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All properties in Chiang Mai, Chiang Mai Province, Thailand
1 room, 2 adults

The Chiang Mai Old Town, Chiang Mai

5-star5 stars
Great for familiesThis property has good facilities for families.
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200, Thailand

Luxury hotel with outdoor pool, near Chiang Mai University
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Room was comfortable, bed was dreamy, and the service was impeccable, but the breakfast…Nov 19, 2019
  • The nicest staff of any hotel I’ve ever stayed at... they go above and beyond. Nam at the…Nov 16, 2019

The Chiang Mai Old Town, Chiang Mai

from $94
  • The Heritage House Suite with Balcony
  • The Heritage House Junior Suite
  • Deluxe with Bathtub
  • Deluxe Twin or King Room
  • Deluxe King Room

What’s around The Chiang Mai Old Town, Chiang Mai

Landmarks

  • In Old City
  • Chiang Mai University - 6 min walk
  • Tha Phae Gate - 21 min walk
  • Chiang Mai Night Bazaar - 28 min walk
  • Wat Phra Singh - 8 min walk
  • Warorot Market - 34 min walk
  • Pratat Chedi Luang Temple - 14 min walk
  • Nimman Road - 28 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 15 min drive
  • Chiang Mai Railway Station - 18 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Pa Sao Station - 30 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size queen
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Vorra Bistro - Overlooking the garden, this bistro specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Vorra Bistro - Onsite bar. Open daily.

The Chiang Mai Old Town, Chiang Mai’s small print

Also known as

  • Chiang Mai Old Town Hotel
  • Chiang Mai Old Town
  • The Chiang Mai Old Town Hotel
  • The Chiang Mai Old Town Chiang Mai
  • The Chiang Mai Old Town Hotel Chiang Mai

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

  • Pool access available from 7 AM to 7 PM.
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests must contact this property in advance to reserve cribs/infant beds and sofa beds.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Superb 9.2 From 60 reviews

    Poor 2.0
    Good facility, worst service
    Good facility but problems with water pipes I think. I booked a room with bathtub intentionally but the water came out was YELLOW! The staff was neither helpful nor friendly. So I gave up to talk with them about the water. I asked for late check out at 2 pm and it was confirmed in person. But when I came back at 1pm, my room was locked up and the front desk claimed they are not aware of my request. Even later found out it was their mistake, no apologies. The elevator was in maintenance, no one came to help carrying the luggage down. The way those staff treated us, seemed we lied about the late check out! While leaving also no one helped us loading the luggage into the car (I called the taxi by myself! The staff didn't offer or ask whether I need any transport) Of course they even not bother saying goodbye. The worst hotel service I have ever experienced. I traveled more than 150 days a year.
    us3 night family trip
    Exceptional 10.0
    One of my best place to STAY
    This truly a wonderful place to stay, if you are looking for something intimate, quite, small, and simply wonderful. This a barley new hotel and everything is updated. I will stay again.
    LARONDA, us4 night romance trip
    Very Good 8.0
    Brand new hotel, good stay
    Brand new hotel in Chiang Mai, comfortable room, nice amenities such as pool, restaurant, fitness center and spa. Everything is literally brand new, staff was more than happy to schedule rides for us wherever we went at very cheap rates. Most tours pick up directly from hotel which was convenient. Not exactly the best part of town, but easy and close walk to most of the desirable local areas.
    Jeffrey, us3 night romance trip
    Exceptional 10.0
    Super boutique hotel, in the old city
    Super hotel, in great location in the old city. Highly recommend
    Catherine, hk2 night trip
    Very Good 8.0
    Huge rooms. Luxurious. Friendly staff.
    The hotel is new and the huge room (50sqm) was more than adequate for me and my family of four. Location-wise, it is at the edge of the old town so expect a 20min walk to the center - though the hotel provides free shuttles. The one thing that bugged me was the constant need to re-connect to the wifi as it automatically disconnects when you're not using your phone. Another was that the hotel refused to issue another room card when my wife lost hers on the second day. I couldn't really get the logic of why this was an issue. For a family of four to rely on one room card ended up quite inconvenient. Overall, the hotel was luxurious and the staff were all smiles. I enjoyed the breakfast too as you ordered a set from a menu instead of it being a buffet spread which causes excess food wastage. I'll probably opt for other hotels closer to the city in future visits but I do give credit to The Chiang Mai Old Town hotel for running a well oiled machine. They just need to fix the wifi to make it a perfect experience. One tip - given that the words 'Chiang Mai' and 'Old Town' are very ubiquitous, it's important you key in the exact name and double check the address when using GPS, maps, Grab/Uber. There are other establishments with these words in their name so it's easy for your map to pick up a wrong destination.
    Lester, hk4 night family trip

    The Chiang Mai Old Town, Chiang Mai

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