SureStay Hotel by Best Western Kemptville

Photo gallery for SureStay Hotel by Best Western Kemptville

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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Overview of SureStay Hotel by Best Western Kemptville

SureStay Hotel by Best Western Kemptville

2.5-star property
No-frills hotel in Kemptville

7.6/10 Good

217 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Air conditioning
Map
4022 County Road 43, North Grenville, ON, K0G 1J0
Main amenities
  • Daily housekeeping
  • Business centre
  • 24-hour front desk
  • Vending machine
  • Self-serve laundry
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Carleton University - 36 min drive
  • Canadian Tire Centre - 35 min drive

Getting around

  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 34 min drive
  • Ottawa International Airport (YOW) - 35 min drive

Restaurants

  • Sam's Pizzeria - 3 min drive
  • Gabriel Pizza - 4 min drive
  • Hard Stones Grill - 4 min drive
  • Capilano Pizzeria - 4 min drive
  • Fat Les's Chip Stand - 4 min drive

About this property

SureStay Hotel by Best Western Kemptville

Hotel in the business district, revitalised in 2019
Take advantage of free continental breakfast, laundry facilities and a business centre at SureStay Hotel by Best Western Kemptville. Stay connected with free WiFi in public areas.
Other perks include:
  • Free self-parking
  • A vending machine, express check-out and a 24-hour front desk
  • Access to a nearby health club
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guest rooms at SureStay Hotel by Best Western Kemptville feature comforts, such as premium bedding and Laptop workspace, as well as amenities, such as Desk chair and climate-controlled air conditioning. Guests reviews give good marks for the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 50-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM until 1:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1980

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CAD 0 per stay (rates may vary)

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 100 per stay
  • Pets are allowed for an extra charge of CAD 20 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

Frequently asked questions

Does SureStay Hotel by Best Western Kemptville offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Kemptville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Kemptville?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Kemptville on 2 November 2022 start from €108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Kemptville?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Hotel by Best Western Kemptville?
Yes, dogs are welcome. There's a charge of CAD 20 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Kemptville?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Kemptville?
You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at SureStay Hotel by Best Western Kemptville and nearby?
During the winter, enjoy nearby recreation such as sledging and snow tubing, and return when the snow melts for cycling and hiking. SureStay Hotel by Best Western Kemptville also has access to a nearby health club.
Are there restaurants at or near SureStay Hotel by Best Western Kemptville?
Yes. Nearby restaurants include Gabriel Pizza (2 mi), Hard Stones Grill (2.1 mi) and Capilano Pizzeria (2.1 mi).
Does SureStay Hotel by Best Western Kemptville have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and modern room. Refurbished 3 years ago. Professional, efficient staff. Housekeeping daily. Variety of choices at the continental breakfast. Would definitely recommend and return.
Miriam, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hugh, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not pet friendly!
I booked on line - website stated "pet friendly". I arrived with 2 cats but was told at reception cats not allowed. I left. Very upset as long drive moving between 2 homes
Leith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was okay Very small Bathroom is tiny.
Colin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed it. Room is same as you can get in Any 5 star hotel. I am wondering why it has low rating? It’s excellent
Amandeep, 1-night trip
Verified Expedia guest review

8/10 Very good

Was older but nice and clean would stayed again
Rebecca, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean
Thomas, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Room was quite small, less, than 12 feet wide. Only one chair at the desk. TV remote very complicated to use. Included breakfast was not very good
Philip, 2-night family trip
Verified Expedia guest review