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Olmué Natura Lodge & Spa

Overview of Olmué Natura Lodge & Spa

Olmué Natura Lodge & Spa

3.0 star property
3-star hotel in Olmue with outdoor pool and restaurant

8.0/10 Very Good

9 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
Calle La Gruta 2681, Olmue, Valparaiso, 2330379

Room options

About this area

Restaurants

  • Otra Cozza - 11 min walk
  • Fogata Restobar - 12 min walk
  • Parador de Betty - 12 min walk
  • Secreto Del Parron - 3 min drive
  • Rucamanqui Cafeteria Y Teteria - 4 min drive

About this property

Olmué Natura Lodge & Spa

When visiting Olmue, Olmué Natura Lodge & Spa is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 8 PM
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9 AM - midnight
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • Business center
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Bike storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Yard
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Cleaning fee: USD 10 per room, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

  • Pool access available from 11 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards.

Also known as

Olmué Natura Lodge Olmue
Olmué Natura Lodge
Olmué Natura Olmue
Olmué Natura
Olmué Natura Lodge Spa
Olmué Natura Lodge & Spa Hotel
Olmué Natura Lodge & Spa Olmue
Olmué Natura Lodge & Spa Hotel Olmue

Frequently asked questions

Does Olmué Natura Lodge & Spa offer free cancellation for a full refund?
Yes, Olmué Natura Lodge & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Olmué Natura Lodge & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Olmué Natura Lodge & Spa?
Yes, there's an outdoor pool. Guests have pool access from 11 AM to 7 PM.
Are pets allowed at Olmué Natura Lodge & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Olmué Natura Lodge & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Olmué Natura Lodge & Spa?
You can check in from 3 PM - 8 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Olmué Natura Lodge & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Olmué Natura Lodge & Spa also has a garden.
Are there restaurants at or near Olmué Natura Lodge & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Otra Cozza (11-min walk), Fogata Restobar (12-min walk), and Parador de Betty (12-min walk).
Does Olmué Natura Lodge & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
Does Olmué Natura Lodge & Spa have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Olmué Natura Lodge & Spa like?
Olmué Natura Lodge & Spa is a short 13-minute walk from Plaza de los Caballos and 10 minutes' walk from Plaza de Armas de Olmue.

Reviews

8.0

Very Good

9.1/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Good

Fine, but a bit overpriced. This is a series of cabins around a lawn with a pool, gym, and massage services -- although the gym is open so few hours that it might as well not exist. If you're bringing North American or European expectations of a nature lodge, you might be disappointed. It's very much in town with lots of town noises, and there isn't much to do when strikes have closed the park. But the staff are nice and the service is good, especially the breakfasts delivered to your room.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

This place was a bit hard to find and down a dirt road. In addition they are doing construction so the area is not well marked and both myself and a friend drove down the wrobg track and had to make a precarious drive backwards. If the roads had been muddy it would have been a nightmare. On the other hand the check in and such was smooth and the staff friendly The sauna and soaking area I was told by a friend was excellent. It was hard to find but once you are there the property was nice and had nice views of the sky. In addition though we had to leave early they brought our breakfast to is ahead of time which was much appreciated. With a bit more work this would be a great hidden gem. Perhaps some additional dri ing instructions and the gate code would be helpful prior to check in.
Cong Zhi, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Do not stay here! They host major conferences and have live music till past 1 AM making it impossible to sleep. Total scam saying they are a native location - more like a giant concert venue and staff said NOTHING to prepare us - just saw a lot of people and then music started at 10pm. Marketing 100% false - don’t risk it!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nos encantó.Lo recomendamos y con seguridad volveremos .
1-night family trip
Verified Expedia guest review

8/10 Very Good

Mariana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindo lugar
El lugar es muy acogedor y tranquilo para pasar unos dias de descanso en contacto con la naturaleza.
Romina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

solo un detalle
Justo lo que buscábamos, descanso un buen ambiente, limpio y buena atención.... lo mejor: la fogata... lo peor muchos niños, no tengo nada contra ellos, pero cuando uno busca silencio, tranquilidad y espera ir a un spa, efectivamente busca sobre todo tranquilidad, lo que muchas veces no se logra con los gritos de ellos....
Sandra Guajardo, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Buenos servicios, agradable y familiar
Quedamos conformes con todo. El servicio de masajes fue muy bueno. Las instalaciones impecables. La piscina exterior podría haber estado más limpia.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

guillermo, 1-night business trip
Verified Hotels.com guest review