My family of 5 stayed for 2 nights in villa unit 102. Overall, the outside property is nice. There is a larger resort associated with this property and we had use of the amenities but it is a 5 minute drive away. The resort amenities included 2 pools, large beach area, work out room and sports area. The pool at the villa area is much smaller.
Inside the condo. the kitchen was not wel supplied. There were only 2 pots, 1 pan and 1 colander. There is an oven but there are no baking pans or dishes that can go in the oven making it useless. It appeared previous guests placed something right on the racks and the oven was not cleaned after they left. There was still burnt food on the grates. There is also no toaster for breakfast items.
The 1.5 bathrooms are nice and updated.
The service from staff was poor. They didn’t come to clean and straighten up until 4:20pm right as we were arriving back after being gone all day. They did not clean anything but took the dirty laundry and did not leave clean wash clothes, hand towels or kitchen towels. I had to ask for these items on 2 separate occasions.
Also, the pullout couch linens were dirty with noticeable hair on the sheets. I called the office and they brought over new sheets but did not offer to change it for us.
This is my first negative experience with an Expedia or VRBO property.