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Austin Park Hotel

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In-room safe, desk, soundproofing, iron/ironing board
Quadruple Room | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Room | In-room safe, desk, soundproofing, iron/ironing board

Overview of Austin Park Hotel

Austin Park Hotel

3.0 star property
3-star hotel with restaurant, near Austin Heights Water & Adventure Park

8.0/10 Very good

62 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
The price is €38
Price available on 23/04/2023
Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Business centre
  • Concierge services
  • Conference centre
  • Daily housekeeping
  • Laundry service
  • Meeting room
  • Restaurants
  • Self-serve laundry
  • Snack bar/deli
  • Wedding services
For families
  • Children stay free
  • Coffee/tea maker
  • Daily housekeeping
  • Fridge
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • AEON Tebrau City - 36 min walk
  • Austin Heights Water & Adventure Park - 1 min drive
  • KSL City Mall - 17 min drive
  • Komtar JBCC - 19 min drive
  • Johor Bahru City Square - 20 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 13 min drive
  • Paradigm Mall Johor Bahru - 25 min drive
  • Woodlands Checkpoint - 15 min drive
  • Sutera Mall - 26 min drive
  • Aeon Mall Bukit Indah - 28 min drive
  • Night Safari - 19 min drive

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 42 min drive
  • Singapore (XSP-Seletar) - 47 min drive
  • JB Sentral - 20 min drive

Restaurants

  • Young Sanna Mee - 1 min walk
  • Sushi Zento 膳户 Austin Heights - 2 min walk
  • High School Kopitiam 初中一校 - 3 min walk
  • Restoran Kassim - 2 min walk
  • 新煌亭 - 2 min walk
Map

About this property

Austin Park Hotel

Austin Park Hotel puts you within a 15-minute drive of Johor Bahru Customs, Immigration, and Quarantine Complex. You'll have free perks such as WiFi and self-parking. Also, this hotel is 1.9 mi (3 km) from AEON Tebrau City. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Conference centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Digital TV channels
  • Smart television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Park Cafe – On-site family restaurant.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 84.8 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Frequently asked questions

Does Austin Park Hotel offer free cancellation for a full refund?
Yes, Austin Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Austin Park Hotel?
As of 30 March 2023, prices found for a 1-night stay for 2 adults at Austin Park Hotel on 23 April 2023 start from €38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Austin Park Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Austin Park Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Austin Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Austin Park Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Austin Park Hotel and nearby?
Recommended spots to visit include Austin Heights Water & Adventure Park (2-min walk) and AEON Tebrau City (1.9 mi), along with KSL City Mall (7.4 mi) and Komtar JBCC (8.8 mi).
Are there restaurants at or near Austin Park Hotel?
Yes, there's an on-site restaurant, Park Cafe.
What's the area around Austin Park Hotel like?
Austin Park Hotel is a short 2-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru. Travellers say that the area is walkable and good for shopping.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Ho Tay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overnight stay at Austin park view hotel
The room is big. The hotel is quiet and nice. Suitable for family. However, breakfast is not great.
tan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

good location!
MAI, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Room is not ready during check in at 4.30pm which the room should be ready before 3pm for us to check in. Room wood flooring were not install properly and caused my kids injured his thumb while crawling on the floor. Breakfast is not much choices to choose.
Tack Kin, 1-night family trip
Verified Expedia guest review

6/10 Good

XIN WEN PATRICK, 1-night trip
Verified Expedia guest review

4/10 Fair

No hot shower
Hot water ran out halfway through my shower. For this, it is a terrible no-no
Ian, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bad experience
The air conditioning is too loud, end up change another room, end up another room also as loud. Hot water capacity is too little , only enough for 1 person, the 2nd person bath half way ran out of hot water. The floor was sticky walking on bare foot. Bad experience.
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room is comfortable and clean. But…don’t expect good view from your room
Keat Hong, 1-night romance trip
Verified Expedia guest review

6/10 Good

Room type
Booked a queen bed for the stay,but they gave me a 2 single bed room.Called to check with the counter and they insisted that I booked standard twin!Dont want argue to spoil my holiday mood.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room is very clean and the staffs are very friendly.
FONG, 1-night family trip
Verified Expedia guest review