All hotels in Punta Cana, Dominican Republic
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Punta Palmera Cap Cana by Essenza Retreats, Punta Cana

4 stars
La Marina Cap CanaPunta CanaLa Altagracia23302Dominican Republic, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.7 / 5
  • Air conditioning never worked. It was brutally hot. We left early.Oct 8, 2016
  • it's a nice hotel, very confortable, it has pool, private beach, the view is amazing, the…Aug 22, 2016
59See all 59 Hotels.com reviews
From 55 reviewsTripAdvisor Traveller Rating

Punta Palmera Cap Cana by Essenza Retreats, Punta Cana

Hotel Info: 866-539-8117

from $113
  • Governor Suite With Jetted Tub Garden View
  • Master Suite With Jetted Tub Garden View
  • Junior Suite with Jetted Tub Ocean View
  • Governor Suite With Jetted Tub Ocean View
  • Presidential Suite Ocean View
  • Junior Suite With Jetted Tub Garden View
  • Master Suite With Jetted Tub Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon
  • Express check-in/out
The front desk is open daily from 7 AM - 10 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 20 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free nearby parking

Also known as

  • Punta Palmera Cap Cana Essenza Retreats Hotel
  • Punta Palmera Hotel Punta Cana
  • Punta Palmera Hotel
  • Punta Palmera Punta Cana
  • Punta Palmera Essenza Retreats Hotel
  • Punta Palmera Cap Cana Essenza Retreats
  • Punta Palmera Essenza Retreats

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Transfers via required shuttle are required and must be arranged at least no hours before travel by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Rollaway beds are available for USD 10.00 per night

Continental breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Cribs/Infant beds are available for USD 10.00 per night

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Tennis on site
  • Fishing on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
Working away
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Free WiFi
Food and drink
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Punta Palmera, Snack Bar - This poolside restaurant specializes in local and international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Punta Palmera Cap Cana by Essenza Retreats, Punta Cana’s small print

Also known as

  • Punta Palmera Cap Cana Essenza Retreats Hotel
  • Punta Palmera Hotel Punta Cana
  • Punta Palmera Hotel
  • Punta Palmera Punta Cana
  • Punta Palmera Essenza Retreats Hotel
  • Punta Palmera Cap Cana Essenza Retreats
  • Punta Palmera Essenza Retreats

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Transfers via required shuttle are required and must be arranged at least no hours before travel by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Rollaway beds are available for USD 10.00 per night

Continental breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Cribs/Infant beds are available for USD 10.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 59 reviews

Punta Palmera Cap Cana by Essenza Retreats, Punta Cana
Good3.0 / 5
Great as long as you know what you're getting
The "hotel" is actually a condominium that hasn't been sold yet. Very few people own these units and it is so off the beaten path that very few tourists stay there either. This means that the beach and beautiful pool area are completely deserted. At first it was very eerie, but I got used to it (sort of). If I weren't already familiar with the area from living there, it would have been challenging to stay in this hotel. The roads are not marked and poorly lit at night which makes traveling outside of the hotel's neighborhood a challenge. If you are going to stay here I recommend a car. There is a charge to get outside of the area and there is NOTHING in the area. The only place to get food after 3 pm is an extremely over-priced, mediocre-at-best restaurant about a 5 minute walk away. The condo was equipped with a barely functioning fridge, plates, utensils, and microwave. We drove to the nearby village and bought things from the supermarket and other local eateries in order to have food to eat. Like I said, it is best to rent a car if you want to stay here because they charge to take you to the village each time you want to get food or get to civilization. This is a beautiful spot if you want absolute silence and a deserted beach. Otherwise, I recommend Bavaro as a better place to stay.
4 night trip with friends
Punta Palmera Cap Cana by Essenza Retreats, Punta Cana
Outstanding5.0 / 5
The Luxurious Beverly Hills of Punta Cana
My stay with Punta Palmera was absolutely fantastic. The food!!!!!!! AMAZINGLY TASTY :) The Marina was less than a 5 min walk in which I took the shuttle or taxi over since I didn't want to mess up my pretty lil heels on the beautiful cobble stone streets. But nonetheless the Marina was stunning, amazing food, drinks, people, and yachts. The hotel staff was very helpful, friendly, and they tried their best to communicate as much English as they could. The free shuttle from the airport is great as well, they even helped me figure out transferring my money to pesos easily at the bank. The rooms also include a kitchen with pretty much almost everything and I mean everything! Since this trip was a solo mission for me, I didn't do much cooking at all but will def considerate it in the next time I return. There's a mini market in the Marina to get grocerys and liquor as well. The beach is fantastic, clean, quite, and absolutely refreshing. Make sure to bring extra bug spray for the mosquitos especially in the Marina. Nightlife is entertaining and full of performances coco bongo & imagine. Taxi service is quick and pretty affordable. Unless you travel to Bavaro many times where most of the nightlife and some activities are located. This trip definitely changed my life. It was luxurious it felt like the Beverly Hills of Punta Cana. Would come back to this place over and over again.
3 night trip
Punta Palmera Cap Cana by Essenza Retreats, Punta Cana
Fair2.0 / 5
Service is bad and a/c sucks
Hotel was a little empty, A/C was not working as it should and the breakfast staff were always late. There was never anyone at front desk. The only positive thing about all this its the hotel is quiet for relaxing and the beach is nice. Other than that i dont recomend it if you are used to 4 star hotel service.
4 night romance trip
Punta Palmera Cap Cana by Essenza Retreats, Punta Cana
Good3.0 / 5
What you need to know...
The hotel is bankrupt and there was no one there, a complete ghost town!
2 night trip with friends
Punta Palmera Cap Cana by Essenza Retreats, Punta Cana
Fair2.0 / 5
Punta Palmera Christmas Visit
I was very disappointed with Punta Palmera for a number of reasons. The hotel is somewhat isolated and although the staff was very friendly and accommodating the hotel itself has a long way to go. Upon initial view of my room I discovered the TV remote did not work, a draw string on one of the window blinds was missing and the shower water flow going from cold to hot, became a mere drip, it took 10 to 15 minutes to start getting any hot water at all. No wash cloth or (Kleenex) tissue. For guests not in a kitchen unit, there is no ice available unless you get it a glass at a time from the pool bar or purchase your own from the local market. On the third day I had to call and ask for towels as the maid had taken the dirty ones without replacement. This is the last time I pay close to $350.00 a day without first doing a thorough investigation.
Trip with friends

See all reviews

Punta Palmera Cap Cana by Essenza Retreats, Punta Cana

Is the description of this hotel not correct? Tell us