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Grand Hyatt Bogota

Photo gallery for Grand Hyatt Bogota

Indoor pool, open 6 AM to 8:00 PM, sun loungers, lifeguards on site
Point of interest
Point of interest
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Staircase

Overview of Grand Hyatt Bogota

Grand Hyatt Bogota

5.0 star property
Luxury hotel with spa, near National University of Colombia
9.4 out of 10 Exceptional
9.4/10 Exceptional

524 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The price is $161
Price available on 6/9/2023
Map
Calle 24 A, 57-60, Bogotá, Distrito Capital, 111321
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Bogotá
  • U.S. Embassy Bogotá - 21 min walk
  • Corferias - 26 min walk
  • Gran Estacion Shopping Mall - 3 min drive
  • Salitre Plaza Shopping Mall - 3 min drive
  • Simon Bolivar Park - 5 min drive
  • Bogota Botanical Garden - 8 min drive
  • Estadio Nemesio Camacho - 7 min drive
  • Javeriana University - 8 min drive
  • Gold Museum - 9 min drive
  • Plaza de Bolívar - 9 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 19 min drive
  • Estación Usaquén Station - 23 min drive
  • Estación La Caro Station - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Crepes & Waffles - 7 min walk
  • Capital Towers - 5 min walk
  • Crepes & Waffles - 8 min walk
  • Archie`s - 8 min walk
  • Crepes & Waffles - Hotel Wyndham Bogota - 6 min walk

About this property

Grand Hyatt Bogota

Placing you within a 15-minute drive of U.S. Embassy Bogotá and 93 Park, Grand Hyatt Bogota offers an airport shuttle (available 24 hours) for COP 70000 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Ushin Restaurant, one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. The airport proximity and comfortable guestrooms get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 2 per room, up to 49 lbs per pet)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Lifeguard on site

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Computer station
  • Conference center (24434 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Fan
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Zaitana Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Ushin Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Illustre Bar - Onsite lobby lounge. Open daily.
Aldeana Patisserie - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 72500 per person
  • Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from June 20 2023 to July 14 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 300000 per accommodation, per week

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 8:00 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Grand Hyatt Bogota Hotel Bogotá
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Hotel Grand Hyatt Bogota Bogotá
Bogotá Grand Hyatt Bogota Hotel
Hotel Grand Hyatt Bogota
Grand Hyatt Bogota Bogota
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Grand Hyatt Bogota Hotel Bogotá

Frequently asked questions

Does Grand Hyatt Bogota offer free cancellation for a full refund?
Yes, Grand Hyatt Bogota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Bogota?
As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Bogota on Jun 9, 2023 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Bogota?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Bogota?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 8:00 PM. The pool will be unavailable from June 20 2023 to July 14 2023 (dates subject to change).
Are pets allowed at Grand Hyatt Bogota?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 49 lbs per pet. There's a charge of COP 300000 per accommodation, per week. Food and water bowls are available.
Is parking offered on site at Grand Hyatt Bogota?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Hyatt Bogota?
Yes, an airport shuttle is available. The charge is COP 70000 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Bogota?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Bogota and nearby?
Grand Hyatt Bogota has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Grand Hyatt Bogota?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Japanese cuisine.
What's the area around Grand Hyatt Bogota like?
Grand Hyatt Bogota is in the heart of Bogotá, a short 4-minute walk from Avenida El Dorado and 8 minutes' walk from Gran Estacion Shopping Mall.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

A nice robust hotel
Hotel was clean and very comfortable, location is good as well
Selma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best high end hotel in town
This hotel is by far the best in Bogota. Great location near to the airport and very convenient to travel within the city despite the traffic jam. Staff is very friendly in every area. Front desk offered me an upgrade for few buck which I gladly accepted. Capitalino is great restaurant for any ocasion. I'll come back soon to this place.
CARLOS E, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Jaspar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bogota Visit
Staff was incredible, very accomodating. All in hotel restaurants and cafe was excellent. A value in all aspects.
RODOLFO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

chuan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carmina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible costumer service
service was terrible! Front desk attendants not very friendly. If we needed something when calling there was never someone to take our calls. In the restaurants the service was not that nice. I will not stay in this hotel in Bogota again.
Nubia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
I was very disappointed with the service at the hotel. Front desk experience was not very pleasant. Experience at the restaurant was not the best. I will not stay at that hotel again
Nubia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Staff need to improve their eagerness to help and attention to details instead of being content with mediocre which seems to be the norm at this facility.
Ashok, 2-night romance trip
Verified Expedia guest review