2/10 Malo
28 de julio de 2025
Horrible Experience - STAY AWAY
Genuinely have never stayed in such a horrifying place. The whole experience was NOTHING like advertised.
Firstly, the front door lock was broken, meaning I couldn't leave the flat for an entire day until they fixed it.
Next, the kitchen was so half-baked that I couldn't cook anything more than an egg, despite it being "sold" as a 1-bedroom apartment.
The air con price was misleading, on Hotels they claim it's 7.50E "per stay" when it's in fact per night, leading me to foot an extra 50 euro bill. On top of that, the air con was ONLY IN ONE ROOM, so half the flat was unusable when it's hot.
The bathroom was atrocious too. Firstly, there was little to no water pressure, so I struggled to shower. The towels were stained with brown marks. The taps were also mislabelled. Worst of all, in a flat suited for up to 4, the bathroom DIDN'T lock.
The general condition of the property was shocking aswell:
The wifi did not work
The electrical plug sockets were clogged up - only had 2 usable ones
There was no do not disturb sign - got woken up to cleaning staff multiple times.
There were old gummy bears under my bed
My blankets had holes in them.
The communal pool table jammed twice and took my money.
The worst part was the owner. She was unfriendly, hostile and patronising. She really tried to nickel and dime me, claiming I had a 300 euro fee to pay, which I had to dispute. The customer service was just horrible, she wouldn't even let myself and a friend split a bill.
STAY AWAY!!
Cliente verificado
Se hospedó 7 noches con amigos
Opinión verificada de un huésped de Hotels.com
