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Tru by Hilton Richmond

Property class: 2.5
Richmond hotel in shopping district

Choose dates to view prices

Tru by Hilton Richmond, in the heart of a shopping district, invites you to take advantage of free breakfast on-the-go and stay connected with WiFi. Work out at the gym or get productive at the business center; guests rave about this hotel's overall condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (5)

  • Weekly housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
  • Bathrobes
  • Limited housekeeping
$141 nightly
The total price is $155
Apr 21 - Apr 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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The price is $109
Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

Map
1020 Amberly Way, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 6 min walk - 0.5 km
  • Cinemark At Richmond Centre - 9 min walk - 0.8 km
  • Eastern Kentucky University - 2 min drive - 1.8 km
  • Richmond Peddler's Mall - 2 min drive - 1.8 km
  • EKU Center for the Arts - 3 min drive - 2.5 km

Getting around

  • Blue Grass Airport (LEX) - 44 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Circle K - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬14 min walk
  • ‪Rally's - ‬3 min drive

About this property

Tru by Hilton Richmond

Enjoy your visit to Richmond with a stay at Tru by Hilton Richmond. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Built in 2018
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Weekly housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Frequently asked questions

Does Tru by Hilton Richmond offer free cancellation for a full refund?

Yes, Tru by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tru by Hilton Richmond?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Richmond?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Richmond?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Tru by Hilton Richmond and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Tru by Hilton Richmond like?

Tru by Hilton Richmond is a short 10-minute walk from Richmond Centre Mall and 11 minutes' walk from Cinemark At Richmond Centre.

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Reviews

Tru by Hilton Richmond Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, and very good by multiple guests. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Food
Bathroom
Lobby
Microwave
Refrigerator
Restaurant

Reviews

Verified

10/10 Exceptional

Good staff. Clean facility
Edward, 1-night trip
Verified

4/10 Fair

Over priced there was a lot of construction and a strong sewage smell in the whole building.
Kathy, 1-night trip
Verified

8/10 Very good

enjoyed everything about the hotel
Pixie, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Nice clean lobby & rooms. Would stay here again when I am in the area.
Mike, 1-night trip
Verified

10/10 Exceptional

Room is great, check in very quick.
Kevin, 1-night trip
Verified

10/10 Exceptional

Clean, roomy, convenient!
Kathryn, 1-night trip
Verified

10/10 Exceptional

nice hotel, staff was kind to my dog and understanding about him barking for few minutes after i left him in the room.
Brian, 2-night trip
Verified

10/10 Exceptional

Was a nice quiet stay with plenty of family oriented options around for food and entertainment.
Deann, 1-night trip
Verified

10/10 Exceptional

it was clean and staff was friendly. There was a great bowling alley/Arcade/restaurant across the street.
Sandra, 1-night trip
Verified

10/10 Exceptional

Room was in good condition and very clean. Staff was friendly and quick to help.
Jonathan, 1-night trip
Verified

2/10 Poor

No maid service. Refrigerator inoperable. Rude staff
William, 3-night trip
Verified

10/10 Exceptional

Yes a very clean room!! Thank you so much
robin, 1-night trip
Verified

10/10 Exceptional

Clean, nice size room, perfect size shower
Carson, 1-night trip
Verified

10/10 Exceptional

Clean and convenient to the interstate.
Bradley, 1-night trip
Verified

10/10 Exceptional

Nice hotel
Stephanie, 1-night trip
Verified

10/10 Exceptional

Good place
Deborah, 1-night trip
Verified

10/10 Exceptional

Perfect one-night stop. Everything you need. Great breakfast!
John, 1-night trip
Verified

6/10 Good

This Hotel was disappointing because the Lobby was dirty and the Restrooms near the Lobby are for both men & women (which is always a bad idea) the Indoor pool was dark and echoed bad… The Elevator smelled like cigarettes, the hallway to our room was dirty. Our door had a sticky substance on it. Our room smelled musty and was NOT very clean. The shower is small and water went all over the floor. This Hotel is NOT up to HILTON standards and needs a Major Renovation. Not worth the $143 we paid for 1 night.
Lisa, 1-night trip
Verified

8/10 Very good

It’s a very good area easy off and on from interstate nice motel. Welcoming staff.
Charles, 1-night trip
Verified

10/10 Exceptional

Great
Antwaun, 1-night trip
Verified

8/10 Very good

Clean, newer hotel with great amenities and easy access.
Robert, 1-night trip
Verified

10/10 Exceptional

Heater caused smoke alarm to go off and the smell was terrible. Got moved to a new room.
Steven, 1-night trip
Verified

8/10 Very good

This in my opinion is good for 1 night stay, breakfast was good. Coffee was really good.
John, 1-night trip
Verified

8/10 Very good

Property was very clean and accommodating. The shower needed some work, as the seat/shelf was broken and looked as if it had been glued back with no success. I also found it odd that there was no light or switch to turn them off/on beside the bed on one side (my side) I had to stumble to the bed or to the bathroom with no lights. Otherwise, everything was great.
Robert, 3-night trip
Verified

8/10 Very good

Requested a room on top floor, which turned out to be a mistake. Apparently the AC units are on roof above top floor rooms. It was very noisy, even the walls vibrated from the sound. We were able to move to third floor. Girl at front desk was very accomadating.
Terry, 1-night trip