8/10
The apartment agent, Paki, ( he never gave us his full name) originally agreed to meet with us in the piazzeta to show us the way to the apartment. The apartment itself, which is very lovely, is inaccessible by taxi & a knowledge of the street layout in Capri is necessary to find it. Paki assured us that once we found our way to the apartment, he would meet us there. A short time later, he called to say he could not meet us at the apartment, but that the maid would let us in. When we arrived, neither Paki nor the maid were there, the door to the apartment was ajar, and the keys were in the door. We simply let ourselves in. Paki never contacted us during our stay or gave any instructions re: where to leave keys upon departure. However, he did have the nerve to call us the day after we left to accuse us of taking the WiFi connection!