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Room options

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, blackout drapes

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, blackout drapes

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, blackout drapes

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is in a car-free zone and can be reached only by foot.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 42-inch LED TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

4 star is a scam
I am sure is not a 4 star hotel despite the room size and also the toilet size, not just that toilet mirror is broken, room lack of table, no kettle provided unless asked and etc
Ting Keat, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience - DO NOT RECOMMEND!
When my family and I first arrived at the hotel the front door didn't open, we kept ringing the door bell and knocking but no answer - even a cleaner went to the reception, saw us and ignored. After 20 minutes someone was coming in and had the access card so we went in and to our surprise there was a receptionist in the office next to the front door which felt like she was ignoring us and we were told that the door bell doesn't work. When check-in, we were told that we had to pay the city tax which is normal but they wanted around 40 euros more than we were told by Hotels.com and I wanted some explanation why the amount was so much more and the receptionist and general manager seemed to be getting annoyed and kept referring to a printed paper they had with a new tax law in Florence and the general manager said "if you don't want to pay is fine, we will contact the city council and they will fine you" - she was really rude and unprofessional. After all of this, we were told that the rooms were ready and we could go up and to our surprise only 1 rooms was ready ish (as I could do a better cleaning job) so we had to wait in front of the room while they quickly put some bedsheets, towels and toilet paper. The entire hotel including the rooms were badly cleaned, breakfast was horrible. The pictures on the site made it seem like there was a balcony on the rooms but that is not true the balcony is where breakfast is served. This hotel should be 1 star or 2 max. Stay away!!!
Tiago, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great place in a wonderful city
This is a convenient place from which to enjoy Firenze, which is a very walkable city. There are so many good places to eat and shop, and lots of places to take great pictures, all within a short walk. I took in a couple concerts that I really enjoyed. The room is quite small but that is to be expected in Italy it seems. I had a little difficulty streaming with my tablet, but I found if I put my phone in the bathroom I could watch the NBA that way. I have to admit I enjoyed my week here even though I don't really like big tourist crowds (and the crowds are here in Firenze for sure!).
James, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Thomas, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Second time staying at the property. Convenient location. Near the train station. Easy check in/out.
Nanette, 5-night trip
Verified Ebookers guest review

10/10 Exceptional

Even we are going to leave the hotel at 3am they prepared a breakfast box. They helped us with looking for a safety taxi.
Johann, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Near the leather market and Florence Central Market, museums and cathedrals. This is a no frills hotel. The breakfast consisted of canned fruit and day old bread and pastries. The staff has no training in hospitality, nor experience in the hotel industry. It’s like staying in a hostel. Additionally, I had to purchase my own soap and shampoo because they wouldn’t refill the container. I was very unsatisfied with the hotel.
Debra, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel is clean and location is very close to public transportation and walking distance to many places.
Jasmine, 2-night trip
Verified Expedia guest review

8/10 Very Good

Convenient location to get to the train station. Only stayed two nights so was good for a bed for the night, nothing flash but did the job.
Paris, 2-night romance trip
Verified Expedia guest review

2/10 Poor

No variety of food. The aircon is not working. Bed is too small. Bathroom flooding everytime we shower. Ambiance no good.
Marven, 7-night family trip
Verified Expedia guest review

General property information

Travelers Say
"There was a problem with the air conditioning that was resolved right away by the front desk person."
Reasons to Book
Spacious Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
10:00 AM