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Travellers Beach Hotel & Club

Overview of Travellers Beach Hotel & Club

Travellers Beach Hotel & Club

3.5-star property

8.2/10 Very good

16 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Serena Road, Mombasa

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Vipingo (VPG) - 40 min drive
  • Mombasa (MBA-Moi Intl.) - 49 min drive
  • Ukunda (UKA) - 108 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Yul's - 7 min walk
  • Il Covo Bamburi - 11 min walk
  • Cheers - 12 min walk
  • Bob's Bar - 3 min drive
  • Cafesserie - 4 min drive

About this property

Travellers Beach Hotel & Club

Travellers Beach Hotel & Club offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball, plus you'll have access to on-site scuba-diving, snorkelling and windsurfing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the sports bar. Other highlights include 2 swim-up bars, a beach bar and a health club.

All-inclusive

All-inclusive room rates at Travellers Beach Hotel & Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Free beach club nearby
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Safari nearby
  • Marina nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • Golf driving range on site
  • 3 outdoor pools
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site

Languages

  • English
  • French
  • German
  • Swahili

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at Travellers Beach Hotel & Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Pwani Kofi Bar – This bar specialises in Indian cuisine and serves lunch and dinner.
Suli Suli Bar & Grill – This seafood restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Shibe Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Safina Restaunt – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Msafiri Bar – This sports bar is located by the pool and specialises in local and international cuisine. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and high chair

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Travellers & Club Mombasa
Travellers Beach Hotel Club
Travellers Beach Hotel & Club Hotel
Travellers Beach Hotel & Club Mombasa
Travellers Beach Hotel & Club Hotel Mombasa

Frequently asked questions

Does Travellers Beach Hotel & Club offer free cancellation for a full refund?
Yes, Travellers Beach Hotel & Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Travellers Beach Hotel & Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Travellers Beach Hotel & Club?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:00 PM.
Are pets allowed at Travellers Beach Hotel & Club?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Travellers Beach Hotel & Club?
Yes, there's free self parking.
Is an airport shuttle service offered by Travellers Beach Hotel & Club?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Travellers Beach Hotel & Club?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:30 AM. Contactless social distancing is available.
What is there to do at Travellers Beach Hotel & Club and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes racquetball/squash and volleyball. Enjoy amenities such as 2 swim-up bars, 3 outdoor pools and a private beach. Travellers Beach Hotel & Club also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Travellers Beach Hotel & Club?
Yes, Pwani Kofi Bar offers Indian cuisine, pool views and poolside dining. Nearby restaurants include Yul's (7-min walk), Il Covo Bamburi (11-min walk) and Cheers (12-min walk).
What's the area around Travellers Beach Hotel & Club like?
Travellers Beach Hotel & Club is located a short 5-minute walk from Bamburi Beach.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Lovely place
Winnie, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Phenomenal setting, Poor staff and customer care.
Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc. Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be) What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
farid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Health Policy and Climate Change - Apple Books
It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Beach and ocean front
Sunrise from balcony
Tom, 10-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent but the water in the room was salty and the hot water didn't flow well in the morning.
Kwame, 6-night business trip
Verified Expedia guest review

8/10 Very good

Olivier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hasnain, 9-night trip
Verified Travelocity guest review

10/10 Exceptional

joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I will be back
Excellent service, very friendly and accommodating. I will only stay at Travellers’s Hotel in Mombasa for my upcoming dates, security is on their game, loved it. Best waiter is a gentleman called bush man, talk about above and beyond. Ralph
RALPH, 9-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic service. Brilliant hotel!
Rajpal Singh, 2-night family trip
Verified Hotels.com guest review