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Travellers Beach Hotel & Club

3.5 star property
Mombasa beachfront hotel with restaurant and beach bar

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Travellers Beach Hotel & Club

Photo gallery for Travellers Beach Hotel & Club

Aerial view
Interior entrance
Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe
Reception
Superior Room (Sea Front) | Beach/ocean view

Overview of Travellers Beach Hotel & Club

7.8

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Air conditioning
  • Spa
  • Free parking
Map
Serena Road, Mombasa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 swim-up bars
  • 3 outdoor pools
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
  • Free beach club nearby
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe

Junior Suite

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Sea Front)

Superior Room (Sea Front) | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room (Sea Front)

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • On a private beach
  • Bamburi Beach - 4 min drive
  • Nyali Beach - 15 min drive

Getting around

  • Vipingo (VPG) - 36 min drive
  • Mombasa (MBA-Moi Intl.) - 38 min drive
  • Ukunda (UKA) - 90 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Zero 01 Lounge - 3 min drive
  • Dublin Street - 6 min drive
  • Mios Bar And Restaurant - 4 min drive
  • Char Choma - 6 min walk
  • Shots Bar and Bistro - 5 min drive
Map

About this property

Travellers Beach Hotel & Club

Travellers Beach Hotel & Club offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the sports bar. Other highlights include 2 swim-up bars, a beach bar, and a health club.

All inclusive

All-inclusive room rates at Travellers Beach Hotel & Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 288 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Shopping
  • Free beach club nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Safari nearby
  • Marina nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • Golf driving range on site
  • 3 outdoor pools
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Pwani Kofi Bar - This bar specializes in Indian cuisine and serves lunch and dinner.
Suli Suli Bar & Grill - This seafood restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Shibe Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Safina Restaunt - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Msafiri Bar - This sports bar is located by the pool and specializes in local and international cuisine. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and high chairs

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Travellers Beach Hotel Club Mombasa
Travellers & Club Mombasa
Travellers Beach Club Mombasa
Hotel Travellers Beach Hotel & Club Mombasa
Mombasa Travellers Beach Hotel & Club Hotel
Hotel Travellers Beach Hotel & Club
Travellers Beach Hotel & Club Mombasa
Travellers Beach Hotel Club
Travellers Beach Club
Travellers Beach Club Mombasa
Travellers Beach Hotel Club
Travellers Beach Hotel & Club Hotel
Travellers Beach Hotel & Club Mombasa
Travellers Beach Hotel & Club Hotel Mombasa

Frequently asked questions

Does Travellers Beach Hotel & Club offer free cancellation for a full refund?
Yes, Travellers Beach Hotel & Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Travellers Beach Hotel & Club?
As of Sep 30, 2023, prices found for a 1-night stay for 2 adults at Travellers Beach Hotel & Club on Oct 10, 2023 start from $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Travellers Beach Hotel & Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Travellers Beach Hotel & Club?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:00 PM.
Are pets allowed at Travellers Beach Hotel & Club?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Travellers Beach Hotel & Club?
Yes, there's free self parking.
Is airport shuttle service offered by Travellers Beach Hotel & Club?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Travellers Beach Hotel & Club?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:30 AM. Contactless check-in is available.
What is there to do at Travellers Beach Hotel & Club and nearby?
Have fun with onsite activities like water skiing, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes racquetball/squash and volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 swim-up bars and a private beach. Travellers Beach Hotel & Club also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Travellers Beach Hotel & Club?
Yes, Pwani Kofi Bar offers Indian cuisine, pool views, and poolside dining.
What's the area around Travellers Beach Hotel & Club like?
Travellers Beach Hotel & Club is located a short 17-minute walk from Bamburi Beach.

Reviews

7.8

Good

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Callum, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Abbas, 1-night trip
Verified Hotels.com guest review

6/10 Good

The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep. It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat? Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Casey, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Thoroughly enjoyed my stay at Travellers and would definitely come back. The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated. Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us. Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant. The pool and recreational activities are very good! I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
LEE, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great
Verified Expedia guest review

8/10 Very Good

Lovely place
Winnie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent rooms.
Verified Expedia guest review

4/10 Fair

Florence, 6-night trip
Verified Expedia guest review

2/10 Poor

Phenomenal setting, Poor staff and customer care.
Paid a lot of money (for me) for two nights in this hotel based on the fact that I had visited there and used the pool etc. Unfortunately the service was not equal to the surroundings. The staff (one or two in particular) were robotic and unresponsive, they seemed to be more interested in procedure than customer service or care. I personally find it crazy when you have staff who just seem very unhelpful, rigid and unwilling to change their position (whatever that might be) What a shame!! As the hotel and its location are phenomenal …. Completely let down be front desk (first point of contact) staff. There needs to be some training here I think, staff need to understand that first priority is the care of guests NOT procedure.
farid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Health Policy and Climate Change - Apple Books
It was a relaxed stay. Was able to complete editing and online publication with Apple Books of a new book on "Health Policy for Climate Change". Value for money for **** star hotel.
Beach and ocean front
Sunrise from balcony
Tom, 10-night business trip
Verified Hotels.com guest review