Hotels in Festival Hills

"The staff was very helpful and they had a crib for or little boy which helped a lot. Close to casino "

"Overall great place to stay definitely my go to next time I come to El Paso."

"I always stay here when flying out of El Paso. It’s affordable, convenient, safe and clean!!!!! Also, like that they have a very prompt shuttle service to the airport. The staff esp. receptionist is always so nice!! I recommend staying here, and I will continue staying here!!"

"Customer service is terrible. Will never stay here again. Upon check-in, I was clearly in distress but the staff just didn’t care. My suggestion is to choose any place but here."

"Hotel is not updated at all. Their “amenities” are not even worth listing. The toilet, shower and room were all showing extreme wear. Terrible customer service. Only offered 1 additional pillow for a room with 2 beds and call with so painful. Would recommend 2/10 in a pinch. "

"방금 새벽 2시35분에 내 방으로 모르는 남자가 카드키를 찍고 들어왔다. 다행히도 잠금장치가 있어서 방 안까지는 못 들어왔지만 카드키를 찍고 문이 열렸다는게 충격적이다."

"The only reason we picked this hotel and booked 2 rooms was for the pool and it was closed. There should be warning of the pool being closed. "

"I didn’t even stay there even though I paid. Wanted $400 cash deposit just to stay night there. Room was less than half that. I am not trusting anyone with $400 cash. "

"After a 4 hour drive pulled up to hotel to check in, got keys walked into our room and it was filthy. Dirty towels hanging on shower rod piled up on the bathroom floor, sink was gross trash was all Over the room and left in trash can. We we complained to the front desk the manager walked us to over to the room next door and it was somewhat decent, we were exhausted just got out of work and drove 4 hours. Got settled in and noticed that the carpets have not been vacuum probably in a week or longer. We didn’t bring it to the manger’s attention due to the exhaustion and overwhelmed by the filth of the first room. Property looks run down. We will not be staying at this hotel in the future. "