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Kumara Serenoa by Lopesan Hotels

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Suite | Terrace/patio

Overview of Kumara Serenoa by Lopesan Hotels

UNESCO Sustainable Travel Pledge

Kumara Serenoa by Lopesan Hotels

4.0 star property
4-star hotel in Campo Internacional Maspalomas with 3 outdoor pools and restaurant

8.8/10 Fabulous

152 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $193
Price available on 2/23/2023
Map
Touroperador fritidsresor 4, San Bartolome de Tirajana, Gran Canaria, 35100

Room options

About this area

What's nearby

  • In Campo Internacional Maspalomas
  • Maspalomas Dunes - 7 min drive
  • Maspalomas Lighthouse - 6 min drive
  • Yumbo Shopping Center - 21 min drive
  • Puerto Rico Beach - 19 min drive
  • Amadores Beach - 19 min drive
  • Playa del Cura - 19 min drive
  • Lago Taurito Water Park - 22 min drive
  • Mogán Beach - 24 min drive
  • Mogan Port - 25 min drive

Getting around

  • Gran Canaria Airport (LPA) - 23 min drive

Restaurants

  • Dayana - 5 min drive
  • Bar Tapas Too' Rico - 5 min drive
  • Ristorante Il Sapore Italiano Da Savino - 5 min drive
  • País Divino - 5 min drive
  • Restaurante Reno - 5 min drive

About this property

Kumara Serenoa by Lopesan Hotels

When visiting San Bartolome de Tirajana, Kumara Serenoa by Lopesan Hotels is a great choice to consider. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Palmera Buffet, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a poolside bar, a fitness center, and a children's pool.

All inclusive

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 164 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • Concerts/live shows
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Hand-held showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Palmera Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; contactless room service is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolome de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels offer free cancellation for a full refund?
Yes, Kumara Serenoa by Lopesan Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kumara Serenoa by Lopesan Hotels?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Kumara Serenoa by Lopesan Hotels on Feb 23, 2023 start from $193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kumara Serenoa by Lopesan Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Kumara Serenoa by Lopesan Hotels?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Kumara Serenoa by Lopesan Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kumara Serenoa by Lopesan Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at Kumara Serenoa by Lopesan Hotels?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Kumara Serenoa by Lopesan Hotels and nearby?
Kumara Serenoa by Lopesan Hotels has 3 outdoor pools and a fitness center, as well as a garden.
Are there restaurants at or near Kumara Serenoa by Lopesan Hotels?
Yes, there's an onsite restaurant, Palmera Buffet. Nearby restaurants include Windsor Garden (2.2 mi), El Poncho (2.2 mi), and Rías Bajas (2.3 mi).
Does Kumara Serenoa by Lopesan Hotels have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Kumara Serenoa by Lopesan Hotels like?
Kumara Serenoa by Lopesan Hotels is a short 18-minute walk from Maspalomas Golf Course and 19 minutes' walk from Holiday World Maspalomas.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Craig, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Michael Joseph, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Nien-Chen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Dhruven, 5-night family trip
Verified Expedia guest review

2/10 Poor

Broken A/C
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great family hotel , plan your travel
the stay was great - nice pool, entertainment, reception staff really helpful Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!) You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places There’s an excellent shuttle bus a few times a day to two local beaches though Take your own nespresso pods as very expensive to buy from hotel Otherwise great !
Raminder, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Just a bit too far from the beach although a bus is provided.
Kirsty, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff very efficient and looking after all guests needs. Hotel rooms spotless daily cleaning service. Second stay in hotel within 6 months hope to return later in year.
Neil, 14-night trip
Verified Expedia guest review