The staff were very helpful. One of our suitcases didn't arrive so they rang the hotel for us and tried to find out where it was, we did have details to ring ourself but with the language difference it was far easier for them to do it for us & they continued to offer to help with this.
I like to room was only cleaned if you wanted it, the reason I like it is I dislike towels being cleaned when it's not needed, this is a more environmentally way which I like.
We found there wasn't much room between the bed & window/wall. The bed was very comfy, the wifi was excellent, there was always hot water in the bathroom.
We chose this hotel as it was close to the railway station, however, there aren't many restaurants closeby. There are a few supermarkets within a few minutes walk.
Overall an excellent stay.