Guests
All properties in Genting Highlands, Pahang, Malaysia

Gloria Residences Ion Delemen

Mountain hotel with 4 restaurants, near Skytropolis Indoor Theme Park

  • Free WiFi and free parking
From
$63

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Indoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 69
1 / 69Terrace/Patio
Jalan Ion Delemen 1, Ion Park, Genting Highlands, 69000, Pahang, Malaysia
8.0.Very Good.
  • Nice, clean, great amenities. Worth a try!

    Dec 4, 2019

  • Large spacious apartment like room. Lots of amenities. Breakfast could have been better,…

    Nov 27, 2019

See all 209 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 332 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Playground on site
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km
  • Chin Swee Cave Temple - 3.8 mi / 6.1 km
  • Genting Highlands Premium Outlets - 6.7 mi / 10.9 km
  • Genting Strawberry Leisure Farm - 7.8 mi / 12.6 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Family Suite
  • Executive Suite, 2 Bedrooms
  • Executive Suite, 3 Bedrooms
  • Penthouse

What’s around

Landmarks

  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km
  • Chin Swee Cave Temple - 3.8 mi / 6.1 km
  • Genting Highlands Premium Outlets - 6.7 mi / 10.9 km
  • Genting Strawberry Leisure Farm - 7.8 mi / 12.6 km
  • Genting Skyway - 8.8 mi / 14.2 km
  • Happy Bee Farm & Insect World - 9.1 mi / 14.7 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 103 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur Gombak Station - 53 min drive
  • Batang Kali Station - 53 min drive
  • Serendah Station - 53 min drive
  • Airport shuttle (surcharge)
map
See on map
Jalan Ion Delemen 1, Ion Park, Genting Highlands, 69000, Pahang, Malaysia

At a glance

Hotel size

  • This hotel has 332 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 10:30 PM*

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 coffee shops/cafés
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Playground on site
  • Hiking/biking trails nearby
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Garden
  • Terrace

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

HOME - This restaurant specializes in Chinese cuisine.

Kembali Kitchen - This restaurant specializes in local and international cuisine. Open daily.

Hugo's in the sky - This fine-dining restaurant specializes in Mediterranean cuisine. Open daily.

Dinetopia - This fine-dining restaurant specializes in fusion cuisine. Reservations are required. Open daily.

Fairy Tales - Onsite café. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 336 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Gloria Residences Ion Delemen Hotel Genting Highlands
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Resinces Ion lemen
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Residences Ion Delemen Hotel Genting Highlands

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Gloria Residences Ion Delemen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Munakata Ramen (3.2 mi), Good Friends (3.3 mi), and Ming Ren (3.3 mi).
  • Yes, an airport shuttle is available from 6:00 AM to 10:30 PM on request. The charge is MYR 336 per vehicle one-way.
  • Have fun with onsite activities like rock climbing and ziplining. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Gloria Residences Ion Delemen also has an arcade and a garden.
8.0.Very Good.
  • 4.0.Fair

    Avoid

    The place is a construction zone, so expect noise. The place just seems cheap even though it is meant to be 4 stars, tiles chipped in half from construction, paint on the floor. We had a high pitched noise every 4 minutes, maintenance said it was the aircon and they would have to change the composite in it to run cold air as opposed to hot, my ten year old aircon can do heat and cold no problem. They really have to upgrade the facilities, the pool is tiny, the breakfast room is tiny. Breakfast was cold, you cannot put any food out and expect it to stay hot without heat lamps. They advertise restaurants, we went looking, there are no restaurants onsite, at a stretch you could call them cafeterias. Even then we could only find one due to bad signage and it being several towers. Bad connection between the towers as well, expect to get wet and your shoes soaked when it rains All in all, not a good experience and I would not stay again

    Gitte, 2 night family trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very Dirty ?????????????????????????????????????????????????????????

    2 night family trip, Apr 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Have a great time. Thanks to Aliff help for the smooth check in

    Ahmil, 1 night romance trip, Mar 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    On going construction made a lot of noise. Location is far from First World and had to use Grab to get around all the time. shuttle runs every two hours and it's a waste of time.

    2 night romance trip, Feb 26, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everything was perfect!

    Dr_SMG, 1 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    eeds to have

    1 night trip, Jan 30, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The cleaniness is bad. The facility is limited. The car park is far away. The breakfast was limited. The reception staff not friendly. The extra bed super expensive. The room rate overeating. Pay high price was very low facility. Not recommend to stay. Grand Ion delemen even better.

    Nyam, 2 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Beautiful & nice family holiday!

    This is my second time checked-in into the same apartment. Location wise is perfect. Unfortunately management still way to catch up. Especially on staffs professionalism. Corridor was dirty all the way till the room. Hotel slipper was every way without a proper cleaning. Carpet, table and bedsheet doesn’t meet standard for an international hotel or apartment located at such a beautiful place. Really disappointed why staffs can’t be trained appropriately? Is a common sense I guess as a hotelier to meet minimum standard for cleanliness!

    Wai chuen, 2 night family trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everthing is good except their lift. Need to wait almost half an hour to go down. Only got 3 lift in tower jade

    1 night family trip, Nov 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    The king sized bed was a bit small compared to most hotels' king sized beds. Location was good, just need to be extra careful if driving back to apartment at night as visibility is quite low.

    1 night family trip, Nov 25, 2019

    Verified Expedia guest review

See all 209 reviews