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Hotel Jaiba Mahahual
Adults-only hotel with outdoor pool, near Mahahual Beach
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$48
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
9.6.Exceptional.17 verified Hotels.com guest reviews
Great personalized service. Great nature views and price
May 11, 2019
Great room, friendly staff, close to road
Apr 17, 2019
Official standards
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 10 smoke-free guestrooms
- Daily housekeeping
- Outdoor pool
- Rooftop terrace
- Airport shuttle
- Terrace
What’s around
- Mahahual Beach - 23 min walk
- Costa Maya Port - 28 min walk
- Mahahual Lighthouse - 18 min walk
- Maya Water Park - 26 min walk
- Dolphin Discovery - 27 min walk
- Surfinggreen - 35 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Room, Balcony, Pool View
- Standard Room, Terrace
- Standard Room
- Junior Double Room, 1 King Bed
- Premium Room, Terrace, Pool View
- Comfort Room
Location
- Mahahual Beach - 23 min walk
- Costa Maya Port - 28 min walk
- Mahahual Lighthouse - 18 min walk
What’s around
Landmarks
- Mahahual Beach - 23 min walk
- Costa Maya Port - 28 min walk
- Mahahual Lighthouse - 18 min walk
- Maya Water Park - 26 min walk
- Dolphin Discovery - 27 min walk
- Surfinggreen - 35 min walk
- Banco Chinchorro Biosphere Reserve - 5 mi / 8 km
- Sian Ka'an Biosphere Reserve - 23.1 mi / 37.2 km
- Arrecifes de Xcalak National Park - 19.6 mi / 31.6 km
Getting around
- Airport shuttle (surcharge)
At a glance
Hotel size
- This hotel has 10 rooms
Arriving/leaving
- Check-in time 3 PM-8:00 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Onsite parking limited
Other information
- Smoke-free property
- Caters to adults only
In the hotel
Things to do
- Outdoor pool
- Ecotours on site
Working away
- Meeting rooms
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Terrace
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
Sleep well
- Premium bedding
Things to enjoy
- Individually decorated
- Individually furnished
Freshen up
- Shower only
- Free toiletries
Stay connected
- Free WiFi
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
Small print
Also known as
- Hotel Jaiba Mahahual
- Hotel Jaiba Mahahual Mahahual
- Hotel Jaiba Mahahual Hotel Mahahual
- Jaiba Mahahual
- Hotel Jaiba
- Hotel Jaiba Mahahual Hotel
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 900 (subject to availability)
Airport shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Pool access available from 6:00 AM to midnight.
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property only accepts credit cards and cash for all bookings.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Jaiba Mahahual does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking. Parking spots may be limited.
- Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to midnight.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - 8:00 PM. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 900 (subject to availability). Express check-in and check-out are available.
- Yes. Nearby restaurants include Pizza Papi (14-min walk), Luna De Plata (2.2 mi), and Restaurant Maya Luna (4.2 mi).
- Yes, an airport shuttle is available.
- Onsite recreation at Hotel Jaiba Mahahual includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
9.6.Exceptional.17 verified Hotels.com guest reviews
- 10.0.Exceptional
Excellent!
It was great! Excellent service. Would definitely come back!!
Maria, 1 night trip, Sep 2, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
New hotel with very friendly staff
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
Neringa, 3 night trip, Dec 24, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Excelente
Tuvimos una experiencia excelente mi esposa y yo quedamos satisfechos del hotel , tienen un excelente servicio las chicas que nos atendieron fueron amables desde la llegada , recomendadisimo el hotel
Nestor francisco, 2 night trip, Nov 10, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Bel établissement
Très bon accueil. Jolie chambre. Nous avons été surclassé. A savoir : il faut compter 15 minutes à pied pour se rendre à la plage.
Christian, 2 night trip, Feb 15, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Un Lugar Especial en Mahahual
Fue una estancia perfecta, no hay otra palabra para describirlo. El hotel es muy bonito, siempre limpio, adecuado a lo que buscaba, cómodo y con lo necesario para pasarla rico, el internet es excelente. Las chicas en recepción son muy atentas, amables, siempre preocupadas por la comodidad y bienestar del huésped y además, puedes confiar en sus consejos sobre sitios a visitar para comer o disfrutar en Mahahual y alrededores. En general mi familia y yo quedamos muy satisfechos con el Hotel Jaiba. lo recomendamos definitivamente y creemos que es un lugar especial en esa joya que es Mahahual.
Alfonso, 5 night family trip, Jul 24, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Fue una estancia verdaderamente agradable, unas atenciones únicas, el recibimiento fue de lo mejor, quedamos muy satisfechos con el servicio. Gracias
Nessde, 2 night family trip, Apr 21, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Muy bonito hotel, cómodo y muy limpio excelente atención
1 night trip, Apr 20, 2019
Verified Expedia guest review
- 10.0.Exceptional
La calidez de la srita de la recepcion es increible. Definitivamente, me volvere a hospedar de nuevo aqui.
1 night trip, Apr 17, 2019
Verified Expedia guest review
- 10.0.Exceptional
Muy bien
Muy amable la recepcionista, nos atendieron muy bien y super limpias las áreas
Viridiana, 1 night romance trip, Mar 29, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Excelente anfitrionas Sol y Diana
alma, 1 night trip, Mar 24, 2019
Verified Hotels.com guest review