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All properties in Tulum, Tulum, Quintana Roo, Mexico
Condo Hotel

Mudra Tulum

Suburban Tulum aparthotel with outdoor pool

  • Free WiFi
From
$194

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1 / 94Mudra Tulum
Calle Asunción s/n, La Veleta, Tulum, 77780, QROO, Mexico
8.2.Very Good.
  • Very beautiful hotel and wonderful and helpful staff! Very clean and spacious. Would 10/…

    May 7, 2021

  • As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous…

    Apr 26, 2021

See all 28 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 12 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Spa services
  • Airport shuttle

Feel at home

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Connecting/adjoining rooms available

What’s around

  • In La Veleta
  • Dos Aguas Park - 15 min walk
  • Tulum National Park - 39 min walk
  • Cenote Crystal - 39 min walk
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Playa Ruinas - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Elite Penthouse, Multiple Beds, Non Smoking
  • Premium Apartment, Multiple Beds, Non Smoking
  • Exclusive Apartment, Multiple Beds, Non Smoking
  • Signature Apartment, Multiple Beds, Non Smoking
  • Exclusive Apartment, 3 Bedrooms, Non Smoking

What’s around

Landmarks

  • In La Veleta
  • Dos Aguas Park - 15 min walk
  • Tulum National Park - 39 min walk
  • Cenote Crystal - 39 min walk
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Playa Ruinas - 3.4 mi / 5.4 km
  • Gran Cenote - 3.6 mi / 5.9 km
  • SFER IK - 4 mi / 6.5 km
  • Las Palmas Public Beach - 4.3 mi / 7 km
  • Playa Paraiso - 4.6 mi / 7.5 km
  • Tulum Beach - 4.8 mi / 7.7 km

Getting around

  • Airport shuttle (surcharge)
map
See on map
Calle Asunción s/n, La Veleta, Tulum, 77780, QROO, Mexico

At a glance

Size

  • 12 apartments

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Computer station

Services

  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Things to enjoy

  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 40-inch flat-screen TV
  • Netflix

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Housekeeping is available for an additional fee

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Mudra Tulum Aparthotel
  • Mudra Aparthotel
  • Mudra Tulum Tulum
  • Mudra Tulum Aparthotel
  • Mudra Tulum Aparthotel Tulum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mudra Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Los Aguachiles Tulum (4-min walk), El Camello Jr (5-min walk), and La Barracuda (9-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
  • Mudra Tulum has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
8.2.Very Good.
  • 2.0.Poor

    Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am

    3 night trip, Apr 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great time

    Staff was very helpful and informative through out my entire stay and the room was beautiful

    Paul, 3 night trip with friends, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I just stayed at Mudra to celebrate my 30th birthday with a group of friends and had a really beautiful and spacious penthouse and incredible service. The parking was on site and only 15 minute drive to the beaches where everything was going on. Also there’s a grocery store nearby so that was helpful. We felt very safe since they were strict about who comes onto the property so overall it was a really nice experience. The best part of Mudra was Rosy!!! She reached out prior to our arrival and made reservations for restaurants and beach club, called a taxi whenever we wanted to go out and on top of all that, she decorated the penthouse for my 30th birthday and made me feel so so special. We loved Mudra and Rosy’s hospitality was the highlight!!

    3 night family trip, Jan 22, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Rosy is the best! xx

    Mudra was better than expected. Clean spacious, 2 bedroom and large kitchen and living area plus patios. Perfect for working remote and being comfortable. Pool, gym, and grounds are very clean. Extra bonus points for Rosy the concierge who was super kind and helpful. She really went the extra mile to support our needs. Recommend highly for a quiet, clean, spacious apartment stay in the super cool La Veleta.

    tori, 4 night trip with friends, Nov 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Great service and staff. We received an upgrade to a larger apartment, though the apartment needed some extra care. The fixtures in the bathroom were not clean and the couch/pillows had stains. It rained heavily and there was some leakage in the apartment. The staff were very responsive and helpful, offering to arrange transportation, coordinate tours and such.

    2 night trip with friends, Oct 1, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Property is beautiful, and our apartment was beautiful as well. However, we had a sewage back up the first night which caused the water to smell AWFUL, and our bedrooms. The second day they had a COVID scare, and had a lockdown. Then that night we lost electricity, so there was no lights, and no a.c. We had hired a chef for that night and he had to cook with his phone light, and we had to eat in the dark. Additionally, it states the beach is 3mi away when it's a 25 minute drive from the hotel. My friends and I had to leave due to the conditions, and they refused to refund us for the entire trip. They would only refund us for the nights we left, but wouldn't refund us for the one night we had to endure the smelly salty water, and our hotel smelling like sewage. I've been communicating with Rosa who is amazing. She's been trying to get her manager to approve our full who is refusing to do so.

    Chea, 4 night trip with friends, Sep 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The property is a nice place to stay. The staff is friendly once you arrive, they are very hard to contact by phone or email though prior to arrival. The location is decent you are not far from town and you can rent a bike from the property. It is secluded from the main road with all of the shops and food, but a 5 min bike ride places you on the main road. I think this place is great for a large group, I wouldn't really reccomend it for a solo trip.

    5 night trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The apartment is spacious, clean, beautiful, and so well maintained. It’s close to everything fun and the night life is really great there as well. Even though it’s near the city the location of where the apartment is very quiet and secluded so you don’t have to worry about noise or rift raft! 10/10 I would stay again.

    6 night romance trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    This is a BEAUTIFUL PROPERTY!!!!! I wish that it could be captured in the photos. Their customer service was superb, especially with Fabiola. I really wanted the ground floor apt overlooking the pool but we were booked for second floor. Fabiola was able to switch out the space for us. Ground floor apartment opened out to the pool and it made us feel we had our own private pool. Fabiola also made our reservations for us and really tried to help us with our itinerary. Loved this place. Will come back.

    2 night trip with friends, Apr 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely gorgeous apartments, excellent ambiance and the comfort of a spacious lux home! The consierge reached out to us before our arrival to book restaurants, transportation and tours. I was unsure about staying in town instead of the beach, but it worked out great as more and more events and parties in Tulum take place at cenotes and other locations close to town. The ability to host friends at a stylish property was wonderful. Great for a romantic getaway and even better for groups.

    5 night trip with friends, Dec 26, 2018

    Verified Expedia guest review

See all 28 reviews