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Hotel Karmel

Photo gallery for Hotel Karmel

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Double Room, 1 King Bed, Accessible | Terrace/patio

Overview of Hotel Karmel

Hotel Karmel

3.5 star property
Art Deco hotel in Melgar with 2 bars/lounges and outdoor pool

7.4/10 Good

18 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
calle 5 No. 26-30, Melgar, Tolima, 734001
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Pool bar
  • Room service
  • Conference centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children's pool
  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Terrace
  • Garden

Room options

About this area

What's nearby

  • Heart of Melgar


  • Kokorico - 2 min walk
  • Tolipan - 3 min walk
  • Parador 24 horas - 3 min walk
  • Vegetariano - 4 min walk
  • El buen sabor - 5 min walk

About this property

Hotel Karmel

Take in the views from the rooftop terrace when you stay at Hotel Karmel. Guests can indulge in deep-tissue massages, facials or body scrubs, and grab a bite to eat at Karmel, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include 2 bars/lounges, an outdoor pool and a poolside bar.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)


Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 4 floors


  • Check-in time from 1:30 PM until 2 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 8 AM–10 AM on weekdays and 7 AM–10 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Conference centre


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool


  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

What to enjoy

  • Balcony
  • Garden
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe

Special features


Karmel – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Hotel Karmel Hotel
Hotel Karmel Melgar
Hotel Karmel Hotel Melgar

Frequently asked questions

Does Hotel Karmel offer free cancellation for a full refund?
Yes, Hotel Karmel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Karmel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Karmel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Karmel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Karmel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Karmel?
You can check in from 1:30 PM - 2 PM. Check-out time is 1 PM. Contactless social distancing is available.
What is there to do at Hotel Karmel and nearby?
Hotel Karmel has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Karmel?
Yes, Karmel offers local and international cuisine. Nearby restaurants include Vegetariano (4-min walk), El buen sabor (5-min walk) and El corral (5-min walk).
Does Hotel Karmel have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Hotel Karmel like?
Hotel Karmel is in the heart of Melgar, a short 1-minute walk from San Francisco de Asis Church.

Overall score and ratings






Staff & service


Property conditions & facilities



6/10 Good

The hotel looks new and very comfortable. However, they don’t have a bartender on not busy season. 2 nice bars but no bartenders. Specially if you are at the swimming pool and you want to get any drink.
Fernando, 2-night romance trip
Verified guest review

6/10 Good

No reservarl por la pagina de
El hotel Karmel no reconoce las reservas que se hacen por la plataforma, no aseguran la reserva, argumentan que no es una pagina oficial para reservar con ellos, igual la reserva no genera ningun codigo.
MARTHA ISABEL, 1-night trip
Verified guest review

10/10 Exceptional

Felicidades 🎈
Excelente atención,quedamos muy contentos el personal con una ecxelente calidad humana ,el lugar muy agradable muy limpio muy bien organizado mil y mil gracias Dios continue bendiciendo🙌
Lydia, 1-night trip
Verified guest review

6/10 Good

El hotel cómodo , limpio , muy bonito !! Excelente ubicación , cerca a todo y de todo!! Lo único que recomendaría sería un poco más de amabilidad por parte de las personas que atienden en la recepción …
Nohora, 2-night family trip
Verified guest review

4/10 Fair

Mauricio, 1-night trip
Verified guest review

4/10 Fair

Por el precio pudiera ser mejor . La ubicacion no permite descandar hay muchonruidonexterno . Uds como pagina que promociona debwrian cerciorarse de lo que se ofrece por que uno se engaña .
Melvin Oswaldo, 3-night family trip
Verified guest review

8/10 Very good

Cómodo y bonito el lugar
Luis, 1-night trip
Verified guest review

10/10 Exceptional

Buena atención, comodidad y buen desayuno
Nestor A, 1-night trip
Verified guest review

8/10 Very good

Buenos coctails, habitaciones cómodas,comida muy buena
3-night family trip
Verified Expedia guest review

8/10 Very good

Buenas habitaciones... pero no más positivo
Fue bueno... aunque no funcionó la nevera y la caja fuerte en la habitación. El desayuno es muy chiquita... un huevo, un pan una fruta un café y un jugo.... no más 😕
Thomas, 2-night romance trip
Verified guest review