This house was absolutely deplorable, I spent 5 hours cleaning upon arrival while waiting to get a response from owner. Unfortunately, service staff at hotels.com weren’t very helpful either! No hot water in any sinks, only one useable bed when there were supposed to be three, kids had to sleep on sofa together! $127 cleaning fee??? These people are either nuts or on drugs because this house was FAR from clean, it’s definitely cleaner now then when I arrived. Dust everywhere, had to change the a/c filter, why change lightbulbs when you can just throw a lamp in the bathroom, broken soap dish is definitely dangerous and gross! Smell of something dead revealed poison and glue traps in kitchen, and found two bedbugs when stripping bed to leave so not only did I have to clean this filthy place but now I get to wash/ dry clean everything we brought and treat my car for bedbugs! Unbelievable!!! Furniture is broken and all moved around to make it somewhat functional but definitely not what was pictured. Beyond disappointed DO NOT RENT FROM TOM WELLS YOU WILL ABSOLUTELY REGRET IT!!!