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All properties in Patong, Phuket (province), Thailand
1 room, 2 adults

The Bay Exclusive Hotel, Patong

4-star4 stars
73/6 Phrabaramee Rd, Patong, Phuket, 83150, Thailand

4-star hotel with outdoor pool, near Patong Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect® Rewards stamps here
  • The staff was so helpful and went out of their way to make our stay pleasant.Nov 30, 2019
  • The hotel is clean, breakfast was delicious, staff was extremely friendly. Made us feel…Nov 27, 2019

The Bay Exclusive Hotel, Patong

  • Deluxe Double or Twin Room
  • Deluxe Room with Sea View
  • Family Room

What’s around The Bay Exclusive Hotel, Patong


  • Patong Beach - 13 min walk
  • Bangla Road - 20 min walk
  • Jungceylon Shopping Center - 23 min walk
  • Kalim Beach - 16 min walk
  • Royal Paradise Night Market - 17 min walk
  • Bangla Boxing Stadium - 19 min walk
  • Banzaan Fresh Market - 21 min walk
  • Patong Go-Kart Speedway - 42 min walk

Getting around

  • Phuket Intl. Airport (HKT) - 63 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Wheelchair accessible
  • Low-height counters/sink
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The Bay Exclusive - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

The Bay Exclusive Hotel, Patong’s small print

Also known as

  • Bay Exclusive Hotel Patong
  • The Bay Exclusive Hotel Hotel Patong
  • Bay Exclusive Hotel
  • Bay Exclusive Patong
  • The Bay Exclusive Hotel Hotel
  • The Bay Exclusive Hotel Patong


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 200 for adults and THB 100 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

Airport shuttle service for children up to age 4 costs THB 998 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Bay Exclusive Hotel, Patong

  • Does The Bay Exclusive Hotel offer free cancellation for a full refund?
    Yes, The Bay Exclusive Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Bay Exclusive Hotel currently open?
    This property is closed from March 28 2020 to October 28 2020 (dates subject to change).
  • Is parking offered at The Bay Exclusive Hotel?
    Yes, there's free self parking.
  • Is there a pool at The Bay Exclusive Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Bay Exclusive Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Bay Exclusive Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near The Bay Exclusive Hotel?
    Yes, there's an onsite restaurant that serves Thai cuisine.
  • Is airport shuttle service offered by The Bay Exclusive Hotel?
    Yes, an airport shuttle is available. The charge is THB 1000 per vehicle one-way.

Recent reviews

Very Good 8.0 From 63 reviews

Very Good 8.0
Convenient, nice hotel
Cierra, us1 night trip with friends
Exceptional 10.0
Very helpful with planning a tour and transportation.
us3 night trip with friends
Very Good 8.0
Simple hotel and old but nice. Good for a week stay!
chantal, th4 night trip
Very Good 8.0
Cheap and cheerful
I would not consider this to be a 5 star hotel as advertised however for the price we paid it was definitely good level of quality. However it does miss the beat when I comes to 5 Star amenities. The hotel room doesn’t have a mini bar and there is a kitchen with no cooking utensils (no cutlery nor pots and pans) My one main issue was the soundproofing of the windows and balcony door, the hotel is situated next to a road which you can clearly hear all night, even on the 8th floor which was a slight down side to the hotel. There was also a large LED billboard across the road which our curtains failed to stop brightening our room up through the night. Everything is ok, but it does feel a little economic. More of a motel than a 5 star hotel. However as mentioned for the price you can certainly overlook some of these with ease. Also when we checked out we had to wait in the lobby while the attendant took the lift to our room to make sure it was ok, which we felt was a bit odd. Overall everything is fine and is better than other places at this price point. But compared to other 5 stars we stayed at during this trip it simply didn’t compare.
gb2 night trip
Very Good 8.0
New and nice hotel
Booked a family room. Unfortunately, this hotel does not have any family room. And the staffs claim that there is an error with the system. Thus, we were given 2 separate room as we are travel in a group of three.
sg4 night trip with friends
Fair 4.0
Deceitful hotel listing
The amenities clearly state for this hotel the kitchenette area has "Cookware, dishware and utensils" in the room, but there are NONE!!! I took this up with reception and got absolutely no where, just fobbed off with pathetic excuses. Apparently none of the rooms have Cookware, dishware and utensils in them but they just don't care. I then took my issue up with (who were very professional) where I booked and they also got nowhere with the hotel. I was going to cook a meal for friends on my stay here but it was made impossible by miss-leading hotel information. Even 2 weeks on from my complaint this is still clearly offered on their listing. I then took a close look at the rest of this hotel and made the following observations.....the breakfast was just basic food, the supposed hot dishes were always lukewarm, the food was of the lowest tasteless quality, no fresh breads, rolls, pastries, croissant, pastries, cakes, yoghurt, just 2 fresh fruit choices, often no coffee, no choice of cooked egg, no tablecloths or linen serviettes, no food description labels on self serve dishes, basic toliteries and cheap toilet paper. This is NOT what I am used to in so say 4* hotels, more 2*! I will admit the this is a beautiful new building but the management CLEARLY are running it on a shoestring budget and we are paying 4* prices. Please DONT BOOK AT THIS POORLY MANAGED, UNTRUSTWORTHY HOTEL
Jon, gb3 night trip
Poor 2.0
A Very Bad Experience with the hotel! Firstly I ask for a late check out but they are unable to give and we were charged an extra of 1050 baht for an extra 3 hrs. I do not have such an issue with other hotels for a late check out. Secondly, they wanted us to pay a dirty floor mat which they have gave us a stained floor mat instead. Thirdly, they do not allow us to take away their bed room slippers and wanted to charge us money as well if we are unable to return the bedroom slippers. This is my first time in my life that i have experience this. And they should have put a notice on their recep desk or rooms to inform guest of such rules. Lastly, breakfast was not up to standard too. Never will i come back to stay in this hotel again. Im sure there are many better quality, service and standard in other hotels in Phuket.
gb4 night romance trip
Good 6.0
The hotel is new so it's very clean. However, showers do not drain. We had 2 rooms, one on the 2nd floor and the other on the 3rd. Breakfast is very basic, not suitable for a long stay as some days we couldn't even eat it except for the fruit. Staff are friendly and helpful.
Pride, ie5 night family trip
Poor 2.0
Checked in and had problems with the room straight away, aircon not working, 2 single beds, balcony door wouldnt close properly, and no chairs on balcony. Rang reception about these issues in the room and her reply was it's not her problem and hung up. I went down to reception to ask for a refund as I no longer wanted to stay in this hotel due to issues in the room and the manners of staff. They didnt try to resolve this issue as they said I couldn't have a refund even though I had paid cash upfront about 20 mins prior to this. We left this hotel and checked into another even though we lost out on money
th2 night romance trip

The Bay Exclusive Hotel, Patong

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