Choose dates to view prices

Hotel Jaiba Mahahual

Photo gallery for Hotel Jaiba Mahahual

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Jaiba Mahahual

Hotel Jaiba Mahahual

2.5 star property
Adults-only hotel with outdoor pool, near Costa Maya Port

9.4/10 Exceptional

22 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940

Room options

About this area

Getting around

  • Airport shuttle (surcharge)


  • Pizza Papi Pasta - 14 min walk
  • Casa de Suenos - 17 min walk
  • Tipsy Turtle - 3 min drive
  • Blue Kay Beach Club - 3 min drive
  • Tropicante Ameri-Mex Grill - 4 min drive

About this property

Hotel Jaiba Mahahual

A great choice for a stay in Mahahual, Hotel Jaiba Mahahual features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool and indulge in massages. A terrace and a garden are other highlights. The comfortable beds and helpful staff get good marks from fellow travellers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms


  • Check-in time from 3 PM until 8:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited


  • Airport shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

What to do

  • Ecotours

Working away

  • Meeting rooms


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool


  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries

Stay connected

  • Laptop-friendly workspace
  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 900 (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Jaiba
Hotel Jaiba Mahahual Hotel
Hotel Jaiba Mahahual Mahahual
Hotel Jaiba Mahahual Hotel Mahahual

Frequently asked questions

Does Hotel Jaiba Mahahual offer free cancellation for a full refund?
Yes, Hotel Jaiba Mahahual does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Jaiba Mahahual?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on 19 December 2022 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Jaiba Mahahual?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Jaiba Mahahual?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at Hotel Jaiba Mahahual?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jaiba Mahahual?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Jaiba Mahahual?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Jaiba Mahahual?
You can check in from 3 PM - 8:00 PM. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 900 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Jaiba Mahahual and nearby?
On-site recreation at Hotel Jaiba Mahahual includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hotel Jaiba Mahahual?
Yes. Nearby restaurants include Pizza Papi Pasta (14-min walk), Antonio's (2 mi) and Luna De Plata (2.2 mi).
What's the area around Hotel Jaiba Mahahual like?
Hotel Jaiba Mahahual is located a short 18-minute walk from Mahahual Lighthouse. Travellers say that this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Wonderful Stay At Hotel Jaiba
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Colleen, 8-night trip
Verified guest review

10/10 Exceptional

It was great! Excellent service. Would definitely come back!!
Maria, 1-night trip
Verified guest review

10/10 Exceptional

Great personalized service. Great nature views and price
1-night romance trip
Verified Expedia guest review

8/10 Very good

Great rooms - friendly staff- be aware of the road
Great room, friendly staff, close to road
5-night romance trip
Verified guest review

10/10 Exceptional

New hotel with very friendly staff
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
Neringa, 3-night trip
Verified guest review

8/10 Very good

El lugar es bonito, a
Erika, 2-night trip
Verified guest review

6/10 Good

Desproporcionado precio-servicio
El precio es alto en relación a lo que ofrecen. Las instalaciones demasiado limitadas. La atención de las encargadas EXCELENTE. Se esmeran por la decoración y por la limpieza.
Hector, 2-night trip
Verified guest review

10/10 Exceptional

Personal muy amable, muy limpio, nos dieron un ascenso de habitación gratis, todo muy bien
Ana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy bien
Juan Carlos, 1-night trip with friends
Verified guest review

10/10 Exceptional

Tuvimos una experiencia excelente mi esposa y yo quedamos satisfechos del hotel , tienen un excelente servicio las chicas que nos atendieron fueron amables desde la llegada , recomendadisimo el hotel
Nestor francisco, 2-night trip
Verified guest review