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Renaissance Cancun Resort & Marina

Photo gallery for Renaissance Cancun Resort & Marina

Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Room, 2 Double Beds, Balcony, Marina View | In-room safe, desk, soundproofing, iron/ironing board
Daily cooked-to-order breakfast (USD 30 per person)

Overview of Renaissance Cancun Resort & Marina

Renaissance Cancun Resort & Marina

4.0 star property
4-star hotel with outdoor pool, near Puerto Cancun Marina Town Center
9.2 out of 10 Superb
9.2/10 Superb

1,005 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Internet access
  • Restaurant
  • Air conditioning
  • Gym
The price is $119
Price available on 6/25/2023
Map
Calle Chichen Itza, Av. Bonampak y Blvd., Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 1 min walk
  • Playa Tortugas - 30 min walk
  • Plaza Las Americas - 3 min drive
  • Dubai Palace Casino - 5 min drive
  • Langosta Beach - 5 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive
  • Tortuga Beach - 12 min drive
  • Cancun Mall - 9 min drive
  • Forum Beach - 16 min drive
  • Cancun Convention Center - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Hiromi
  • Starbucks - 3 min walk
  • Starbucks - 3 min drive
  • La Vecchia Pizza - 3 min walk
  • Restaurante Käajal - 2 min drive
Map

About this property

Renaissance Cancun Resort & Marina

When you stay at Renaissance Cancun Resort & Marina, you'll be within a 15-minute drive of La Isla Shopping Mall and Tortuga Beach. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel also features an outdoor pool, a spa tub, and a snack bar/deli. The overall value and restaurant get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2716 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Height-adjustable showerhead
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Zek - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15 per day (rates may vary)
  • WiFi is available in public areas for USD 15 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 30 for adults and USD 17 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Renaissance Cancun Resort
Renaissance Cancun
Renaissance Cancun & Marina
Renaissance Cancun Resort & Marina Hotel
Renaissance Cancun Resort & Marina Cancun
Renaissance Cancun Resort & Marina Hotel Cancun

Frequently asked questions

Does Renaissance Cancun Resort & Marina offer free cancellation for a full refund?
Yes, Renaissance Cancun Resort & Marina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Renaissance Cancun Resort & Marina?
As of May 29, 2023, prices found for a 1-night stay for 2 adults at Renaissance Cancun Resort & Marina on Jun 25, 2023 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Renaissance Cancun Resort & Marina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Cancun Resort & Marina?
Yes, there's an outdoor pool.
Are pets allowed at Renaissance Cancun Resort & Marina?
Sorry, pets aren't allowed.
Is parking offered on site at Renaissance Cancun Resort & Marina?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Renaissance Cancun Resort & Marina?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Renaissance Cancun Resort & Marina?
No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Renaissance Cancun Resort & Marina and nearby?
Renaissance Cancun Resort & Marina has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Renaissance Cancun Resort & Marina?
Yes, there's an onsite restaurant that offers Mexican cuisine.
What's the area around Renaissance Cancun Resort & Marina like?
Renaissance Cancun Resort & Marina is located on the waterfront in Zona Hotelera, a short 1-minute walk from Puerto Cancun Marina Town Center and 19 minutes' walk from Las Perlas Beach. Travelers say this hotel is in a good location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Nice and comfortable hotel
It's a nice hotel in the marina. It feels smaller and more boutique that some of the other options. It was also good for shorter stays.
Cornelia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice stay
The hotel is conveniently located and modern. Notice the wifi is iffy and you need a code to get it for free that you will be given at reception, do scroll all the way down and don’t put your room number. The pool is lovely but getting to the steam room and jacuzzi is a faff as you have to book it. Rooms are modern and well equipped and mostly quiet but definitely not soundproof. The hotel restaurant serves lovely food, specially breakfast!, with prices in line with the area. Some of the stuff can be a bit pushy with tips. Just a tiny piece of advice ignore the travel agency/ excursions hub on the way to the mall and use the one in the mall. The first one is a bit dodgy :(
Paula, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel is beautiful and rooms are very confortable. We had a mixture of type of services, some really bad and unfriendly but others really good, and that is the reason I am not giving it a 5 star. There is no beachfront, but view to the lagoon is very nice. Hotel is directly connected to the mall.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Servive is outstanding. Cleannig also especially on rooms
Jorge, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jo-anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shannon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was clean and comfortable with ocean views. Services were good. Hotel staffs were very polite and helpful, especially the on duty manager (a lady) who kindly and successfully assisted us in changing our stays. She was very nice and professional. We were appreciative very much.
XIAN, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Very good facilities and staffa.
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff! Very clean and close to shopping and restaurants.
Tiffany M, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was the perfect spot for us, as we were visiting friends and stayed at their place most of the time.
Monica, 3-night family trip
Verified Expedia guest review