River Terrace Resort & Convention Center

Photo gallery for River Terrace Resort & Convention Center

Primary image
Outdoor pool
Outdoor pool
Balcony
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of River Terrace Resort & Convention Center

River Terrace Resort & Convention Center

3.5 star property
3.5-star resort with outdoor pool, near Ripley's Aquarium of the Smokies

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
The price is $114
Price available on 8/21/2022
Map
240 River Road, Gatlinburg, TN, 37738
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Concierge services
  • Gift shops/newsstands
Feel at home
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service
  • Free self parking
  • Outdoor swimming pools
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Great Smoky Mountains National Park - 17 min walk
  • Anakeesta - 1 min drive
  • Gatlinburg SkyLift Park - 1 min drive
  • Gatlinburg Space Needle - 4 min drive
  • Gatlinburg Convention Center - 5 min drive
  • Great Smoky Mountains National Park Headquarters - 12 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 13 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • LeConte Center At Pigeon Forge - 17 min drive
  • Island at Pigeon Forge - 17 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

About this property

River Terrace Resort & Convention Center

At River Terrace Resort & Convention Center, you'll be within a 10-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this resort is within a short drive of Great Smoky Mountains National Park Headquarters. Fellow travelers say good things about the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 205 units

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 60 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 7 buildings/towers
  • Picnic area
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hydromassage showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accomodation, per stay

Optional extras

  • Breakfast costs between USD 10 and USD 50 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from March 9 2022 to December 31 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.7/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

james, 3-night family trip
Verified Hotels.com guest review

6/10 Good

No daily room service. Had to request towels.
Pamela, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful Stream
It was a very nice stay. My room was overlooking the stream. The hotel is near everything, stores, food, attractions.
Carie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roelof, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
Front desk was helpful and pleasant! The room itself could use updating! Especially the bathroom! Tub was stained, there was hair in the sink from shaving left from previous customer, and other sink was stained! Needless to say…I didn’t shower! It was just a one night stay.
Kristie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location. Towel racks and hooks would help make room more accommodating.
Jayne, 2-night romance trip
Verified Expedia guest review

6/10 Good

Staff was good to work with and quickly responded to any need. The room was old, sink was cracking, shower faucet didn’t work and fireplace in room would start and when they fixed it, it wouldn’t turn off. The room wasn’t dirty per day, but was old dirt from years of ware and tare. If you stay there, request an updated room. Great location as well.
Kelly, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet, relax, great personal and the River view is amazing
Fabio, 2-night family trip
Verified Expedia guest review

8/10 Very Good

darrell, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay !
I loved the room right on the River with a awesome balcony. The room was very large .
Darlene, 6-night family trip
Verified Hotels.com guest review