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Hotel Mundo Maya Chichén Itzá

3.5 star property
Suburban hotel in Chichen Itza with 2 outdoor pools and restaurant

Choose dates to view prices

When visiting Chichen Itza, Hotel Mundo Maya Chichén Itzá is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Premium bedding
$136 nightly
The total price is $164
May 14 - May 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 13 min drive - 6.4 km
  • Red House (El Chichanchob) - 14 min drive - 6.8 km
  • Pyramid of Kukulkan - 17 min drive - 6.8 km
  • Court of the Thousand Columns - 17 min drive - 6.8 km
  • Cenote Ik kil - 19 min drive - 11.4 km

Restaurants

  • ‪Pueblo Maya - ‬7 min drive
  • ‪Taco Maya - ‬7 min drive
  • La Palapa
  • ‪Hacienda Xaybe'h D'Camara - ‬7 min drive
  • ‪sac be h - ‬10 min drive

About this property

Hotel Mundo Maya Chichén Itzá

When visiting Chichen Itza, Hotel Mundo Maya Chichén Itzá is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace.

At a glance

DONE

Hotel size

    • 144 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 185 for adults and MXN 185 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Gafsacomm Chichen Itza Tinum

Hotel Gafsacomm Chichén Itzá Hotel

Hotel Gafsacomm Chichén Itzá Tinum

Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Is there a pool at Hotel Mundo Maya Chichén Itzá?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mundo Maya Chichén Itzá?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Chichén Itzá?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Mundo Maya Chichén Itzá and nearby?

Hotel Mundo Maya Chichén Itzá has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Hotel Mundo Maya Chichén Itzá?

Yes, there's an onsite restaurant.

Does Hotel Mundo Maya Chichén Itzá have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Hotel Mundo Maya Chichén Itzá Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was spacious, clean, and perfect for lounging under the sun. (7 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

8/10 Very good

Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins.
Kim, 2-night trip
Verified

8/10 Very good

Beautiful hotel. Great breakfast.
Didn't like bathroom. Room was cramped.
ernest, 1-night trip
Verified

10/10 Exceptional

We were the only persons using the pool for the 3 days stay! Excellent view from our balcony!
Bernard, 3-night trip
Verified

10/10 Exceptional

So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Silvestre, 1-night trip
Verified

10/10 Exceptional

We had a great stay, everything from the room to staff was perfect.
Sergio, 1-night trip
Verified

10/10 Exceptional

Excellent service and excellent room
Danny, 2-night trip
Verified

10/10 Exceptional

The place was fabulous, very clean and quite. The service was over the moon. It is a very new place so the rooms where top notch. Only 1 small problem is the road is not very good but they where working on it so it will also be excellent in dur time.
William, 1-night trip
Verified

10/10 Exceptional

Beautiful property and the staff is so very helpful and friendly!!
Navroji, 1-night trip
Verified

10/10 Exceptional

Peaceful. Great staff. Great food. Amazing room. 4 min from train. 10 min from chichen itza.
Jimmy, 1-night trip
Verified

10/10 Exceptional

Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel. 100% recommended if you are staying in Chichen Itza.
Parth, 2-night trip
Verified

10/10 Exceptional

The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
Marcia, 3-night trip
Verified

10/10 Exceptional

This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Aramis, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Arlene, 2-night trip
Verified

10/10 Exceptional

Great place very clean and beautiful and the staff exellent
odilon, 1-night trip
Verified

10/10 Exceptional

Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
emilio, 1-night trip
Verified

10/10 Exceptional

Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Daisy, 1-night trip
Verified

10/10 Exceptional

Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Kim, 2-night trip
Verified

10/10 Exceptional

By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Rey, 1-night trip
Verified

10/10 Exceptional

Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Benjamin, 1-night trip
Verified

10/10 Exceptional

This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Ronald, 1-night trip
Verified

10/10 Exceptional

An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Julio A, 1-night trip
Verified

10/10 Exceptional

I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Samantha, 1-night trip
Verified

8/10 Very good

Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Eva, 3-night trip
Verified

6/10 Good

This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Claudia, 1-night trip
Verified

10/10 Exceptional

My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Veronica, 1-night trip