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All properties in Memphis, Tennessee, United States of America

Hilton Garden Inn Memphis Downtown TN

3-star hotel with indoor pool, near FedEx Forum

  • Free WiFi
From
$152

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  • Room, 2 Queen Beds, Accessible (Hearing) - Living Area
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201 Union Avenue, Memphis, 38103, TN, United States of America
9.0.Superb.
  • Our one night stay was excellent. The staff were friendly. The room was clean and…

    Jan 2, 2022

  • Staff should wear masks.

    Dec 22, 2021

See all 444 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 150 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Microwave
    • Refrigerator
    • Private bathroom
    • Television

    What’s around

    • In Downtown Memphis
    • Mississippi River - 1 min walk
    • AutoZone Park - 1 min walk
    • FedEx Forum - 7 min walk
    • Beale Street - 7 min walk
    • Orpheum Theatre - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Deluxe Room, 1 King Bed with Sofa bed
    • Deluxe Room, 1 King Bed with Sofa bed, Accessible, Bathtub
    • King Suite, 1 Bedroom, Accessible (Roll-In Shower, Mobility & Hearing) with Sofabed
    • Suite, 1 Bedroom (King with Sofabed)
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 2 Queen Beds
    • Deluxe Room, 2 Queen Beds, Non Smoking
    • Deluxe Room, 2 Queen Beds, Accessible, Bathtub
    • Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible (3x3 Shower)
    • Room, 2 Queen Beds, Accessible (Hearing)
    • Room, 1 King Bed
    • Room, 1 King Bed (Drinks & Snacks)
    • Room, 2 Queen Beds (Drinks & Snacks)

    What’s around

    Landmarks

    • In Downtown Memphis
    • Mississippi River - 1 min walk
    • AutoZone Park - 1 min walk
    • FedEx Forum - 7 min walk
    • Beale Street - 7 min walk
    • Orpheum Theatre - 8 min walk
    • Beale Street Landing - 14 min walk
    • National Civil Rights Museum at the Lorraine Motel - 17 min walk
    • Bass Pro Shops at the Pyramid - 24 min walk
    • Memphis Music Hall of Fame - 3 min walk
    • The Cotton Museum at the Memphis Cotton Exchange - 5 min walk

    Getting around

    • Memphis International Airport (MEM) - 14 min drive
    • Memphis Central Station - 21 min walk
    Profile: Downtown Memphis

    Profile: Downtown Memphis

    The hot spot of Downtown Memphis is a center for businesses and entertainment options such as the blues clubs on Beale Street. Residential areas keep growing as stylish homes line the bluffs near the riverfront. You�ll always feel a vibrant energy when you visit downtown.

    One popular downtown site is Sun Studio. Elvis Presley, B.B. King, and Johnny Cash all started their careers at the legendary recording studio. When you tour this destination, you can hear clips from recording sessions and see the microphones used by the legendary singers.

    map
    See on map
    201 Union Avenue, Memphis, 38103, TN, United States of America

    At a glance

    Hotel size

    • This hotel has 150 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11:00 AM
    • Express check-in

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed*

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Secured uncovered onsite valet parking (USD 28.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Indoor pool
    • Fitness facilities

    Working away

    • Number of meeting rooms - 2

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible pool
    • Wheelchair-accessible on-site restaurant
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 49-inch LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.

    The Greyhound - Onsite cocktail bar. Open daily.

    Fees & policies

    Optional extras

    • To-go breakfast is offered for an extra charge of USD 10.00 for adults and USD 10.00 for children (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 30.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Uncovered valet parking costs USD 28.00 per night with in/out privileges

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 11:00 AM to 8:00 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Hilton Garden Inn Memphis Downtown TN Hotel
    • Hilton Garn Inn Memphis TN
    • Hilton Memphis Tn Memphis
    • Hilton Garden Inn Memphis Downtown TN Hotel
    • Hilton Garden Inn Memphis Downtown TN Memphis
    • Hilton Garden Inn Memphis Downtown TN Hotel Memphis

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn Memphis Downtown TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 28.00 per night.
    • Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
    • Yes, pets are welcome. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Seasons . The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include KookyCanuck (4-min walk), Texas de Brazil (4-min walk), and McEwen's on Monroe (4-min walk).
    • No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
    • Hilton Garden Inn Memphis Downtown TN has an indoor pool and a fitness center.
    9.0.Superb.
    • 10.0.Exceptional

      Great

      1 night trip, Dec 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Birthday trip

      It was great. It was my birthday and the clerk gave me a free drink and the staff gave me a free breakfast one day. Everyone was great.

      bryce, 2 night trip, Nov 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful Hotel

      Absolutely beautiful. Great security, have to use your key card to use elevator. Withing walking distance to many restaurants and Beale Street.

      David, 1 night family trip, Nov 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The valet was convenient and efficient. The lady at the counter of the valet was so helpful.

      2 night trip, Nov 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great property. The only downfall is the bathroom doors. Barn sliding door that doesn't really close. Great location and super nice valet people.

      Linda, 2 night family trip, Nov 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great!

      Joshua, 1 night trip, Nov 20, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Not what I expect from Hilton

      Fast efficient friendly check-in. Clean decent sized room. Convenient location. Check out also fast, friendly, and efficient. Went downstairs for the breakfast (served buffet style) and after seeing the condition of the eggs, decided to pass. There was just a little more than an hour left for breakfast and I guess they were probably trying to get by without putting out fresh eggs. Went back to the room to get our bags, sent text to the valet for our car and went downstairs to check out. After checking out, went over by the valet stand in the lobby to wait for the car to be brought around. Became quickly clear there was a problem. They wanted to know what my keychain looked like. No keychain, just a key fob with nothing else. After about 30 minutes, my wife was the one to finally find it inside the valet cabinet. No apology, no refund (even partial) for horrible service.

      Lawrence, 1 night trip, Nov 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Anniversary Trip!

      It was a great stay! Location is great. Just keep in mind that it’s valet parking and is an extra charge. ($28)

      Travis, 1 night trip, Nov 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      My recent stay

      I would like to say that everything was perfect. This a great place to stay. It is within walking distance of FedEx forum and plenty of great restaurants

      Shedrick, 1 night family trip, Nov 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Small surrounding neat compact

      Nazia, 1 night family trip, Oct 6, 2021

      Verified Expedia guest review

    See all 444 reviews