge Pool
  • Suite With Private Pool & Deck
  • Excellence Club Junior Swim-up Suite
  • Excellence Club Two-Story Rooftop Terrace Plunge Pool
  • Excellence Club Honeymoon Swim-Up Suite
  • Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool
  • Excellence Club Beach Front Honeymoon Swim-up Suite
  • Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool
  • Suite Pool View
  • Junior Suite With Private Pool
  • Excellence Club Junior Suite with Private Pool
  • Excellence Club Beach Front Honeymoon Swim-up Suite + Free on-Site Covid-19 Test
  • Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool + Free on-Site Covid-19 Test
  • Excellence Club Honeymoon Swim-Up Suite+ Free on-Site Covid-19 Test
  • Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + Free on-Site Covid-19 Test
  • Excellence Club Junior Suite Ocean View + Free on-Site Covid-19 Test
  • Excellence Club Junior Suite with Private Pool + Free on-Site Covid-19 Test
  • Excellence Club Junior Swim-up Suite + Free On-Site Covid-19 Test
  • Excellence Club Two-Story Rooftop Terrace Plunge Pool - Free on-Site Covid-19 Test
  • Junior Suite Ocean View + Free On-Site Covid-19 Test
  • Junior Suite Pool View + Free On-Site Covid-19 Test
  • Junior Suite With Private Pool- Free on-Site Covid-19 Test
  • Junior Swim-up Suite + Free On-Site Covid-19 Test
  • Suite Pool View + Free on-Site Covid-19 Test
  • Suite With Private Pool & Deck + Free on-Site Covid-19 Test
  • Terrace Suite With Plunge Pool + Free on-Site Covid-19 Test
  • Two-Story Rooftop Terrace Suite With Plunge Pool + Free on-Site Covid-19 Test
  • Infinite Excellence Upgrade to Suite with Private Pool & Deck
  • Infinite Excellence Upgrade to Two-Story Rooftop Terrace Suite with Plunge Pool
  • Infinite Excellence Upgrade to Excellence Club Two-Story Rooftop Terrace Suite w/Plunge Pool OceanVi

What’s around

Landmarks

  • In Uvero Alto
  • Macao Beach - 8.1 mi / 13.1 km
  • Hard Rock Golf Club at Cana Bay - 12 mi / 19.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive
  • Area shuttle (surcharge)
Profile: Uvero Alto

Profile: Uvero Alto

Uvero Alto’s natural beauty and relative lack of development have shot it to the top of knowledgeable tourists’ must-visit lists, but it remains unspoilt, with a tucked-away feel. A stroll down the shore past the upscale resorts brings you to a little yellow house that’s home to Tropical Treasures, a great spot to grab a souvenir and tip back a cold beer.

Uvero Alto is 30 km north of Higüey, the capital, where you can browse the market, visit the cigar museum, and tour the town’s impressive cathedral, which draws thousands of pilgrims every January.

map
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Playas Uvero Alto, Punta Cana (and vicinity), 23000, Dominican Republic

At a glance

Size

  • 492 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 12 restaurants
  • 16 bars/lounges
  • 4 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 6
  • Free pool cabanas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna

Working away

  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2016
  • Elevator
  • Rooftop terrace
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

The Grill - This steakhouse serves lunch and dinner. Open daily.

Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Excellence El Carmen Adults All Inclusive Punta Cana
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  • Excellence El Carmen Adults Only All Inclusive OPEN SEPT

Optional extras

Area shuttle service is offered for an extra charge

Policies

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Excellence El Carmen - Adults Only All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there are 6 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 12 onsite restaurants, featuring international cuisine. Nearby restaurants include Giardinetto (2.2 mi), La Piramide (2.2 mi), and Macao (2.2 mi).
  • No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (28-min drive) is nearby.
  • Have fun with onsite activities like snorkeling, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes Pilates, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence El Carmen - Adults Only All Inclusive also has 4 poolside bars, 16 bars, and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 8.0.Very Good

