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All properties in Hoi An, Vietnam
All properties in Hoi An, Vietnam

Gem Riverside Hotel Hoi An, Hoi An

4-star4 stars
14, Luong Nhu Bich Street, Hoi An, Quang Nam, Vietnam

4-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 308 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Fantastic the only negative was noise along veranda and above Jul 15, 2019
  • This is a newly opened hotel (I believe January 2019)! I was impressed from the moment I…May 18, 2019

Gem Riverside Hotel Hoi An, Hoi An

from $43
  • Superior Double Room, City View, Corner
  • Deluxe Double or Twin Room, Balcony, River View
  • Family Quadruple Room, 2 Queen Beds, Bathtub
  • Junior Suite, Connecting Rooms, River View
  • Junior Suite, Balcony, River View
  • Deluxe Room, 1 Queen Bed, Pool View, Ground Floor
  • Deluxe Room, 2 Bedrooms, Connecting Rooms, River View
  • Family Room, Pool View, Ground Floor

What’s around Gem Riverside Hotel Hoi An, Hoi An

Landmarks

  • Hoi An Ancient Town - 10 min walk
  • Quan Cong Temple - 11 min walk
  • Tan Ky House - 15 min walk
  • Chua Cau - 18 min walk
  • Hoi An Market - 11 min walk
  • Riverside Hoi An - 14 min walk
  • Hoi An Night Market - 18 min walk
  • Hoi An Cloth Market - 9 min walk

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 29 min drive
  • Da Nang Station - 30 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
  • Microwave in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Free bicycles on site
  • Scooter/moped rentals on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Gem Riverside Hotel Hoi An, Hoi An’s small print

Also known as

  • Gem Riverside Hotel Hoi Hoi An
  • Gem Riverside Hotel Hoi
  • Gem Riverside Hoi Hoi An
  • Gem Riverside Hoi

Policies

Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • Pool access available from 7 AM to 9:00 PM.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Optional extras

    Onsite credit card charges are subject to an extra charge of 3 percent

    Buffet breakfast is offered for an extra charge of VND 2 for adults and VND 150000 for children (approximately)

    Airport shuttle service is offered for an extra charge of VND 2 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.4 From 210 reviews

    Exceptional 10.0
    It was a wonderful experience. Upon arrival, the bell boy came to help me with my luggage. I was upgrade to a bigger room on the 4th floor. The lobby was beautiful and the pool was pristine. I got a lot of tips on where to go and what to do. The hotel is about 10 minute walk from old town, I don't even need to get Grab. The only thing was that the spa was not very impressive as the main manicurist was off during my stay. I was also charged 3% credit card fee for using my credit card. I understand they are small business, but somehow it really feels like they nickle and dime me.
    Judy, us1 night trip
    Exceptional 10.0
    Great hotel, clean and comfortable and staff was amazing. They were very helpful with trip recommendations as well, hooked us up with a fantastic motorbike tour to Hue
    April, usTrip with friends
    Exceptional 10.0
    Everything was great
    Good hotel on a quiet street close to the busy downtown. Hoi An is so noisy with bikes, motorbikes, cars, and taxis, and they love beeping their horns. This hotel is on a quiet street, and I could not imagine listening to horns all day. It is that bad.The rooms are like new with plenty of space.
    ronald, us1 night trip
    Exceptional 10.0
    Excellent place
    We visited Hoi An with friends and stayed at Gem Riverside for 3 nights. We were given room with balcony on top floor (very peaceful) and the room overlooked beautiful swimming pool. The rooms were spacious and clean. The staff were friendly and explained to us everything in detail: where to eat, what to see. The breakfast was good, they took time to prepare some of the dishes according to our dietary requirements.The hotel also provides free bikes (please book them in advance). Overall, excellent place and will come back again!
    srividya, us3 night trip with friends
    Exceptional 10.0
    Fantastic deserves 5 star
    This is a fantastic little boutique hotel where they learn your name and genuinely care about your stay and general well being. We are a family of four and stayed 4 nights, could of stayed longer! We had a ground floor room with a bathroom in an open private courtyard, was reallt nice - bonus here you get two showers and its huge! Walk out oyr door straight into the pool, pool is nice and warm, just the way i like it! Breakie was good - all that you needed. Walk into town is 10 minutes and at the moment it is soooooo hot here, its unbelievable- so download grab (uber) and get a ride, save all the walking for in town.overall a fantastic stay and would highly recommend this hotel. We have moved out to premium sunrise and its just not the same, 15-20mins to get into town and the service isnt fantastic!
    Anna, auFamily trip

    Gem Riverside Hotel Hoi An, Hoi An

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