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El Paraiso

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2 outdoor pools, free pool cabanas, pool loungers
Beach massages
Beach massages
Beach massages
Duplex, Multiple Beds, Accessible, Non Smoking | Living area | Smart TV, Netflix

Overview of El Paraiso

Entire home

El Paraiso

4-star property
Family-friendly holiday home with private pool, near Puerto Morelos Town Square

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
14 Pelicano, Palma Real, Puerto Morelos, QROO, 77581

Room options

About this area

What's nearby

  • Maroma Beach - 18 min drive
  • Moon Palace Golf Club - 28 min drive
  • Riviera Cancun Golf Resort - 30 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24.7 miles/39.8 km
  • Airport shuttle (surcharge)

Restaurants

  • Fonda Americana Grill - 11 min walk
  • Dona Sonia - 12 min walk
  • El Sazon Jarocho - 18 min walk
  • Las Koras - 20 min walk
  • Tacos.com - 5 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

El Paraiso

This holiday home is a great choice for a stay in Puerto Morelos. You can visit the spa to be pampered with deep-tissue massages or body scrubs. A water park, a fitness centre and a lazy river are other features.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 25
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Beach massages

Pool/Spa

  • Private pool
  • 2 outdoor pools
  • Sunloungers
  • Sauna
  • Full-service spa
  • Free pool cabanas
  • Massages
  • Spa services
  • 3 treatment rooms
  • Outdoor treatment area
  • Deep-tissue massages
  • Swedish massages
  • Sports massages
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • 3 bedrooms
  • Premium bedding
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • 2 bathrooms
  • Shower
  • Hydromassage shower head
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Smart TV
  • Netflix
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • No lifts
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • In-room massages
  • 24-hour front desk
  • Free bottled water

Things to do

  • Fitness centre
  • Lazy river
  • Waterslide
  • Water park admission (surcharge)
  • Fitness facilities nearby (discounted access)
  • Horse riding on site
  • Free bike hire on site
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ecotours nearby
  • Zip-lining nearby
  • Scooter/moped rentals nearby

General

  • 3 rooms
  • Property does not allow children

Special features

Spa

Los Colibries Jungle Spa has 3 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1000 per stay
  • Breakage deposit: USD 30 per week
  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 30 per person, per week

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (roundtrip)
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts mobile payments and cash.

Mobile payment options include: PayPal.

Also known as

El Paraiso Puerto Morelos
El Paraiso Private vacation home
El Paraiso Private vacation home Puerto Morelos

Frequently asked questions

Does El Paraiso offer free cancellation for a full refund?
Yes, El Paraiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this holiday home?
Yes, there are 2 outdoor pools. Guests have 24-hour pool access.
Are pets allowed at this holiday home?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at this holiday home?
Yes, there's free self parking.
Is an airport shuttle service offered by this holiday home?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle roundtrip.
What are the check-in and check-out times at this holiday home?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at El Paraiso and nearby?
Have fun with on-site activities such as horse riding and cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Paraiso also has a lazy river, a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near this holiday home?
Yes. Nearby restaurants include Fonda Americana Grill (11-min walk), Dona Sonia (12-min walk) and Tacos.com (2.7 mi).
Does El Paraiso have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does El Paraiso have any outdoor private spaces?
Yes, this property features a private pool and a furnished balcony or patio.

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