Sanctuary Cap Cana, All-Inclusive Adult Resort

Photo gallery for Sanctuary Cap Cana, All-Inclusive Adult Resort

Primary image
Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
Private beach, white sand, beach cabanas, sun loungers
5 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Overview of Sanctuary Cap Cana, All-Inclusive Adult Resort

Sanctuary Cap Cana, All-Inclusive Adult Resort

5.0 star property
Adults-only beachfront property with spa, near Juanillo Beach

9.4/10 Exceptional

932 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $537
Price available on 6/5/2022
Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
Main amenities
  • 324 guestrooms
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Nightclub
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Cana Beach - 11 min drive
  • Scape Park - 13 min drive
  • Corales Golf Course - 28 min drive
  • Downtown Punta Cana - 23 min drive
  • San Juan Shopping Center - 22 min drive
  • Bavaro Lagoon - 31 min drive
  • Manati Park Bavaro - 24 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

About this property

Sanctuary Cap Cana, All-Inclusive Adult Resort

Placing you within a 10-minute walk of Juanillo Beach, Sanctuary Cap Cana, All-Inclusive Adult Resort offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Blue Marlin, one of 5 restaurants, serves seafood and is open for lunch and dinner. 5 bars/lounges and a nightclub are other highlights at this luxurious property, and rooms offer up nice touches like free minibar items, jetted tubs, and pillowtop beds with Egyptian cotton sheets. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Grocery/convenience store

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Racquetball/squash
  • Karaoke
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 6 meeting rooms
  • Conference center (3466 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 18 holes of golf
  • 5 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Sanctuary Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 7 PM
  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Sanctuary Cap Cana, All-Inclusive Adult Resort Punta Cana
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

NICOLE, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allyson, 3-night trip
Verified Hotels.com guest review

4/10 Fair

nestor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Property needs updating urgently. Some of the Entertainment staff was too forward (some of us are actually just trying to relax you know). Rooms need to be updated. Same exact food on the buffet every single day. Steakhouse was excellent. ‘Super Jerry’ from the steakhouse extremely helpful and friendly. Overall the resort is good. I’d rate it a 3.5 if 5. For the prize, Zilara right next to it, is 3x much better on all fronts.
Alberto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Sanctuary Cap Cana couldn’t have a better name. It is exactly that, a sanctuary of people loving their job and transmitting their joy to all their guests. A special thank you to Jesús our butler for going above and beyond to make us feel happy. Every staff member in the hotel was always willing to help with a big smile on their faces. The property is gorgeous. We were staying at the terrace tower suite and we highly recommended if you have a group of four people. The views of the ocean are breathtaking. The food is great too. Excellent buffet. It was a short stay but we were able to go to the steak house restaurant and the seafood restaurant as well, and we cannot complain about their food or their service. The beach was disappointing, man made, and even though the hotel do their best to put sand on it every month as we were told, as soon as you step in, you feel the rocks. Our butler gave us a ride to the Juanillo Beach that is right next to the resort and we were able to enjoy it, despite of the windy and rainy day.
Alba A, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Maritza, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is nearly perfect! We stayed in an oceanfront room in the castle which included butler service. JT was our designated butler - he was so kind and attentive. The entire staff is friendly and lovely. The whole place felt like a dream come true. The most difficult parts were experienced arriving and leaving the hotel. If I were to do it again I’d 100 percent pay for VIP entrance and exit from the country.
Tamar, 4-night romance trip
Verified Expedia guest review