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Polana Serena Hotel

4.5 star property
Luxury hotel in Maputo with 3 restaurants and spa

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Photo gallery for Polana Serena Hotel

Exterior
Food and drink
Lobby
Body treatments, aromatherapy, facials, Ayurvedic treatments
Front of property
Nestled in the heart of Mozambique, Polana Serena Hotel is a haven for relaxation. Unwind with an aromatherapy session at the onsite spa or enjoy breakfast and sushi at one of the three restaurants. With an indoor pool, outdoor pool, and sun loungers you'll feel rejuvenated.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
$175 nightly
The total price is $203
Jun 1 - Jun 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Hair dryer
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Hair dryer
  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Hair dryer
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Radisson Blu Hotel & Residence, Maputo

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 353 reviews
The price is $234
$202 nightly
$234 total
Total includes taxes and fees
May 23 - May 24
Radisson Blu Hotel & Residence, Maputo
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About the neighborhood

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Vila Algarve - 14 min walk - 1.2 km
  • Geology Museum - 16 min walk - 1.4 km
  • Maputo Cathedral - 4 min drive - 3.4 km
  • Maputo City Hall - 4 min drive - 3.5 km
  • Maputo Botanical Gardens - 4 min drive - 3.6 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Estoril - ‬7 min walk
  • ‪Mundo's - ‬8 min walk
  • ‪Restaurante ABFC - ‬9 min walk
  • ‪Backroom - ‬9 min walk
  • ‪KFC - ‬17 min walk

About this property

Polana Serena Hotel

Located just 4.4 mi (7.1 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials, or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1922
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Dining

Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Delagoa Fine Dining - This restaurant serves lunch and dinner.
Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MZN 200 per person (one way)
  • Late check-in between midnight and 6:00 AM can be arranged for an extra charge of 75-percent of room rate

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Property Registration Number 400000611

Also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel offer free cancellation for a full refund?

Yes, Polana Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Polana Serena Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Polana Serena Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Polana Serena Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Polana Serena Hotel?

Yes, an airport shuttle is available. The charge is MZN 200 per person one way.

What are the check-in and check-out times at Polana Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Polana Serena Hotel and nearby?

Onsite recreation at Polana Serena Hotel includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Polana Serena Hotel also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Polana Serena Hotel?

Yes, there are 3 onsite restaurants, featuring sushi.

Does Polana Serena Hotel have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Polana Serena Hotel like?

Polana Serena Hotel is a short 14-minute walk from Vila Algarve and 16 minutes' walk from Geology Museum.

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Polana Serena Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Building
View

Reviews

10/10 Exceptional

Amazing Hotel altogether.
Loris, 1-night trip

10/10 Exceptional

One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Cassidy, 3-night trip

10/10 Exceptional

Excellent customer service. The staff was extremely professional and helpful!
Ngowari, 4-night trip

10/10 Exceptional

Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Issa, 5-night trip

8/10 Very good

Second visit whilst on business. Great location and the staff are highly attentive.
Mark, 1-night trip

8/10 Very good

No toiletries on the room unlike other Serena hotels
Sylvie, 3-night trip

10/10 Exceptional

Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Luis, 2-night trip

10/10 Exceptional

Excellent !
Juan Baptiste, 5-night trip

10/10 Exceptional

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Amina, 4-night trip

10/10 Exceptional

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Frances, 4-night trip

10/10 Exceptional

Polana is a legend
Petra, 4-night trip

8/10 Very good

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Steven, 3-night trip

6/10 Good

Not worth the price, outdated
Mohamad, 5-night trip

10/10 Exceptional

Fred, 1-night trip

6/10 Good

Trond, 3-night trip

10/10 Exceptional

Alfredo, 2-night trip

10/10 Exceptional

Ibiye, 4-night trip

10/10 Exceptional

Jørn, 3-night trip

10/10 Exceptional

Mas, 5-night trip

8/10 Very good

Samantha, 1-night trip

10/10 Exceptional

Loris, 1-night trip

2/10 Poor

John, 3-night trip

10/10 Exceptional

Marnix, 2-night trip

10/10 Exceptional

excelente

incrível!!!
Sin Kei, 1-night trip

2/10 Poor

Amy, 1-night trip