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Palma Phu Quoc Resort

Photo gallery for Palma Phu Quoc Resort

View from property
Beach
Outdoor pool
Balcony
Terrace/patio

Overview of Palma Phu Quoc Resort

Palma Phu Quoc Resort

3.5 star property
3.5-star hotel in Phu Quoc with outdoor pool and restaurant

6.6/10 Good

19 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
To 5, Tran Hung Dao, Khu Pho 7, Duong Dong, Phu Quoc, Kien Giang, 92000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • Room service
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Self-parking (surcharge)

Room options

About this area

What's nearby

  • Phu Quoc Night Market - 15 min drive
  • Phu Quoc Beach - 12 min drive
  • Shophouse Grand World - 23 min drive
  • Corona Casino - 53 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Thien Thanh Restaurant - 2 min walk
  • Lion Garden - 8 min walk
  • The Home Pizza - 3 min walk
  • Itaca Resto Lounge - 6 min walk
  • Ganesh - 6 min walk
Map

About this property

Palma Phu Quoc Resort

Palma Phu Quoc Resort is only 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours) for VND 300000 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palma Restaurant, which serves local and international cuisine and is open for breakfast and lunch. Other features include a bar/lounge, a fitness centre and a children's pool. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (VND 100000 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Languages

  • English
  • Russian
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palma Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Beach Bar – This café is located on the beach. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 150000 for adults and VND 100000 for children
  • Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs VND 100000 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Palma Phu Quoc Resort Hotel
Palma Phu Quoc Resort Phu Quoc
Palma Phu Quoc Resort Hotel Phu Quoc

Frequently asked questions

Does Palma Phu Quoc Resort offer free cancellation for a full refund?
Yes, Palma Phu Quoc Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palma Phu Quoc Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Palma Phu Quoc Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Palma Phu Quoc Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Palma Phu Quoc Resort?
Yes. Self-parking costs VND 100000 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Palma Phu Quoc Resort?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at Palma Phu Quoc Resort?
You can check in from 2:00 PM - 10:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Palma Phu Quoc Resort and nearby?
Palma Phu Quoc Resort has an outdoor pool and a fitness centre.
Are there restaurants at or near Palma Phu Quoc Resort?
Yes, Palma Restaurant offers beachfront dining and local and international cuisine.
Does Palma Phu Quoc Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Palma Phu Quoc Resort like?
Palma Phu Quoc Resort is located a short 17-minute walk from Coi Nguon Museum.

Reviews

6.6

Good

7.7/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Good

This property's main selling point is its large swimming pool, which is quite nice. Outside of that, the rooms are quite basic and the location is a bit off the main road. Our fridge didn't work and we had to get a replacement. Breakfast was very basic and busy with lots of Russian and Chinese families staying at the resort. There are likely better options with better locations for the price.
Derek, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Taxidriver had a difficulty to drive to Palma hotel since no sign and wayfinding hotel. It is inconvenience for guests since no Kleenex tissue, no hotel guide in the room ( i.e. fee charged for each time exchanging tower)
1-night family trip
Verified Expedia guest review

8/10 Very good

Average
Average hotel for the price .
5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Overall it is a nice hotel to stay. The staff were very nice. We only had breakfast and it is more designed to asian or russian customers than west. There was enough fruite and bread get have if you are not keen tradational cooked vietnamies breakfast. 10 min walk to the beach.
13-night trip
Verified Expedia guest review

8/10 Very good

Check-in process wasn't smooth due to staffs couldn't speak English, only one of them willing to try to communicate with us, the rest of them just push the responsibility to one another. Overall environment/room was quite pleasing - room & toilet can be cleaner; breakfast is disappointed - less choices, number of guests more than quantity of food provided; amazing swimming pool though! Distance to beach is a bit further than expected. P/s: pictures shown online are exactly the same in reality :)
Alvina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable place. Although it's a bit off the beach, the beautiful pool more than makes up for that. Very friendly staff, but not a lot of English so it was tough to get help on excursions. Average buffet breakfast, but a very accommodating chef was on had to whip up anything you wanted.
John, 5-night trip
Verified Expedia guest review

4/10 Fair

Hold deg unna dette stedet
Da jeg kom kl 21, så var resepsjonen helt mørkt. Det var en mann som kom bak resepsjonen og ba meg vente litt. Så gikk han... 10 minutter senere kom en dame med managerskilt og jeg sa jeg skulle sjekke inn. Ho var ikke blid og kunne verken engelsk eller vietnamesisk. Hun snakket russisk og prøvde med Google translate....til ingen nytte. Ho også sa at jeg måtte vente litt til. Da hadde det allerede tatt 20 min. 5 minutter senere kom resepsjonisten. Han fikk skikkelig kjeft av manageren rett foran meg. Helt forferdelig! Endelig fikk jeg sjekket inn, puh! Dette varvåpenbart et hotell så og si kun for russere.
Son Tung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Siisteys oli plussaa. Henkilökunta puhui huonosti englantia, mikä vaikeutti palvelua. Iso miinus altaalla olevat aurinkotuolit, joissa ei ollut pehmusteita. Allaspyyhkeet piti kuulua hintaan, mutta maksoikin 20.000 vnd. Onneksi oli omat pyyhkeet mukana.
13-night trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

6/10 Good

L’accueil est chaleureux, les personnels sont gentils. La chambre que nous avons eu au début sent mauvais odeur, il nous a changé une autre chambre, problème de serrure, encore une autre chambre mauvais odeur. L’hôtel est très en retrait par rapport à la rue principale et trop loin de marché de nuit
Vannaly, 6-night romance trip
Verified Hotels.com guest review