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Hard Rock Hotel London, London

4.5-star4.5 stars
Great Cumberland Pl, Marylebone, London, England, W1H 7DL, United Kingdom

Luxury hotel with restaurant, near Oxford Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 256 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • This was by far the worst hotel I’ve stayed in. The first room was so dirty and the…Aug 7, 2019
  • the checkin was chaos, queue, then took 1 hour from getting a key to getting access to…Jul 24, 2019

Hard Rock Hotel London, London

from $214
  • Superior Room, 1 Single Bed
  • Room, 1 Queen Bed (Rock Royalty)
  • Royal Room, 1 King Bed (Rock Royalty)
  • Junior Suite, 1 King Bed (Rock Royalty)
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Twin Beds (Gold)
  • Deluxe Room, 2 Queen Beds (Gold)
  • Deluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed, Accessible (Gold)

What’s around Hard Rock Hotel London, London

Landmarks

  • In London City Centre
  • Oxford Street - 1 min walk
  • Marble Arch - 1 min walk
  • Park Lane - 1 min walk
  • Hyde Park - 3 min walk
  • Baker Street - 4 min walk
  • Kensington Gardens - 15 min walk
  • Piccadilly - 16 min walk

Getting around

  • London (LCY-London City) - 23 min drive
  • London (LHR-Heathrow) - 37 min drive
  • London (LTN-Luton) - 39 min drive
  • London (SEN-Southend) - 60 min drive
  • London (STN-Stansted) - 71 min drive
  • London (LGW-Gatwick) - 84 min drive
  • London Marylebone Station - 13 min walk
  • London Paddington Station - 18 min walk
  • London Victoria Rail Station - 29 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Edgware Road Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 900 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Hard Rock Cafe - This restaurant specializes in American cuisine. Reservations are required.

Lobby Bar - Onsite lobby lounge. Open daily.

Hard Rock Hotel London, London’s small print

Also known as

  • Hard Rock London

Optional extras

Buffet breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 183 reviews

Very Good 8.0
Good
Yehia, us2 night family trip
Fair 4.0
Horrible service.
From start to the end utter chaos. When we got there in the evening for checkin the lady at the counter told me while I had a booking she did not have a room. After one hour of trying different things on her computer she offered a smaller room which I refused. Then after some time she finally told me I would get an upgrade but would need to wait an hour for the room to be ready. After waiting inside the room the phone wire was broken. ( has to go to reception for everything - took them almost a day to fix a wire). WiFi was terrible. Lobby is extrememly noisy. The overall service standard was low specially at the reception. They all treat you as if they are doing us a favour by being there. Wouldn’t recommend this to anyone honestly.
Usama, us8 night family trip
Very Good 8.0
Too busy?
Hotel is at a great location just around the corner from the Marble Arch Tube Stop (Central Line). Was very busy. I called multiple times for room service/front desk but never got an answer. In person, the front desk apologized and was great. Otherwise great stay!
Tanya, usBusiness trip
Very Good 8.0
The hotel was busy but really great. The staff were outstanding.
Richard, usFamily trip
Poor 2.0
Avoid at all cost
Worst hotel we have ever experienced. the room was not as described. the air conditionings did not work. I called them at least a dozen times to fix. I was given every excuse in the book, even told "they will be there in ten minutes" The room was so warm we could not sleep and it ruined all our plans. I am trying to get a partial refund but hotels.com is not easy to work with.
joe, usFamily trip

Hard Rock Hotel London, London

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