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Grand City Hotel

Overview of Grand City Hotel

Grand City Hotel

3.0 star property
3-star Bandar Seri Begawan hotel with restaurant

6.4/10 Good

10 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat, Bandar Seri Begawan, BE3719

Room options

About this area

Getting around

  • Bandar Seri Begawan (BWN-Brunei Intl.) - 8 min drive
  • Limbang (LMN) - 91 min drive
  • Free airport shuttle

Restaurants

  • Le Doux Patisserie - 4 min walk
  • Ricebowl - 4 min walk
  • High Frequency - 5 min walk
  • Verve - 5 min walk
  • Easy Way - 5 min walk

About this property

Grand City Hotel

Located just 3.9 mi (6.3 km) from the airport, Grand City Hotel offers a free shuttle (available 24 hours). For a bite to eat, guests can check out GK, which serves international cuisine and is open for breakfast, lunch, and dinner.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

GK - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: BND 100 per stay

Optional extras

  • Breakfast costs between BND 5 and BND 10 for adults, and BND 5 and BND 10 for children (approximately)

Children & extra beds

  • Rollaway beds are available for BND 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Grand City Hotel Bandar Seri Begawan
Grand City Bandar Seri Begawan
Hotel Grand City Hotel Bandar Seri Begawan
Bandar Seri Begawan Grand City Hotel Hotel
Grand City
Hotel Grand City Hotel
Grand City Bandar Seri Begawan
Grand City Hotel Hotel
Grand City Hotel Bandar Seri Begawan
Grand City Hotel Hotel Bandar Seri Begawan

Frequently asked questions

Does Grand City Hotel offer free cancellation for a full refund?
Yes, Grand City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand City Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand City Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Grand City Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Grand City Hotel?
You can check in from 2 PM - noon. Check-out time is noon.
Are there restaurants at or near Grand City Hotel?
Yes, GK offers international cuisine. Nearby restaurants include Le Doux Patisserie (4-min walk), Ricebowl (4-min walk), and High Frequency (5-min walk).
Does Grand City Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

6.4

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.7/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Very Good

The hotel near with shop and it easy to get groceries and food. Best near there got Laundry too
2-night romance trip
Verified Expedia guest review

8/10 Very Good

William Chang hing, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Convenience
1-night business trip
Verified Expedia guest review

4/10 Fair

Why I as for queen bed and single bed . But they book me on a 2 single bed and also why the rate in ph.hotel.different . I ask for additional bed they charge me 15 Brunei dollar for 3 night and also I pay 61 Brunei dollar additional for one night in other hotel if you are book in ph. Hotel or agoda the rate are the same . . Not nice for me for booking online on ph. Hotel !!! In trader in hotel we book to agoda the rate are the same online rate . We have also additional one night the rate same.
rebecca, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Airport to hotel vv complimentary service.
3-night family trip
Verified Expedia guest review

6/10 Good

Easy to access for food. A lot of ants and cannot leave any food on the desk for a short while.
2-night business trip
Verified Expedia guest review

6/10 Good

Close to supermarket and to airport not too congested and quite accessible to other area of attractions there’s also ATM and local food retailers
1-night trip
Verified Expedia guest review

2/10 Poor

The condition and cleanliness is really poor.. despite all these they gave me a free ride to the airport upon check out! Hopefully things can improve there.
1-night trip
Verified Expedia guest review

6/10 Good

Well that was my first time being Brunei unfortunately the hotel was not as clean as supposed to be and I spoke to the manager and I believe they were in the middle of renovation the hotel and hopefully next time they will do better
1-night trip
Verified Hotels.com guest review