    The staff and service is amazing and friendly. Our beachfront two-story room was well maintained and comfortable with an amazing view that made it nice to just enjoy the view from the roof some nights. The beach was clean and groomed each morning and the staff was constantly rounding to see if you needed anything. While the food leaves something to be desired, it was understandable given that it is prepared similar to large-scale catering and not your favorite restaurant from home. We weren’t on vacation for the food, so it didn’t bother us too much. We were the only gay couple there at the time, and while I could tell it surprised some of the staff, they were very friendly and welcoming. Shout out to Carmen for being an awesome server at the pool and for reserving our favorite spot for us each day. Would very much recommend and will hopefully return soon.

    5 night romance trip, Mar 11, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Awesome stay lovely staff. It was such an amazing experience I enjoy my stay would most likely be back again. Coca Cola was the man Edgar from the beach bar was always clutch with the pizza and nachos lol. Delvis was my man to

    5 night family trip, Mar 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    They treated us like kings and queens. Loved multiple pools and hydra therapy

    7 night romance trip, Mar 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone at Excellence El Carmen was beyond amazing! Their service was excellent. Special shout out to our concierge Marcos, to the Magna team: Wandy (great mimosas HAHA), Yoel, Yilda, Miriam and everyone that we missed their names sorry, but thank you again. Can't wait to our next trip and hope to see All. xoxo

    3 night romance trip, Mar 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This is our 2nd time staying at excellence el Carmen and it never disappoints.

    7 night romance trip, Feb 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a great resort. Will definitely go again. The staff were great and a lot a fun

    7 night romance trip, Feb 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was fantastic for an all-inclusive, much better quality than I expected, and widely available. Beautiful beach, beautiful pools. Staff were very friendly and helpful. The facilities were clean. This is truly all-inclusive, everything is paid for, including drinks, mini bars, etc., the only thing you need cash for is tipping ($1 bills). I would recommend reviewing tipping etiquette in the DR prior to your trip, which can be found on several travel websites. Most importantly, everyone in our party stayed healthy. No food or water related GI illnesses, and excellent COVID precautions at the resort. I would not recommend doing any excursions as this will be a significant downgrade from the time you will spend at the resort, and safety and COVID precautions tend to go lax when you are outside the walls of the resort.

    5 night trip with friends, Feb 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was amazing. During covid they take all the necessary measures to keep the customers safe

    4 night trip with friends, Feb 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly staff and very attentive. Resort is empty Clean and followed covid protocol.

    MM, 1 night romance trip, Jan 29, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Arrival: when we arrived we were greeted with a warm welcome and some champagne. Hotel Amenities: as soon as you walk in the look is breathtaking, the lobby smells so good. Everything is spotless clean and very well maintained. The landscaping is beautiful. The gym is very well equipped and also sanitized. The room was also beautiful and clean and modern. We were offered an upgrade that included a plunge pool because we were celebrating our anniversary and a jacuzzi it was great Staff: this was MY FAVORITE! Everyone is so pleasing and hospitable, they’re always asking you if you need anything and looking for ways to make you feel comfortable and satisfied. My favorite was Danny Boy from the pool are bar, I mentioned to him how I missed Dominican dishes (the hotel doesn’t offer any) and he went above and beyond and got me a Dominican dish which was delicious. Alexander from the Martini bar and everyone else at that bar. Joel really surprised me with going to another restaurant to get me dessert that I requested. And lastly, Dominicana I really want to thank her for exceeding my expectations. She arranged a special lunch with my favorite Dominican dish made just for us that left me speechless Thank you 🙏 The food: this is where it needs work. The taste of some dishes are a hit or miss. I did not like the food from the Lobster house nor Oregano the rest of the restaurants are ok. My favorite ones are the French and The Grill restaurant If I could giv

    5 night romance trip, Jan 18, 2021

    Verified Travelocity guest review

See all 1,087 reviews