Hotels in East Isles

"Our stay was great. The staff was very gracious as we had a flight mixup and needed to stay about 1.5 hours over checkout. "

"Went with our group,everyone’s room was ready except ours for some reason, waited 3 hours for our room then we were told the room is still not ready,was given a different room witch was not clean, lamp broken in liv room and had a bad smell like mold or something! Not happy with this hotel "

"Our stay was amazing, other than there were two rude waitresses. One rolled her eyes at us after she messed up our order."

"This was our second time staying at this hotel and I can honestly say that this is one of the only hotels that my wife and myself will choose to stay at. The staff is great, the restaurant is amazing and also has great staff as well! There was a bit of miscommunication when it came to the parking and the added on extra that Expedia offered for (Breakfast for two), but the front desk agent Zac went above and beyond to try and make it right. He helped make our experience even better and treated us like family. This is a main reason we will be staying here more in the foreseeable future. Thank you for a great experience Zac and the Royal Sonesta staff. "

"The room was clean and comfortable "

"We couldn’t sleep either night we stayed there due to construction right outside the hotel. The staff said they weren’t aware which is possible but it kept our whole family up all night. That really made a negative impact on our get away. We asked to be moved but they wouldn’t move us. I have yet to hear if we will be reimbursed for the terrible stay. "

"Hotel was average. What brought down the rating was there is no hotel/free parking - it’s all city street or ramp parking. It’s $30/night. There’s also not continental breakfast, just breakfast in the restaurant which was overpriced. "

"So great to be able to walk right into the mall and the kids be first in line for the rides. Staff went above and beyond for us and it really did mean the world to me traveling with 2 kids by myself. Great hotel all around and we will be back to stay again. "

"Pool was good, hot tub was closed which was too bad, my only major issue was no house keeping came into the room the 3 nights we stayed, never replaced towels or linens. Also 5 dollars for a vending machine soda is outrageous. But overall a nice stay with easy access to the Mall of America. "