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All properties in Gatlinburg, Tennessee, United States of America

River Terrace Resort & Convention Center, Gatlinburg

2.5-star2.5 stars
240 River Road, Gatlinburg, TN, 37738, United States of America

Resort with outdoor pool, near Ripley's Aquarium of the Smokies
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,067 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Breakfast
Breakfast can be improved
Vibe
Vibe is not too good

River Terrace Resort & Convention Center, Gatlinburg

from $79
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, River View
  • Room, 2 Queen Beds, River View

What’s around River Terrace Resort & Convention Center, Gatlinburg

Landmarks

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Gatlinburg Sky Lift - 7 min walk
  • Gatlinburg Space Needle - 8 min walk
  • Gatlinburg Convention Center - 13 min walk
  • Great Smoky Mountains National Park - 17 min walk
  • Ripley's Believe It Or Not Museum - 7 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Smoky Mountain Brewery - 13 min walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 69 min drive

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms

Arriving/leaving

  • Check-in time starts at 04:00 PM
  • Express check-out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • 1 per room (up to 60 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Things to do
  • Outdoor pool
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • Business center
  • Conference center
Services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 7

In the room

Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

River Terrace Resort & Convention Center, Gatlinburg’s small print

Also known as

  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center

Policies

Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 50.00 per stay

Pet deposit: USD 100.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 170 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 1,039 reviews

Exceptional 10.0
Anniversary.
Perfect location to enjoy all Gatlinburg has to offer. And great staff.
Richard, us2 night romance trip
Very Good 8.0
It could be great
Nice location, beautiful view of the river. Room was huge and beds were great. Needs some updating, carpet torn, locks on doors were loose, sink broken, decor was mismatched and in need of paint.
Lr, us2 night family trip
Fair 4.0
Great location, old dated hotel.
The hotel is old. Worn and outdated. The staff were nice and accommodating. The rooms are in need of a complete overhaul. The location is absolutely great. Right in the middle of Gatlinburg and walking distance to everything.
STEPHANIE, us3 night family trip
Poor 2.0
BED BUGS
This hotel room was disgusting. I booked it not expecting amenities but it was not only decrepit but absolutely filthy. The carpet looked to be from the 70's and the floor was littered with dog hair and wet. I booked a king bed but was given room with two queens, nbd. I woke three hours after settling in and was absolutely covered with bed bug bites. I checked at the headboard and killed several bed bugs. I went to the concierge to complain and they just gave me a new room. The parking attendant at the hotel is also going to try to sell you a time share when all you want is your parking pass so you can go to your room. Worst hotel stay of my life. Spent the entire next day in a laundromat trying to sanitize my luggage and laundry.
William, us2 night romance trip
Exceptional 10.0
Convenient and clean
Had a nice stay staff was friendly room was clean. Was a little outdated and parking was tight. But we will definitely stay here again.
Amber, us1 night romance trip

River Terrace Resort & Convention Center, Gatlinburg

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