Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Kai Tulum

Tulum beach hotel with outdoor pool and restaurant

  • Free WiFi
From
$251

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1 / 64Kai Tulum
Carretera Tulum-Boca Paila Km 0.5, Tulum, 77766, QROO, Mexico
9.2.Superb.
  • The hotel overall was nice until Monday morning when there was construction going on, on…

    Jul 10, 2021

  • Kai Tulum offers the most exclusive, high-end

    Jun 3, 2021

See all 71 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 11 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Playa Paraiso - 1 min walk
  • Las Palmas Public Beach - 5 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Playa Ruinas - 21 min walk
  • SFER IK - 37 min walk
  • Tulum National Park - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite Garden View King
  • Suite Partial Ocean View King
  • Suite Ocean View King
  • Suite Partial Ocean View 2 beds
  • Suite Oceanfront King Bed
  • Garden Room King

What’s around

Landmarks

  • Playa Paraiso - 1 min walk
  • Las Palmas Public Beach - 5 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Playa Ruinas - 21 min walk
  • SFER IK - 37 min walk
  • Tulum National Park - 2.6 mi / 4.2 km
  • Tulum Beach - 2.8 mi / 4.6 km
  • Dos Aguas Park - 4.1 mi / 6.7 km
  • Gran Cenote - 5.7 mi / 9.2 km
  • Sian Ka'an Biosphere Reserve - 5.7 mi / 9.2 km
  • Cenote Crystal - 6.6 mi / 10.6 km

Getting around

  • Airport shuttle (surcharge)
map
See on map
Carretera Tulum-Boca Paila Km 0.5, Tulum, 77766, QROO, Mexico

At a glance

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM. Front desk staff will greet guests on arrival. Guests must email a copy of their government-issued ID or passport to the property after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Hosted evening meal daily (surcharge)

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 25 per night

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Kai Hotel
  • Kai Tulum Hotel Tulum
  • Kai Tulum
  • Kai Tulum Hotel
  • Kai Tulum Tulum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Kai Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kitchen Table (11-min walk), El Capitan (3.1 mi), and Co.conamor (3.1 mi).
  • Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
  • Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
9.2.Superb.
  • 8.0.Very Good

    I love the living accommodations! Five Stars Indeed! I would suggest in the future placing televisions in the rooms, not everyone wants to be out and about, but just relaxing.....

    2 night trip, May 30, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Come stay here!!!

    Arrived only minutes after booking this hotel. Happily greeted by staff. Check- in was quick and easy. This hotel is an absolute gem! Would love to stay there again.

    1 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful huts on the beach. Nice quiet location but close enough to all the action. Nice restaurant on site, great food, menu and service. Will definitely be back!

    5 night romance trip, May 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing destination ~ highly recommended

    R C, 3 night trip, May 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    AC only 6 pm to 9 pm. No front desk available only WhatsApp messages. No where to get ice. Bar has bad customer service. No room refrigerator. No TV.

    3 night romance trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    best romantic long weekend ever

    amazing place with bungalow with view on the sea. food was amazing and service even better

    brooke, 4 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Its so amazing I almost dont want everyone to know about it, b/c it's a well kept secret. Cant wait to go back.

    5 night romance trip, Mar 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    viva Mexico!

    This place is amazing, right on the beach you can walk to the beach from your room. The beach restaurant that brings you coffee and tea has the best food it would be a 5 star restaurant in any city. Service is great and you are right down the street from the strip, the nightlight is super cool the vibe is off the hook.

    Starbuck, 5 night family trip, Jan 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    When we first arrived we were greeted with a welcome drink and sat with Raquel who went over everything with us. Kai really made you feel special whether it was bringing coffee to your room every morning, or having your own cabana waiting on the beach for you daily. If you want to spoil yourself for a few days I highly recommend Kai Tulum. The property is beautiful, the indoor and outdoor personal showers are amazing, the high ceilings and cabana on your personal porch, I can't wait to go back!

    2 night trip with friends, Jan 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great!

    Overall I really loved this hotel. Comfortable room and great beach spot.

    Garret, 3 night trip, Dec 14, 2020

    Verified Hotels.com guest review

See all 71 reviews