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SUPERHOTEL Lohas Kumamoto Hot Springs

Photo gallery for SUPERHOTEL Lohas Kumamoto Hot Springs

Lobby
Free WiFi, bed sheets
Standard Twin Room, Non Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets
Adjoining Twin Room, Non-Smoking, For 3 or 4 person | Free WiFi, bed sheets

Overview of SUPERHOTEL Lohas Kumamoto Hot Springs

SUPERHOTEL Lohas Kumamoto Hot Springs

3.0 star property
3-star hotel with restaurant, near Kitaoka Nature Park

8.4/10 Very good

323 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Laundry facilities
  • Restaurant
Map
1-30-1 Uoyamachi, Kumamoto, Kumamoto, 860-0031
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • Self parking
  • Air conditioning
  • Microwave in a common area
  • Fridge in a common area
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Flat-screen TV

Room options

About this area

What's nearby

  • In Chuo Ward
  • Kumamoto Castle - 7 min drive

Getting around

  • Kumamoto (KMJ) - 45 min drive
  • Kumamoto Station - 16 min walk
  • Kumamoto Minami Station - 25 min walk
  • Fujisakigumae station - 28 min walk

Restaurants

  • Antico Castello - 7 min walk
  • Freshness Burger - 12 min walk
  • Pronto - 12 min walk
  • Center River Nanden Shimotori - 13 min walk
  • Sushi Zanmai - 13 min walk

About this property

SUPERHOTEL Lohas Kumamoto Hot Springs

Enjoy your visit to Kumamoto with a stay at SUPERHOTEL Lohas Kumamoto Hot Springs. Free perks include WiFi and wired Internet. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with Room Only plans must book meals in advance.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • The public bath is open 6:30-9:30 AM and 3 PM-midnight.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1100 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Shared microwave
  • Shared fridge

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers
  • Dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 6:30 AM to 9:30 AM. There are hot springs open between 3:00 PM and midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • To-go breakfast is offered for an extra charge of JPY 600 per person (approximately)

Parking

  • Self-parking costs JPY 1100 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Property registration number 熊本県指令(生衛)344

Also known as

SUPERHOTEL Lohas Kumamoto Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs Hotel
SUPERHOTEL Lohas Hot Springs
SUPERHOTEL Lohas Kumamoto Hot Springs Hotel
SUPERHOTEL Lohas Kumamoto Hot Springs Kumamoto
SUPERHOTEL Lohas Kumamoto Hot Springs Hotel Kumamoto

Frequently asked questions

Does SUPERHOTEL Lohas Kumamoto Hot Springs offer free cancellation for a full refund?
Yes, SUPERHOTEL Lohas Kumamoto Hot Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SUPERHOTEL Lohas Kumamoto Hot Springs?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SUPERHOTEL Lohas Kumamoto Hot Springs?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at SUPERHOTEL Lohas Kumamoto Hot Springs?
Yes. Self-parking costs JPY 1100 per night. Parking spaces may be limited.
What are the check-in and check-out times at SUPERHOTEL Lohas Kumamoto Hot Springs?
You can check in from 3 PM - midnight. Check-out time is 10 AM.
What is there to do at SUPERHOTEL Lohas Kumamoto Hot Springs and nearby?
On-site recreation at SUPERHOTEL Lohas Kumamoto Hot Springs includes hot springs.
Are there restaurants at or near SUPERHOTEL Lohas Kumamoto Hot Springs?
Yes, there's an on-site restaurant. Nearby restaurants include Antico Castello (7-min walk), Freshness Burger (12-min walk) and Pronto (12-min walk).
What's the area around SUPERHOTEL Lohas Kumamoto Hot Springs like?
SUPERHOTEL Lohas Kumamoto Hot Springs is a short 9-minute walk from Kumamoto-jo Hall and 11 minutes' walk from Shinshigai Shotengai.

Overall score and ratings

8.4

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

感謝
路面電車が近く、街中へ出やすかった。温泉も気持ち良く利用させてもらいました。
Kawanaka, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room was dated and dirty (moldy windows, stained carpet)
Perry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel with onsen
Hotel is under renovation. Need to take a tram with a 4 stop ride then arrives city center. One of the hotel facilities have onsen but we don’t have time to enjoy due to arrived late. Also close to lift lobby have pillows for all hotel guests to choose their favorite one. Overall good.
FANNY S KUEN, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The outside of the hotel is under renovation. The room is too small, not enough space for putting suitcases!
Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like the pillow that can choose ourself to have good deep sleep, just the room is not enough big
4-night trip with friends
Verified Expedia guest review

8/10 Very good

Yu Ka, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Pass key is very handy. Onsen is nice. Hotel is near the bus terminal easy to reach every areas
Valentin, 4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review