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Citymax Hotel Al Barsha

Photo gallery for Citymax Hotel Al Barsha

Outdoor pool
Outdoor pool
Outdoor pool
Classic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Overview of Citymax Hotel Al Barsha

Citymax Hotel Al Barsha

Hotel with outdoor pool, near Mall of the Emirates

7.8/10 Good

45 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Plot no 3731298, Al Barsha Rd, Dubai, Dubai

Room options

About this area

What's nearby

  • In Al Barsha
  • Mall of the Emirates - 7 min walk
  • Souk Madinat Jumeirah - 12 min drive
  • Wild Wadi Water Park - 12 min drive
  • Burj Al Arab - 14 min drive
  • Dubai Marina Mall - 19 min drive
  • Jumeirah Beach - 19 min drive
  • The Walk - 19 min drive
  • Burj Khalifa - 24 min drive
  • Dubai Aquarium & Underwater Zoo - 22 min drive
  • Dubai Mall - 24 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 56 min drive
  • Mall of the Emirates Station - 14 min walk
  • Mashreq Metro Station - 21 min walk


  • Red Tomato Pizza - 3 min walk
  • Moshi - 4 min walk
  • Thai Wok - 5 min walk
  • Wakha - 7 min walk
  • IHOP - 9 min walk

About this property

Citymax Hotel Al Barsha

When you stay at Citymax Hotel Al Barsha, you'll be within a 15-minute drive of Mall of the Emirates and Burj Al Arab. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers like the helpful staff. Public transportation is close by: Mall of the Emirates Station is only 14 minutes on foot.


Arabic, Bulgarian, English, Filipino, French, Hindi, Russian, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms


  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible


  • Arabic
  • Bulgarian
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Turkish
  • Ukranian

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch LCD TV

Home comfort

  • Air conditioning
  • Electric kettle

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


City Cafe – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 7.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 35 for adults and AED 17.50 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Frequently asked questions

Does Citymax Hotel Al Barsha offer free cancellation for a full refund?
Yes, Citymax Hotel Al Barsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citymax Hotel Al Barsha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Citymax Hotel Al Barsha?
Yes, there's an outdoor pool.
Are pets allowed at Citymax Hotel Al Barsha?
Sorry, pets aren't allowed.
Is parking offered on site at Citymax Hotel Al Barsha?
Yes, there's free self parking.
What are the check-in and check-out times at Citymax Hotel Al Barsha?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Citymax Hotel Al Barsha and nearby?
Citymax Hotel Al Barsha has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Citymax Hotel Al Barsha?
Yes, there's an on-site restaurant, City Cafe. Nearby restaurants include Red Tomato Pizza (3-min walk), Moshi (4-min walk) and Thai Wok (5-min walk).
What's the area around Citymax Hotel Al Barsha like?
Citymax Hotel Al Barsha is a short 7-minute walk from Mall of the Emirates and 15 minutes' walk from Ski Dubai.







Staff & service




Property conditions & facilities




8/10 Very good

Maina, 2-night business trip
Verified guest review

2/10 Poor

I will never come back to this horrible hotel
Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Mohammed taif, 2-night trip
Verified guest review

8/10 Very good

Sofiane, 7-night trip
Verified guest review

4/10 Fair

I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
4-night business trip
Verified Expedia guest review

6/10 Good

Bad service, not homest
I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Joseph, 2-night business trip
Verified guest review

10/10 Exceptional

Great value deal, friendly staff, nice quite pub with good food and beer
Arnold, 6-night business trip
Verified guest review

8/10 Very good

Nice hotel
It was nice to stay in the hotel.Neighborhood was also pleasant
Mustafa, 1-night trip
Verified guest review

10/10 Exceptional

Pleasant stay..
It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Charles, 1-night trip
Verified guest review

6/10 Good

Miss Aishakor is the best
Miss Aishakor is amazing ! She take care of you and follow until its done !
Joseph, 7-night trip
Verified guest review

6/10 Good

The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Sarah, 1-night family trip
Verified Expedia guest review