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Hotel Complex GRINN

Photo gallery for Hotel Complex GRINN

Aerial view
Fountain
Standard Double or Twin Room in Townhouse | In-room safe, desk, iron/ironing board, free WiFi
Karaoke room
Lobby

Overview of Hotel Complex GRINN

Hotel Complex GRINN

5.0 star property
Luxury hotel in Oryol with 4 restaurants and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

27 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Kromskoe Shosse 4, Oryol, 302042
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed
  • In-room climate control (air conditioning)
  • Cable TV service

Room options

About this area

Getting around

  • Orel Station - 10 min drive

Restaurants

  • Мезонин - 5 min walk
  • Английский Паб - 3 min walk
  • Гринн Beer - 3 min walk
  • Вернисаж - 3 min drive
  • Коктейль - 4 min walk
Map

About this property

Hotel Complex GRINN

When visiting Oryol, Hotel Complex GRINN is a great choice to consider. Guests can grab a bite to eat at one of the 4 restaurants, then indulge in massages, body wraps or facials. This luxurious hotel also features a bar/lounge, a fitness centre and a sauna.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
  • Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Karaoke
  • Shopping
  • Pool table
  • Access to nearby health club

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Shopping centre on-site
  • Spa services
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately RUB 500 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of RUB 2000 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hotel Complex GRINN Oryol
Complex GRINN Oryol
Complex GRINN
Hotel Complex GRINN Hotel
Hotel Complex GRINN Oryol
Hotel Complex GRINN Hotel Oryol

Frequently asked questions

Does Hotel Complex GRINN offer free cancellation for a full refund?
Yes, Hotel Complex GRINN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Complex GRINN?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Complex GRINN?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of RUB 2000 per pet, per day.
Is parking offered on site at Hotel Complex GRINN?
Sorry, there's no on-site parking at Hotel Complex GRINN.
What are the check-in and check-out times at Hotel Complex GRINN?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Complex GRINN and nearby?
Hotel Complex GRINN has a sauna and a steam room, as well as access to a nearby health club.
Are there restaurants at or near Hotel Complex GRINN?
Yes, there are 4 on-site restaurants.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.1/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Yury, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yury, 1-night trip
Verified Hotels.com guest review

6/10 Good

This hotel fits your needs if you don't plan to stay in the downtown. It's clean, pretty good service and food but it's in tbe middle of the mall which is a bit weird
Natalia, 1-night trip
Verified Orbitz guest review

8/10 Very good

A descent hotel
ILKAM, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not more than OK!
The hotel is fine, but dont reach 5 star rating. Service is not great, very bad pillows. Although we stayed 2 people and hotel was informed we only had one set of towels bathrobe etc. Overall a very average experience.
2-night trip
Verified Hotels.com guest review

6/10 Good

Shower mixer is very bad. They charge extra even if you stay 15 mins beyond check out time. Careful
2-night trip
Verified Hotels.com guest review

8/10 Very good

Best option for Orel
Ken, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ALEXANDER, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Комфортный отель в Орле
Добираться до отеля от центра города на такси 15-20 мин. Несмотря не удаленность, проживание в отеле комфортно, и, насколько мы поняли, достойной альтернативы в Орле нет. Номер двухместный достаточно просторный, есть все необходимое (халаты, тапочки, гладильные принадлежности, сейф, чайник и пр.), кровать удобная. Завтрак вполне достойный, особенно хороши молочные продукты. Персонал доброжелательный. Отель соединяется со спа-центром и торговым центром. На территории отеля и рядом с ним есть несколько ресторанов: нам больше всего понравились Мезонин и Д.О.М, меньше всего - Фьюжн. Спа-центр очень популярен, поэтому записываться на процедуры надо сильно заранее. Мы, чтобы попасть втроем на оздоровительную программу на определенное время, записывались за две недели! В спа-центре несколько видов бань (наиболее понравились русская и финская), бассейн, джакузи, но народу довольно много (может быть, из-за новогодних каникул). Массажист Виктор был выше всяких похвал: жаль, что записаться к нему (и даже не только к нему) довольно сложно. Если бы еще раз приехали в Орел, остановились бы опять в этом отеле, записавшись сильно заранее в спа-центр.
SERGEI, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anton, 1-night trip
Verified Hotels.com guest review